If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. A Customer Service Associate at Wawa is responsible for providing excellent customer service to all customers. Additional pay could include bonus, stock, commission, profit sharing or tips. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Then you may be a perfect addition to the Wawa team. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Perform customer fuel transactions and monitor activities at the fuel court. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. The estimated base pay is $35,673 per year. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. The search is on! Join us or tag a friend to apply! Complete other tasks as assigned by store management. Companies. You can also receive alerts via instant message. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292 . Wawa, Inc. is an equal opportunity employer. Wawa is a convenience store chain that operates over 800 locations in the United States. You can update your choices at any time in your settings. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Telephone Etiquette: Customer service representatives often take calls from customers, so its important to have good telephone etiquette. Handled currency and credit transactions quickly and accurately. Sykesville, MD. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Wawa is currently looking for Customer Service Associate near Brooksville. Make sure that there is no dirt or debris in the areas where food and beverage are served. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Apply Now! Unlawful discrimination will not be a factor in any employment decision. STR00583 - Mechanicsville, MD 20659. If you do, share your previous experiences and how they helped you develop skills that are relevant to this role. Veterans, active military and families can visit any store today for free any size hot coffee! www.wawa.com/careers #jointheflock #internships2023. Greet and provide an enjoyable shopping experience for all customers. When there is any problem with the customers that you cannot solve, explain the situation to the management team in detail and act in accordance with the given directives. Jack In The Box Job Application Form Online & Careers 2023, Visionworks Job Application Form Online & Careers 2023, Marshalls Job Application Online Form & Careers (PDF Print Out), Lionbridge Job Application Form Online & Careers 2023, Carls Jr. Job Application Form Online & Careers 2023. Communicate with the management team regarding customer requests and concerns. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Additional pay could include bonus, stock, commission, profit sharing or tips. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Wawa Customer Service Associates can use AI-powered chatbots to quickly answer customers questions and provide them with the information they need. Ensure coffee thermals are filled and working properly. Stop fuel pumps if necessary. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Learn how this feature works. AI-powered chats also allow Wawa Customer Service Associates to better understand customer needs and preferences. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Department: Store Operations. Check expiration codes, face and inspect all items. Respond to customer requests and complaints in a timely and courteous manner. Customer service associates at Wawa have the opportunity to advance to higher positions within the company. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Complete other tasks as assigned by store management. We recommend using the filters beneath the search bar to best search for your desired opportunity. Store 565 - Waldorf, MD 20603. Posted: February 10, 2023. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Customer Service Associate Fuel Associate (NJ only) Supervisor and Management Opportunities Team Supervisor Customer Service Supervisor Food & Beverage Manager Assistant General Manager General Manager Grow Your Career Store Career Path At Wawa, we're here to support your personal and professional choices. It also gave me confidence working with customers and handling money.. Reminder Apply for our Summer 2023 Corporate Internship Program! Wawa Store Associate & Management Job Opportunities, Wawa Store Associate & Management Job Opportunities | Wawa Store Opportunities A Career With Wawa Starts Here. Location: Field. Stock and refill products through out the entire store.6. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Respond to customer requests and complaints in a timely and courteous manner. Location: Field. Activate the fuel and gift cards offered by the company, complete the lottery purchase if necessary. Activate fuel and gift cards and assist with lottery purchases as needed. Job Title: Customer Service Associate. Maintain proper cash levels in register drawer and change machines.4. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The interviewer wants to know if you can perform the essential functions of the job while standing for long periods of time. I also really enjoy being part of a team where everyone is friendly and supportive of one another. Chatbots are an important tool for Wawa Customer Service Associates because they allow them to quickly respond to customer inquiries without having to manually search through databases. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Full job description and instant apply on Lensa jobs. Ensure that all procedures regarding food service and beverage schedules are followed. Perform customers fuel transactions. All Rights Reserved. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. As customer service moves to social media, Wawa Customer Service Associates must be prepared to handle inquiries and complaints on platforms such as Twitter, Facebook, and Instagram. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), Major Projects & Infrastructure - Senior Legal Counsel, See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. Referrals increase your chances of interviewing at Wawa, Inc. by 2x. Shift supervisors are responsible for overseeing the customer service associates and ensuring that the store runs smoothly. They should strive to provide timely, accurate, and helpful answers while maintaining a professional demeanor. This can include paying close attention to the products they stock, the information they enter into the cash register and the customers order. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Wawa Customer Service Leader (Former Employee) - Dover, DE - January 16, 2018 Fast pace manage employees make sure of money balance , costumer service, make sure that food and sanitation was in order , supervise that safety of customers and employees all all times do to wawa is a gas station Was this review helpful? We would love to be a part of your professional journey. Process billing daily, reconcile billing discrepancies, and prepare banking deposits Notarize bids Customer Service Representative Handled all phoned-in, emailed, faxed and walked-in orders from customers. The estimated additional pay is $4,596 per year. CSAs typically work a 40-hour week, but may be required to work overtime during peak times. Your main goal is to enable Wawa to provide exceptional customer service. Maintain proper cash levels in register drawer and change machines. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. How To Become an Adventure Therapist: Step-by-Step Guide. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. During my time there, I learned how to operate a cash register and handle money. Wawa is a convenience store that offers many different services, including food and beverage. Corporate or Union Opportunities: Please select a job category and filter accordingly. Communication Skills: Communication skills are the ability to convey information to others in a clear and concise manner. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. Associate service Center at asc @ wawa.com or 1-800-444-9292 endless free Wawa ). Will not be a perfect addition to the Wawa team clear and manner. One of which is a convenience store chain that operates over 800 locations in the US, connecting to! 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