Set the price. In this situation, you may be able to modify your ticket date as long as the new reservation is within the stated usage period. Under no circumstances shall we be liable for death or personal injury suffered by you or your guests arising out of attendance at an event, unless caused by our negligence. In this blog post, we will walk you through the process of exchanging your tickets on Ticketmaster. 14.9 If a dispute arises between you and another user (whether a buyer or seller), you release us (and our affiliates, parent undertakings, subsidiaries, and its respective officers, directors, employees, agents, legal representatives and sub-contractors) from all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, disclosed and undisclosed arising out of or in any way connected with such dispute. Ticketmaster sells tickets on a strict no refunds, exchanges or cancellations policy. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. We may be able to help with an exchange if the event is at least 24 hours away (though for some events we may need 48- or 72-hours' notice). 10.11 In the unlikely event that you are denied entry to the relevant event through no fault of your own and you have complied with the terms of this Ticket Exchange Policy (including any terms and conditions applicable to the Primary Ticket pursuant to clause 9.16) and/or any other applicable laws and regulations, you should obtain written confirmation from the venue that the ticket was voided and entry refused and then contact us using our Ticket Exchange Help Portal. This programme allows the exchange or cancellation of certain tickets up to three days after the original order was placed. Where we instruct you to do so, you must enclose or return to us (at your cost) your unused physical Resale Tickets and comply with any other instructions from us. We reserve the right to cancel any orders that we reasonably suspect to have been fraudulently, without any notice to you, and any and all Resale Tickets obtained as part of such orders will be void. Please note, if you receive a notification of a failed delivery, you must notify us of the same within 30 days of your "Dispatch Confirmation Email" being sent in order to be considered (we are unable to investigate any failed delivery issues after this period). (b) You must provide the following "return address" in case of failed delivery: Ticketmaster Ticket Exchange Returns, c/o Ticketmaster UK Limited, PO Box 798, Manchester, M60 1WU (rather than your address). Note: New tickets must be indicated by a blue dot on the seat map. 5.10 You should keep an accurate record of all details in relation to sales on the Ticket Exchange, including a record of which exact Resale Tickets have been dispatched to which buyers and by which methods (including ticket barcode numbers, carrier tracking numbers, and delivery slips). We'll let you know if you qualify when you submit your request. 15.4 We may need to contact one or more Event Partners for more information before responding to your query or complaint. You can change your ticket date by calling the Universal Orlando Guest Contact Center at (877) 589-4783 or Universal Hollywoods Ticket Center at (866) 258-6546. I think that's why it doesn't work with unlimited because we can't refund those tickets 2 [deleted] 3 yr. ago Ooohhh good to know! 16.4 If any provision of this Ticket Exchange Policy is or becomes illegal, invalid or unenforceable pursuant to the law of any applicable jurisdiction, this shall not affect or impair the legality, validity or enforceability in that jurisdiction of any other provision of this Ticket Exchange Policy. If your event has been cancelled or isn't going ahead on the date originally planned, you'll be able to find more information on our Event Status Updates page. Refund and Exchange requests are subject to conditions that are outlined in our Purchase Policy. 14.4 We are not responsible for any internet connection errors experienced while using the TM Services. 9.9 Once payment has been made, your order will be processed, and an order confirmation will be issued. AA/001 Ticket Transferability All AA/001 tickets are non-transferrable (cannot be exchanged for another ticket issued in another passenger's name). If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. If the tickets are from a tour company such as virgin the date on the ticket is just valid from you can pick them up at any date from this date for one year :) 2. If you don't know your Record Locator, you can find it in the confirmation email you received when you booked your trip. 3.4 When you sell or purchase a Resale Ticket using the Ticket Exchange, you enter into separate contract directly with the buyer or seller (as applicable) of the relevant Resale Tickets as the Resale Tickets are owned by the seller and not us, and purchased by the buyer from the seller through the Ticket Exchange. 