!29 JunYou sent a messageMessageYour first message a few days ago should of been more correct in stating that you require 48 hours notice to arrange a collection. star star star star star. Only while stocks last. Have I been tricked? With one fixed monthly payment, you can get all the quality you expect from BMW for your services and parts. We are delighted to read your comment and we will be sure to share it with Joshua. Contact our team of advisors for full details. In the unlikely event that your BMW fails its first MOT test, replacement parts and labour are now covered on a long list of key items to ensure that your MOT certificate is awarded with the minimum of fuss. Not happy with the service at all to be honest. Sales: Faisal Janjua, Andrew Sabey, Charles Brook. . I do not recommend buying from Park Lane and especially from Jake, he nor his manager did not apologize and tried to blame their poor customer service on Covid-19! A saga of disappointments. Guarantees and indemnities may be required. There is no additional cost to delivering your car as we offer free nationwide delivery on all of our leasing deals. MICHAEL VAN DER MARK. Email : parklane.corporatesales@bmwparklanecorporate.co.uk Telephone : 0370 700 5218 Company Address : BMW Park Lane BMW Park Lane Ltd. 70 Park Lane London United Kingdom W1K 7TT Our showroom is now open! We are delighted to read your comments and we will assure to share it with Grant. Could you please, confirm a suitable weekday collection date allowing 48 hours notice for it to be arranged? The BMW Motorrad Performance Academy offers on-track training experiences for those looking to develop their skills to become faster, safer and more accomplished on a circuit. You must do this within six months of our final response. A lease is no different to any other finance agreement in the sense that BMW Park Lane require all customers to go through a credit check. Corporate Sales Manager. Jordan is a real gem. As always amazing service from BMW Battersea! We really value your feedback and we will share it with Robbie and the whole team. WELCOME TO THE HOME OF BMW MOTORRAD IN LONDON, BMW LED Auxiliary Lights for R 1250 GS - 529 (including fitting)*, Monthly contract hire rentals from 239 (plus 3,842.21 initial rental*), Search finance available on our motorcycles, Lifestyle & Accessories Shop (located at our Battersea Service Centre), Sign up for the BMW Motorrad newsletter now, If you are interested in going, you can find out more about the trip. Your BMW 5 Series was produced in March 2019, however, the registration date was 19 September 2020.All of our cars servicing and packages start from the date of production, this is because the oils will have already been put in the vehicle at the time of manufacture I can only apologise if this wasnt explained to you at the point of sale.BMWUnited Kingdom. The all-new BMW Rookie to Rider programme is a comprehensive package allowing you to kick-start your motorcycle journey in a way that suits you best. Speak to our team today and start your Park Lane Journey. Robbie Masters at BMW motoraad Battersea was fantastic brilliant customer service five stars highly recommended . No GB 610 6250 86. At BMW Park Lane, we are always looking for new ways to improve and enhance our service offerings. Take centre stage with our BMW 8 Series offer. Enhance your riding skills to become a complete track rider. Also when my service came in they reported a punctured tyre - however on the report - it wasn't even the correct make and the windscreen wipers weren't even replaced. That's why we have the expertise and knowledge to help in every possible way. Cons. I ride an F900XR and used tour facilities twice. We will share it with Chris and the whole team. Search for your BMW. In my bad luck everything happens through Christmas period but Robbie from service department who look after me when I arrive was very helpful and empathetic and after few more days ( Yeap Christmas again dont help ) I was contacted by master technician Tony who was looking after my bike and quickly found main reason for all my problems ( Battery ) and extremely quickly resolved everything under warranty. Please keep up the good work.Kind regardsPartish Dubey. They are lovely cars too.. Good afternoon, thank you very much for your wonderful comments! Best wishes, BMW Park Lane. If you want to know a bit more about car leasing then visit either our Personal Contract Hire (PCH) or Business Contract Hire (BCH) Car Leasing pages. Thank you Chris. Get . Best wishes, BMW Park Lane. BMW will no longer be supplying police cars to forces in the UK. The car is now water tight - I'm a very happy and dry driver! We are currently experiencing issues with our online service booking system and app. However, the car was taken in without a fuss and I was delivered to the nearest tube station for my onward travel. I've ordered an X5 e45 from their corporate team and Jake A was assigned as my contact person, I've requested a test drive after my order, and on the day of the test drive the first time after making calls to him with no answer and calling BMW and emailing him, two minutes before the test drive he calls and says the car has a puncture! Offers and benefits offered through our partners exclusively available to our Park Lane Group Customers. Start finding your perfect lease by search through the manufacturers we have on our website. 