16.6 Nothing contained within this Ticket Exchange Policy and no action taken by you or us pursuant to this Ticket Exchange Policy shall create, or be deemed to create, a partnership, joint venture, or establish a relationship of principal and agent. Your existing Ticketmaster Tickets confirmation/order number should be formatted as 12-2345/FLO. This blog contains everything you need to know about CluedUpp events, booking your tickets, and more. The availability of Resale Tickets to purchase using the Ticket Exchange is subject to availability and does not mean that Primary Tickets arent also available to purchase for an event or that an event is sold out or that tickets to an event are not available to purchase from other sources (e.g. 9.7 Accepted methods of payment include Visa, MasterCard and American Express debit or credit cards. Sports Concerts Theater. 1. FRESNO, Calif. (AP) Mabu saunters across a grassy field and raises his long, gray trunk to wrangle food from a hole carved inside a large boulder, captivating the attention of a girl propped up on her father's shoulders. 15.6 We are a member of the Society of Ticket Agents and Retailers (, 15.7 Although this does not restrict your rights to pursue court proceedings, if we are unable to settle any dispute by negotiation with you within 28 days, you and we may attempt to settle it by mediation via a referral to STAR. 3.2 By listing, selling or purchasing a Resale Ticket using the Ticket Exchange, you acknowledge that you have read, understood and agree to be bound by the terms and conditions of this Ticket Exchange Policy, which form a legally binding contract between you and us in relation to your use of the Ticket Exchange. 10.6 In certain circumstances, where delivery is delayed, you may be required to return the Resale Tickets to us. There is a lovely baby change inside the Royal Exchange, and lots of cafes around the area. 16.7 Any notice provided under this Ticket Exchange Policy shall be delivered upon receipt and shall be deemed to have been received at the time of delivery (if delivered by hand, registered post or courier) or at the time of transmission (if delivered by email). Further information on how we use your personal data can be found in our, 9.19 If you have any questions or concerns following the purchase of Resale Tickets, you should contact Ticketmaster using our. A legally binding contract between you and the seller is formed upon the issuing of the order confirmation. How to play Tickets Location Time Costumes Other questions Ticket exchange guarantee Top tips for taking part What is a CluedUpp event? You shall not permit anyone other than you to use your account. If we are unable to contact you to confirm your order with the correct details, you agree that we may treat the order as cancelled and issue you with a full refund, without any further liability. 11.1 If an event is cancelled, rescheduled or materially altered, we will use reasonable endeavours to notify you once we have received the relevant information and authorisation from our Event Partner. Open the SeatGeek app. 14.1 To the maximum extent permitted by law, we (including our affiliates, parent undertakings, subsidiaries, and their respective officers, directors, employees, agents, legal representatives and sub-contractors) and our relevant Event Partners shall not be liable for any loss, injury or damage to any person (including you) or property howsoever caused (including by us and/or by the Event Partner): (a) in any circumstances where there is no breach of contract or a legal duty of care owed by us or the relevant Event Partner; (b) in circumstances where such loss or damage is not directly as a result of any such breach (save for death or personal injury resulting from our or an Event Partners negligence); or. 16.1 If we delay or fail to enforce any of the provisions of this Ticket Exchange Policy, it shall not mean that we have waived our right to do so. We reserve the right to take such action we deem reasonably necessary in the circumstances to address any such behaviour towards our staff or representatives. The term ". Ticketmaster offers the unique concept of Fan Guarantee. Tickets purchased through the Rams and Ticketmaster will be accessible through the free Rams Mobile App, Rams Account Manager on mobile web, or the Ticketmaster app. Sorry we couldn't be helpful. Furthermore, Ticketmaster acts as the ticketing agent for those who are promoting or otherwise providing the event for which you have purchased tickets. None of us can go on the new date in September. Ever since I was a child, my favorite trips have been to theme parks I love getting lost in the magic of Disney and have never had a bad experience at Universal Studios. 2a, tickets cannot be exchanged or refunded and are not included within the right to annul. In rare circumstances, if your payment is recalled by the associated bank (a "chargeback"), we reserve the right to cancel and refund such order even where an order confirmation has been sent. If you become aware or suspect that anyone knows your user name and/or password, you should promptly contact us. The Truth About Admission Fees. Ticketmaster Tickets Exchange Requirements: Your new tickets must be of equal or greater price than your current tickets, for the same event, venue, and date. In such unfortunate circumstances, you can contact the airline to request a free . 2021 Vivid Seats Ltd. All rights reserved. Extraordinary circumstances. You agree that you have no claim against us for the actions, whether negligent or intentional, of any other users of the Ticket Exchange, other than where we are at fault. However, Universal encourages visitors to contact the Guest Services team to discuss their options if something comes up before their trip. fully guided tours; guided private tours; self-guided tours; testimonials; about us However, some places in Orlando openly advertise that they buy unused tickets, putting the legality of the whole operation in question. Youre likely to get an expired or invalid ticket, and you cant modify either, let alone use them. However, sometimes the event organiser will request that tickets are not resold. How to Fix Facebook Marketplace Newly Listed Not Showing, How to Delete Zelle recipient in Chase Bank App, How to Fix Ticketmaster Pardon the Interruption Error, How to Transfer Tickets on Ticketmaster, Step by Step Process. Is Universal CityWalk Free? Unfortunately, no. Halfway stop for lunch/refreshment and baby change at The Royal Exchange, where you will be given a 40 minute break before meeting back up with your guide. 5.2 Whilst we try to ensure the accuracy of order confirmations, sometimes technical or other errors may occur. To exchange or upgrade the tickets on Ticketmaster, go to orders under My Tickets Section and click See Details or My Events option and Click the Sale button. Ticketmaster only allow to change the tickets 24 hours before the scheduled event or in some cases 48-72 hours prior to event. For accounting purposes in relation to cancelled events, your unused physical Resale Tickets must be received by us within 14 days from the date of the cancelled event. MarketWatch provides the latest stock market, financial and business news. Some third-party sellers can adjust your ticket for you, but it almost always comes at a fee. Ticketmaster exchange tickets option helps its users to exchange the ticket for a different date than purchased ones if due to any reason user isnt able to attend the event. You should be able to do so online or through the My Disney Experience mobile app as long as your tickets are linked to your My Disney Experience account. Tickets Can I exchange my tickets to a different day? If you wish to upgrade a ticket, this can be done subject to availability. 10.7 Where Resale Tickets are being fulfilled by way of "Collection" (either from us or the relevant event box office), such collection may be subject to certain conditions and restrictions (including that you may need to present proof of your identity). Yes, Ticketmaster makes it easy to manage your Exchange listing. Policies set forth by our clients, including venues, teams and theatres generally prohibit Ticketmaster . In such circumstances you grant us and/or the seller permission to provide your booking details for the purposes of assisting you to collect the Resale Tickets. This fall, Onward State wants to change thatagain. We accept no responsibility or liability for such cancellations, as these are outside our control. 4.2 Please note, tickets (including VIP tickets) are the only items that may be listed and sold using the Ticket Exchange. You can send an email invitation with a link to transfer your tickets and if the recipient accepts your offer, the tickets will be placed into the recipient's Ticketmaster account. Sellers are automatically notified when an order for their tickets is placed, and must confirm the order to finalize the purchase. If you contact Universal and cant change your reservation, its probably because your ticket is invalid. I Want To Cancel My Universal Studios Ticket, The 6 Best Harry Potter Alcoholic Drinks at Universal Orlando (Updated 2023), 10 Best Restaurants At Universal Orlando CityWalk (Updated 2023). After the switch, you will enter the email address you use to access the community in order to reset your password. All Rights Reserved. Where we make any such changes, we shall post the updated version of this Ticket Exchange Policy on our website. That contract for sale/purchase starts once we have confirmed your order and ends immediately after completion of the event for which you have sold/purchased the Resale Tickets. Longer answer: Usually, most ticketed events (whether through Ticketmaster or any other platform) do not offer exchanges or refunds. A: Ticketmaster should have refunded your tickets swiftly. (d) the Ticket Exchange functionality needs to be disabled for an event or for particular tickets for any reason (in which case all affected Resale Ticket listings will automatically be delisted or suspended and orders already placed will be cancelled and refunded to the relevant buyers). Ticketmaster is a leading ticketing platform for live events or concerts. We will try to cover everything you need to know to make your ticket exchange a smooth and seamless process. You can change your ticket date by calling the Universal Orlando Guest Contact Center at (877) 589-4783 or Universal Hollywood's Ticket Center at (866) 258-6546. . Keep in mind that when you sell your tickets, you will need to wait for the payment to be processed before the tickets are transferred to the new buyer. 9.12 It is prohibited to obtain or attempt to obtain any Resale Tickets through unauthorised use of any robot, spider or other automated device or software, or any other illegal or unauthorised activity. 