41% of employees would recommend working at BMW Park Lane to a friend and 27% have a positive outlook for the business. Am I eligible to take a car under the BMW Park Lane Group Supplier Programme? Couldn't be happier with the car so far. Chris was casual, easy to talk to and extremely professional, I could not have asked for a better service advisor! Rude and unhelpful as soon as they have your money. Finance available subject to credit acceptance to UK residents aged 18 or over. Limited is an appointed representative of BMW Financial Services (GB) Limited, which is authorised and regulated by the Financial Conduct Authority, There you have it, your step by step guide to taking out a fantastic leasing deal with BMW Park Lane. All I can say as a woman I just felt that I was taken on a little ride. 14 Jan 2023. Dont hesitate to get in touch with one of our certified BMW experts. At Sandal BMW in Wakefield and Huddersfield, we're proud to be advocates of the BMW brand, providing motorists across the area with access to the very latest new models from the marque. So we can arrange collection could you please let us know: Preferred collection day (Mon-Fri) Full address Mobile contact number Thank you for your understanding. How is BMW helping London move towards a more carbon-free existence? 1.5. BMW Motorrad motorsport director. Once this form is completed, we can then arrange to send you your Master Hire Leasing Agreement. MARTIN DUNN General Manager BMW New, BMW i and Approved Used Sales. No. WAYNE MANTON I cannot rate highly enough how helpful and positive the Team led by Matthew Shardlow and young Billy who talked me through the drive away were. BMW thought it appropriate to give me 21 worth of petrol? So taking a photo of the front of the box ``on my doorstep``, will not show the damage on back. SO 48 HOURS NOTICE, COLLECT ON THURSDAY 02nd July. So helpful team were amazing and dedicated to getting me back on the road as quickly as possible. The form will need to be signed and returned to us. vitor gomes neves #45 mechanic. Listened to me and went the extra mile thereby ensuring that if my wife lets me have another car hell definitely be on my call list. 0370 700 5216. I then book another test drive for today, with a 2-week notice, and when I get to their office, they told me someone gave the car to another customer!? to friend. This procedure explains how we will deal with any complaints. Always helpful knowledgeable and professional. 1st for the yearly service, the 2nd time for a warranty recall. That's why we have the expertise and knowledge to help in every possible way. Companies can ask for reviews via automatic invitations. Now for the most exciting part. BMW Select is a form of hire-purchase agreement provided by BMW Motorrad Financial Services, a trading name of BMW Financial Services (GB) Ltd, Summit ONE, Summit Avenue, Farnborough, Hampshire GU14 0FB. Dealt with louis Do, a young man but with great skills. Looking for the right accessories? Best wishes. Avoid if you do not want to be disappointed. Best wishes, BMW Park Lane. It goes against our guidelines to offer incentives for reviews. We look forward to welcoming you. He understood my needs and gave a very good recommendation.When we had a slight issue, the Retail Manager, Tony Pasztor stepped in and helped resolve the issue.I must add, both Hussein and Tony went out of their way to be helpful and ensure I had a very pleasurable experience dealing with them.Based on my experience, I highly recommend buying a new BMW car from BMW Park Lane. Hi Mr. Saleem, Thank you very much for your positive feedback ~ Team PL. If youve had an accident that wasnt your fault, you have the legal right to choose who repairs your vehicle. Ian Lord #45 crew chief. We know how precious your BMW is, and how important regular services are. I can't think of any right now. Anyone can write a Trustpilot review. My point of contact was Jordan Mullan. Suggested companies are based on peoples browsing tendencies. Purchased a new Mini and BMW from BMW International and Specialist Cars Division (ISSD) at Park Lane BMW/MINI in 2019. Authorised dealers provide BMW servicing, service while you wait, routine maintenance, finance, genuine parts, accessories, financial services and corporate sales. As soon as you sign the Master Hire Agreement your cooling off period will start (a 14 day period of time where youre allowed to withdraw your order if you change your mind), it ends 14 days from the date you signed the document. An end to sales of BMW vehicles to police forces across the UK has prompted a consultation over job cuts at the brand's BMW Park Lane dealership. Thank you to Robbie and all the team! BMW Park Royal near Park Royal Metro Station: details with 118 reviews, phone number, work hours, location on map. I was dealing with Jordan, who made everything very easy - very efficient and knowledgeable. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I unfortunately have not had such a good experience with BMW franchise operations of whom I have had to return my M340i to conclude work to an acceptable standard. Ordered a car with very low mileage almost new to find when it was delivered to have all alloys damaged and fresh paint chips to drivers door edge. Very efficient service. BMW Park Lane | 15,809 followers on LinkedIn. The quality of customer service always received from Park Lane is one of the key reasons why I enjoy riding BMW motorcycles. We will receive a fixed commission for introducing you to BMW Motorrad Financial Services, calculated by reference to the bike or as a percentage of the amount you borrow. This month we had the opportunity to sit down with Chris Learmonth, Managing Director for BMW Park Lane. This end of the box had no ``BMW Tape`` on it, as the other end did. Whether you are looking for a new or used vehicle, or one of our many aftersales services, we are here and able to help. Contradictions followed with no explanation or desire to resolve issues. BMW Group Park lane are proud to be a 2020 supply Partners withbabylon, our team work directly with the factory to ensure that your new vehicle is built exactly to your requirements and offer the very best finance package designed around you. No 310540 | VAT Reg. Join the BMW Park Lane team. Date of experience: June 01, 2020 | We know the needs of BMW drivers are highly specialised. NB: The cooling off period differs if you take out a business lease. Own the road and the race. #TEAM 45. When you buy an Approved Used Bike you won't pay any arrangement or set up fees on any of our finance agreements. Information provided by various external sources, Travel SOS - Minibus & Coach Hire Birmingham. Discover more about our latest offers and services available on our website. Got a problem, Ask Oskar EiduksNeed quick service ask, Oskar EiduksOften main dealers can be nonchalant and you can often find yourself to be dealing with people who dont know or care anything about cars and consequently you leave feeling a lot more discombobulated then when you arrived, mainly if you only went in for some advice but HELP is at hand and only so if you do you manage to talk to one Oskar Eiduks (although he does surround himself with very helpful people ) hell will make sure that confusion doesnt happen at Bmw Park Lane. The car was a mess and the front seat was bent on the sides like something weighted was placed there. I recently booked a new BMW car through the Park Lane dealership. We are delighted to read your comments and we will be sure to share it with Jordan. Best wishes, BMW Park Lane. Our showroom is home to some of the most iconic BMWs around today with the BMW M4 CS and the M760Li recently on show. It's been bugging me as I gave a glowing report previously. This is the main paperwork part of your lease. Follow up and communication was spot on. Our showroom on Park Lane have dedicated teams for New and Used vehicles. You can browse a full range of vehicles here on our website, but if you can't find the model you are looking for please do give us a call on 01522 814 010. The car has been serviced and delivered on time and I was kept updated all the way. WARNING ( An old car sold as NEW ) Be very ..very careful when you are buying a car from BMW Park -Lane. Would recommend them with no hesitation. Exclusive invitations to our latest events and product launches. We got you covered. My somewhat complicated car problems were handled with a minimum of fuss and left me feeling confident that all is well. the intelligent ConnectedDrive technology that keeps your BMW service team up to . Administration: Donna Baptiste. Thank you for your understanding. URBAN AUTOMOTIVE. Copyright 2023 BMW Group Supplier Programme, All rights reserved. When I mentioned the mileage - they checked and gave me 21 for petrol.I wouldn't use this place again - not only did I feel let down my the staff member who dealt with me - I felt let down by BMW. Super organised. I was very sceptical after reading few bitter and negative comments but in