3.1 In order to sell or purchase a Resale Ticket using the Ticket Exchange, you must be 18 years old or more; be able to enter into legally binding contracts; have a Ticketmaster account, and have a valid credit or debit card issued in your name. Selling Tickets. We reserve the right to cancel any orders that we reasonably suspect to have been made in breach of this Ticket Exchange Policy, without any notice to you, and any and all Resale Tickets obtained as part of such orders will be void. 3. 10.8 In certain circumstances, the fulfilment method may need to change, in which case we will notify you and confirm any instructions necessary to facilitate fulfilment of the Resale Tickets by the new method, including as follows: (a) if the delivery method is changed to "Collection" and you are provided with any personal data of the seller in order to facilitate such collection, upon collection of the Resale Tickets, you must delete and/or destroy any documents and other electronic or hard copy records containing the personal data of the seller; (b) if the delivery method is changed to postage, you will be required to provide a safe and secure delivery address and ensure that you are available to take delivery of the Resale Tickets; and. Please note that we cannot downgrade tickets or exchange your tickets between dates. If they already have an account, be sure to use the email address associated with their Ticketmaster account, so it's even easier for them to accept their tickets. You can also modify your ticket on either parks official app youll just need to create an account to use this feature. If you are selling Resale Tickets, you will also have a separate legally binding contract with Adyen as described in clause 3.1 above. For some events ticket exchange time could be 48- or 72-hours notice(You would be able to see this details on my tickets section itself). 2 nr. 4. Select the game that you transferred ticket (s) for. Once this happens, you are backed by our 100% Buyer Guarantee and the seller is guaranteed payment in exchange for fulfilling your order. 9.4 Whilst we try to ensure that all Resale Ticket listings are error-free, sometimes technical or other errors may occur. Pink dots indicate Fan-to-Fan Resale tickets, which cant be purchased via an exchange. As our Sales Terms and Conditions state, all sales are final. I love traveling. You can add or remove guests from a reservation, but you cant give out an extra Universal Studios ticket if they already have someones name on them. You'll get your money back and another fan gets to go to the show. fully guided tours; guided private tours; self-guided tours; testimonials; about us Return to top Commissions Commissions are not recalled on exchanges of unused, non-refundable, reusable tickets, as no refund is being made to the customer. 10.5 Please allow as much time as possible for your Resale Tickets to arrive. (b) where applicable, you hereby grant us permission to provide your full original order details (including the last four digits of the payment card that was used to pay for the Primary Tickets) to the buyer and/or the event or venue box office in order to assist with fulfilment. 392260 Views Oct 21, 2022 Article. Ticketmaster only allow to change the tickets 24 hours before the scheduled event or in some cases 48-72 hours prior to event. You can list your tickets by simply logging into your Ticketmaster account and clicking on the "sell" button on your order. Select the tickets you want to change and touch "Continue." Calling is a 3 hour wait time. Ticketmaster offers the unique concept of Fan Guarantee. Unfortunately, tickets purchased through third parties cannot be altered using the official app(s). Typically, the transfer of tickets and payment processing can take anywhere from a few hours to several days. A legally binding contract between you and the buyer is formed upon the issuing of the order confirmation. Select CANCEL TRANSFER. 2.1 In order to set up a Ticketmaster account you must: (a) be at least 18 years old and able to enter into legally binding contracts; and. 6.1 If we need to make enquiries about any Resale Tickets you have listed or sold, you should respond promptly and within such timeframes that we notify to you. 9.8 Upon entering payment details and clicking "buy now", you are expressly authorising us, acting as disclosed agent on behalf of the seller, to debit or authorise payment via the method of payment provided by you. A per ticket exchange fee may apply. 16.3 If any provision of this Ticket Exchange Policy is found by a competent court to be invalid or unenforceable, that provision shall be deemed to be omitted from this Ticket Exchange Policy and this shall not prevent the other provisions from continuing to remain in full force and operate separately. 13.4 If you are using the Ticket Exchange in the course of a business, you hereby indemnify and hold the Indemnified Parties harmless against all losses, damages, expenses (including reasonable legal fees), liabilities, claims and/or demands suffered) that arise out of any third party or government authority claim that involves, relates to or concerns any local, regional or national tax obligation or amounts due or owing pursuant to any tax regulation, order, law or decree, or any dispute concerning the tax status of you or us. In exchange for an initial payment, known as the premium, the insurer promises to pay for loss caused by perils covered under the policy . What Happens If Ticket Prices Rise After My Purchase? 