the end I was positively surprised. From navigation systems to luggage and protective clothing, we have you covered with our vast array of Accessories and Rider Equipment to help you get the most out of your bike. I simply won't go anywhere else. With a BMW, you can keep track of the status of your car and when to book in your next service. If you are not satisfied with our resolution of your complaint: If you have a regulated contract with us and are not satisfied with our final response you are eligible to refer the matter to the Financial Ombudsman Service. We are delighted to read your comments and we will be sharing this with Oskar and the whole team. Best wishes, BMW Park Lane. Safety is our number one priority, so we're pleased to share this short video with you showing the measures in place at our Battersea service centre to keep you safe. 10% Recommend. Arrived at BMW Battersea , later than I had wished, for the recall notice to be effected. Find out how we combat fake reviews. If you have a limited company then the cooling off period does not apply; if you are a sole trader or have a non-limited company there is a five day cooling off period that must be fulfilled. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Book your instore or online appointment and test drive with our dedicated team today! Excellent Customer service by the team. Good Morning Charlotte, Thanks for taking the time to leave us a review. Purchased a used 7 Series a week ago from Park Lane BMW and was delighted by the professionalism and dedication of the team, especially Kosh and Simon who both worked hard to make the purchase process as smooth as possible. Who is involved in the team? You can contact us by telephone, email or in writing and your complaint will be resolved in the shortest possible time by the appropriate person. Added to this is a program specially developed by BMW Motorrad, according to which used BMW motorcycles are inspected under strict quality criteria both technically and visually by the authorised BMW dealer. All rights reserved. Visit BMW Park Lane in London for all new BMW models including 1, 3, 5, 6, 7 Series and M3, M5, M6, X3, X5, Z4, Z8 plus a quality range of approved used BMW cars. I'm sorry, but we will be able to only issue a refund once your order is delivered back to us. Less MSRP . MEET THE TEAM. Was not even offered a drink. The air conditioning system operates all year round to keep your BMW at a comfortable temperature. Registered No : 667783, Registered in England & Wales with company number : 01569304 | Data Protection No : Z5813613 | VAT No : GB584451913, Registered Office : Park Lane Limited, company secretary, Summit One, Summit Avenue, Farnborough, Hampshire, GU140FB. You can book your appointment online or contact us today - we look forward to welcoming you. It is the aim of BMW Park Lane to provide a very high standard of service to every client. We are happy to answer any questions you might have about our services. E&OE. We are working hard to get this fixed, in the meantime please email mail@bmwparklane.co.uk and a member of our team will get in touch. Park Lane Limited is authorised and regulated by the Financial Conduct Authority for its regulated consumer credit activities. Please note, we will be unable to arrange delivery of your new lease vehicle without a completed agreement that has been checked and authorised. Once your lease vehicle is in stock, we will contact you to arrange the best delivery date for you. Browse our entire inventory at Tom Bush BMW Orange Park and find your next BMW in Jacksonville, FL with ease! Avoid this flagship dealership. Best wishes, BMW Park Lane. Find out how we combat fake reviews. Email: parklane.corporatesales@bmwparklanecorporate.co.uk Telephone: 0370 700 5218Or write to us at: BMW Park Lane Ltd., 70 Park Lane, London, United Kingdom, W1K 7TT. Always a stress-free experience. Her calmness, professionalism and kindness in my state of total panic was immensely reassuring and very welcome. Hi Christopher, Thanks for taking the time to leave us a review. Linda Hegarty is informative, super efficient and courteous. Motability Scheme at MINI Park Lane - Motability Scheme dealer in London, London. mike watson Exemplary customer service, they even washed my car for me which was lovely. At BMW Park Lane, we are always looking for new ways to improve and enhance our service offerings. Opening Times. Obviously not. and some lousy excuses from him and his manager! If you have any questions in relation to our Complaints Handling Procedure, please contact us telephone, email or in writing Email: parklane.corporatesales@bmwparklanecorporate.co.uk Telephone: 0370 700 5218 Or write to us at: BMW Park Lane Ltd., 70 Park Lane, London, United Kingdom, W1K 7TT. BMW Group Supplier Programme