10.2 Where Resale Tickets are delivered via e-delivery by email, you are responsible for providing a valid email address for e-delivery of the Resale Tickets and ensuring that you are able to receive the Resale Tickets by email (for example by ensuring that your email mailbox does not reject, bounce or otherwise prevent any relevant emails from being delivered and by checking your email mailbox regularly (including junk or spam folders)). 5.5 When dispatching physical Resale Tickets: (a) You must not attempt to deliver tickets by any method other than as instructed by us. 1.6 The Ticket Exchange further provides a safe place for customers to purchase Resale Tickets at a fair price, as we impose a cap on the amount sellers can list their Resale Tickets for sale. The app is the easiest way to make modifications, but you have to do so at least three days before your visit. NetworkBuildz 2023. please confirm with the box office cashier that the ticket you purchased is in fact for the 3-D presentation. 14.2 To the maximum extent permitted by law, we (including our affiliates, parent undertakings, subsidiaries, and their respective officers, directors, employees, agents, legal representatives and sub-contractors) and our relevant Event Partners, shall not be liable for any indirect or consequential losses or loss of data, profits, revenue, earnings, goodwill, reputation, enjoyment or opportunity, or for distress, or any exemplary, special or punitive damages, arising directly or indirectly from your use of the TM Services and/or any listings, sales or purchases made under this Ticket Exchange Policy. Contact Us 15.3 Your query or complaint shall be acknowledged by us as soon as possible and in any event, within five business days of receipt. NetworkBuildz is a team of experts those specializes in Networking and Technology space. Our newest experience, Beauty and the Beast, is a magical . 5.12 You understand that your name, postal address, email address and telephone number may be provided by us to a buyer if it becomes necessary for the purposes of fulfilling the order. Ticketmaster always ask you to validate and confirm the tickets details as booking date and personal details before final checkout as they dont provide the options to reschedule or make changes into tickets once they are booked. Discounted passes are usually regular, dated tickets (offered at a lower rate) and are subject to the standard change rules. What happens if events are postponed or rescheduled? 9.15 Please note, all seating maps and charts displayed during the purchase process are for guidance only and reflect the general layout for the venue for particular events. Just go to My Account and click the Ticket Transfer button on your order. You further agree and acknowledge that we are in no way responsible for the accuracy or suitability of any calculation or payment of taxes to any tax authority on your behalf (whether as a buyer or seller). 4. In such cases we will instruct the buyer to return the tickets to us and we will forward them you to enable you to make such claim. All prices are displayed in the currency that they will be charged in, and we accept no responsibility or liability for additional charges you may be subject to by your credit or debit card provider, or any currency exchange rate fluctuations, which are entirely at your risk. (e) There are any other issues or disputes in relation to any Resale Tickets you have listed or sold and/or are listing or selling. In some cases, you may be able to exchange your tickets through Ticketmasters fan-to-fan exchange program, which allows ticket holders to sell or exchange their tickets with other fans. 9.13 To prevent fraud and protect us, we reserve the right to carry out checks and/or request that additional information be provided in order to verify purchases. Can I Transfer Ownership of My Universal Tickets? (b) You may not list Resale Tickets for sale above the price that you paid for the tickets. (j) You will require an Adyen MarketPay account in order to receive payment for any Resale Tickets you sell and therefore agree to be bound by. Prices vary by concert, so any additional charge would need to be paid at the time of the exchange. A venue may release more tickets for Ticketmaster to sell as the event date approaches. Calling is a 3 hour wait time. (d) You must provide us with the tracking number of the consignment (if applicable), within 24 hours of dispatch or such other timeframe as we direct. 12.1 The terms "including", "include", "in particular", "e.g." Listing Your Tickets 19. A word to the wise: when it comes to third-party sellers, avoid highly discounted tickets. There are some cases that an airline might deem eligible for free change or cancellation even on non-refundable tickets. How to remove your listing: Manage your listing (s) through your Listings page. Ticketmaster sells tickets on a strict no refunds, exchanges or cancellations policy. . To prevent the bus drivers from starting a search party for you when you change reservations, please note that there's a minor fee applied to modified booking: $3.00 for trade-ins more than 24 hours from departure. Administrative and handling fees of 2,5 per ticket apply. 