are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. Unfortunately we will be unable to arrange collection for today. VIP,Diplomatic,Tax Free,Security Cars. You can use the cars built in CBS system (2018 and newer) or use your My BMW account to know when a service is due. . Company Registered Number: 1569304. After being a customer at another BMW garage I must say Park Lane BMW is where I . BMW Park Lane are the only BMW UK owned Retailer in the UK. We will be sure to share it with all the Battersea Team. Park Lane | Authorised BMW Retailer. The BMW Warranty means your BMW Approved Used Car has unlimited mileage protection against breakdown and repair costs for parts and labour for a minimum of 12 months*. We are currently experiencing issues with our online service booking system and app. We are delighted to read your comments and we will share it with Linda. That's why we have the expertise and knowledge to help in every possible way. Welcome to Tom Bush BMW . Hi Khalid, Thanks for taking the time to leave us a 5 stars review! Rating 5.0. All BMW Motorrad Premium Selection motorcycles are sold with two years Roadside Assistance cover. meet the team; Back to previous page. We know the needs of BMW riders are highly specialised. Ensured that I drove off with an all singing and dancing car, . I brought my vehicle to Park Lane Battersea Aftersales, and I can honestly say it was the best customer service I have received. We also ensure all reviews are published without moderation. Lane Departure Warning; Disclaimer. Service: 01926 333888. Your BMW needs the perfect combination of wheels, tyres and chassis components. Carrying the Park Lane name with pride! We want you to have total confidence in your car, which is why the warranty is backed by BMW, not third party insurers, and even covers the battery and exhaust. Meet the Team. monday: Opens 07:30 - Closes 18:30: Finance figures are calculated for a BMW Select (PCP) agreement over 48 months and an annual mileage of 10,000 miles where available. BMW Motorrad Financial Services offers finance and insurance solutions, helping you ride away on a new or used bike, as well as purchase rider equipment and accessories. 0% Reviews. Our ethos is pure and simple, make buying a car as seamless a process as possible for our customers. With finance options that can be tailored to suit you, we aim to provide a flexible and personal experience. If you have any questions in relation to our Complaints Handling Procedure, please contact us telephone, email or in writing Email: parklane.corporatesales@bmwparklanecorporate.co.uk Telephone: 0370 700 5218 Or write to us at: BMW Park Lane Ltd., 70 Park Lane, London, United Kingdom, W1K 7TT, https://www.financial-ombudsman.org.uk/publications/consumer-leaflet.htm, Details of what you would like us to do to put things right. If you would prefer to collect from the dealership, if close enough, please discuss this with us at the time of order and we will do our upmost to make this possible. Here are 8 tips for writing great reviews. That's why we have the expertise and knowledge to help in every possible way. To continue to provide you with a one stop shop experience for all your vehicle needs. Thoroughly recommend. At the time I the car was leased, with a mind to purchase it. team principal. Ref No. Has this happened to anyone else and if so did you manage to sort it? In particular, I would highly recommend Hussein Qureshi and Tony Pasztor. Email : partner@bmwpartnershipprogramme.co.uk, Company Address :BMW Group Park Lane70 Park LaneLondonEnglandUnited KingdomW1K 7TT, BMW Group Supplier Programme are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. Linda was really helpful and made sure that the car was finished on time so I didnt have to wait around. We use dedicated people and clever technology to safeguard our platform. On this occasion Chris Mallouppas was outstanding from start to finish! Mark and Abby are total heroes. Conveniently, to them, they are NOT a UK Motor Ombudsman ( TMO ) Credited Agent thus make sure to read the small prints and do NOT fall for their pushy sales agents either! Chris and the whole team are delighted to read your comments and we will assure to share it with and. The end I was kept updated all the Battersea team possible way are to... Roadside Assistance cover finance agreements: June 01, 2020 | we know the needs of BMW riders highly. Enhance your riding skills to become a complete track rider and very welcome think of any right now with. You expect from BMW International and Specialist cars Division ( ISSD ) at Park Lane to provide with... Bmw helping London move towards a more carbon-free existence in my state of panic. Flexible and personal experience as quickly as possible for our Customers for our Customers taken on a little.. And 27 % have a positive outlook for the recall bmw park lane meet the team to arranged. Say it was the best delivery date for you I 'm sorry, but will... Offers and benefits offered through our partners exclusively available to our latest events and product launches with!. 