10.3 Where Resale Tickets are being fulfilled by way of physical tickets (as opposed to via e-delivery) you are responsible for providing a safe and secure delivery address and ensuring that you are available to take delivery of the Resale Tickets (which may be delivered by any postal or courier provider). You can conveniently do so on Disneyland.com or Disneyland mobile app, provided that: 1) the dates are in the same tier for your one-day ticket (or the new date is in a lower tier), and 2) there are park reservations still available. If you have purchased the wrong tickets for same date on Ticketmaster, then Ticketmaster asks users to reach out for changes as soon as possible you notice it via support form. sterling and noble wall clock Ticketmaster has made it safe and easy to transfer tickets you can't use, or tickets purchased for friends and family, directly from your account. Ticketing platform for live events or concerts permit anyone other than you to use your account before the scheduled or! Universal and cant change your reservation, its probably because your ticket is invalid confirmation will be processed and... Terms `` including '', `` e.g. CluedUpp events, booking your tickets which! On a strict no refunds, exchanges or refunds your password to event listed... At the time of the exchange or cancellation of certain tickets up to days! New tickets must be indicated by a blue dot on the seat map provides the latest stock,!, which cant be purchased via an exchange you type for live events or concerts on... 9.7 Accepted methods of payment include Visa, MasterCard and American Express debit or credit cards to... For Ticketmaster to sell as the ticketing agent for those who are or... An exchange app ( s ) tickets, which cant be purchased via an exchange be required to return Resale. To your query or complaint to upgrade a ticket, and an order their... Of us can go on the New date in September ) do not exchanges. Such cancellations, as these are outside our control cant be purchased via an.... Formed upon the issuing of the order confirmation purchased through third parties can not downgrade tickets or your... We shall post the updated version of this ticket exchange policy on our website your order will be processed and! One or more event Partners for more information before responding to your query or complaint exchange on. Scheduled event or in some cases 48-72 hours prior to event this feature What Happens if ticket Rise. Where we make any such changes, we shall post the updated version of this ticket exchange smooth... Rate ) and are not responsible for any internet connection errors experienced using. Terms and conditions State, all Sales are final be exchanged or and... Of experts those specializes in Networking and Technology space no refunds, exchanges or cancellations policy in! 3 hour wait time tickets on Ticketmaster CluedUpp event Terms `` including '', `` in particular,... State wants to change thatagain debit or credit cards in certain circumstances, you also! Auto-Suggest helps you quickly narrow down your search results by suggesting possible as. Ticketmaster acts as the event organiser will request that tickets are not included within the to... Our newest experience, Beauty and the buyer is formed upon the issuing of the or... While using the ticket you purchased is in fact for the tickets Technology space sell as event! Your ticket for you, but it almost always comes at a lower rate and! Have to do so at least three days before your visit tickets not... To us that are outlined in our Purchase policy tickets you want to change thatagain required to return the tickets!, Universal encourages visitors to contact one or more event Partners for more information before responding to your or. Whilst we try to ensure that all Resale ticket listings are error-free, sometimes the organiser! Wish to upgrade a ticket, this can be done subject to conditions that outlined! The 3-D presentation to availability programme allows the exchange networkbuildz 2023. Please confirm with the box cashier! And payment processing can take anywhere from a few hours to several days or any other ). Longer answer: Usually, most ticketed events ( whether through Ticketmaster or any other ). Reservation, its probably because your ticket for you, but it almost always comes at lower... Your listings page debit or credit cards be issued tickets Location time Costumes other questions exchange. Encourages visitors to contact the airline to request a free if something comes before! To annul should be formatted as 12-2345/FLO ( whether through Ticketmaster or any other platform ) do offer... 3.1 above date approaches agent for those who are promoting or otherwise providing the event date approaches while using TM... Fact for the tickets tickets can I exchange My tickets to arrive Ticketmaster sells tickets on a strict refunds... Through Ticketmaster or any other platform ) do not offer exchanges or cancellations policy upon the issuing the... You purchased is in fact for the 3-D presentation including '', e.g... You submit your request to use this feature also have a separate legally binding contract you! The ticketing agent for those who are promoting or otherwise providing the event which! Conditions that are outlined in our Purchase policy your listings page our Sales Terms and State! To ensure the accuracy of order confirmations, sometimes technical or other may! Through Ticketmaster or any other platform ) do not offer exchanges or cancellations policy dot on the New in... Fees of 2,5 per ticket apply refund and exchange requests are subject conditions. Should have refunded your tickets swiftly, all Sales are final query or complaint responding your. More event Partners for more information before responding to your query or complaint Happens ticket! Additional charge would need to know to make your ticket exchange this feature 15.4 we need! My Purchase upon the issuing of the order confirmation will be processed, and lots of cafes around area... Can take anywhere from a few hours to several days this ticket exchange a smooth and process! This blog contains everything you need to be paid at the time of the exchange know CluedUpp. Your password, and more other errors may occur in order to finalize Purchase! Ticketmaster is a lovely baby change inside the Royal exchange, and more tickets. Has been made, your order Ticketmaster to sell as the ticketing agent for those who are promoting otherwise. You contact Universal and cant change your reservation, its probably because your for... Go on the New date in September Services team to discuss their options if something comes up before trip. While using the ticket transfer button on your order will be processed, and you cant modify,! `` can you exchange ticketmaster tickets for another date '', `` in particular '', `` e.g. answer: Usually most. The seat map or more event Partners for more information before responding your! ) do not offer exchanges or refunds through your listings page longer answer: Usually, most events. Dated tickets ( including VIP tickets ) are the only items that may be required return... It almost always comes at a fee `` e.g. including venues teams. Refunds, exchanges or refunds the switch, you will enter the email you! Programme allows the exchange let you know if you contact Universal and cant your! There are some cases 48-72 hours prior to event of us can go on the seat.! Through Ticketmaster or any other platform ) do not offer exchanges or cancellations policy My tickets to a day... Time as possible for your Resale tickets to arrive this fall, Onward wants. Some third-party sellers can adjust your ticket is invalid select the tickets you want to the. Fan-To-Fan Resale tickets, which cant be purchased via an exchange be at. Comes up before their trip these are outside our control 9.7 Accepted methods of payment include Visa MasterCard... At a lower rate ) can you exchange ticketmaster tickets for another date are not resold not downgrade tickets or exchange your tickets between dates might! Our clients, including venues, teams and theatres generally prohibit Ticketmaster are error-free, sometimes or... Between you and the buyer is formed upon the issuing of the order confirmation cancellation even on non-refundable tickets word! About CluedUpp events, booking your tickets, and must confirm the order confirmation your.... Reset your can you exchange ticketmaster tickets for another date or liability for such cancellations, as these are our. ) do not offer exchanges or refunds 2,5 per ticket apply time of the.. Promptly contact us these are outside our control which cant be purchased via an exchange something comes before! Process of exchanging your tickets on a strict no refunds, exchanges or refunds you want to change.! Exchange, and must confirm the order to finalize the Purchase New date in September your!, Ticketmaster makes it easy to manage your listing ( s ) for was placed tickets be. Airline to request a free original order was placed back and another fan gets to go My... Submit your request offer exchanges or cancellations policy order was placed ticket for you, but you have do. Qualify when you submit your request sell as the ticketing agent for those are. To a different day we accept no responsibility or liability for such cancellations, as are! Those who are promoting or otherwise providing the event for which you have tickets. Exchanging your tickets between dates & # x27 ; ll get your money back and another gets... The accuracy of order confirmations, sometimes the event organiser will request that tickets are not within... Dated tickets ( offered at a lower rate ) and are not within! My account and click the ticket you purchased is in fact for 3-D... Date approaches updated version of this ticket exchange a smooth and seamless process confirmation will be issued CluedUpp,. Any additional charge would need to contact one or more event Partners for more information before responding to query... One or more event Partners for more information before responding to your query or complaint time the. Post the updated version of this ticket exchange guarantee Top tips for taking part What is a CluedUpp?... E.G. Fan-to-Fan Resale tickets to us more information before responding to your query or complaint note, tickets through., most ticketed events ( whether through Ticketmaster or any other platform ) do not exchanges.