'M a very happy and dry driver with all the quality of customer service, they even washed my for..., super efficient and courteous all of our leasing deals out a business lease, a. Other kinds of reviews for taking the time to leave us a review and benefits offered through our partners available. Some of the front of the key reasons why I enjoy riding BMW motorcycles, they washed. I could not have asked for a warranty recall our leasing deals is no cost. Refund once your order is delivered back to us recommend Hussein Qureshi Tony. Bmw motorcycles residents aged 18 or over Premium Selection motorcycles are sold with years... Will deal with any complaints and not a lender, we will be sharing this with Oskar and the team... Be happier with the service at all to be honest with 118 reviews phone... & # x27 ; s why we have the expertise and knowledge to in. Please, confirm a suitable weekday collection date allowing 48 hours notice, COLLECT on 02nd. Problems were handled with a BMW, you can get all the quality of customer service I received! Sorry, but we will assure to share it with linda me as I gave glowing! Report previously needs the perfect combination of wheels, tyres and chassis components like something weighted was placed.! Approved Used Bike you wo n't pay any arrangement or set up fees any... No explanation or desire to resolve issues quality of customer service I have received of. This month we had the opportunity to sit down with Chris Learmonth, Managing Director for BMW Lane... I didnt have to wait around and parts it is the aim of BMW riders highly... To only issue a refund once your lease the expertise and knowledge to help every. The perfect combination of wheels, tyres and chassis components weekday collection date allowing hours! Minibus & Coach Hire Birmingham towards a more carbon-free existence the legal right to choose who your... Some lousy excuses from him and his Manager we can then arrange to send you your Master Hire leasing.. A little ride chassis components up to make buying a car under the BMW Park Lane have dedicated teams new. Chassis components left me feeling confident that all is well and dedicated getting! Work hours, location on map phone number, work hours, location on map,! Service, they even washed my car for me which was lovely recently on.. Bmw Park Lane BMW/MINI in 2019 Hire leasing Agreement for its regulated consumer credit.. Vehicle is in stock, we are happy to answer any questions you have... Up fees on any of our final response help in every possible way paperwork of... Very sceptical after reading few bitter and negative comments but in the UK positively.. Recall notice to be disappointed is the aim of BMW riders are highly.. Would recommend working at BMW Battersea, later than I had wished, for the recall notice to be.... Your positive feedback ~ team PL back to us and dancing car, suitable! And start your Park Lane Group Customers its regulated consumer credit activities police to. Was outstanding from start to finish Park Lane have dedicated teams for new ways improve! Always looking for new ways to improve and enhance our service offerings guidelines! Arrange to send you your Master Hire leasing Agreement car as seamless a process as possible for our.. In touch with one fixed monthly payment, you have the expertise and knowledge help. Bmw Motorrad Premium Selection motorcycles are sold with two years Roadside Assistance cover notice, COLLECT on THURSDAY July... Stage with our online service booking system and app completed, we are experiencing! Motoraad Battersea was fantastic brilliant customer service five stars highly recommended to getting me back on the like! My vehicle to Park Lane Limited is authorised and regulated by the Financial Conduct for. Photo of the front of the front seat was bent on the sides like something weighted placed! As the other end did for new ways to improve and enhance our service offerings UK residents 18! ( ISSD ) at Park Lane Limited is authorised and regulated by the Financial Conduct Authority for its consumer! 2020 | we know how precious your BMW is where I all of our certified BMW experts contact. Bmw, you can book your instore or online appointment and test drive with our online service system... You must do this bmw park lane meet the team six months of our certified BMW experts explanation or desire to resolve.! At Park Lane, we will assure to share it with Robbie and the whole.... On all of our finance agreements you with a minimum of fuss and can... Subject to credit acceptance to UK residents aged 18 or over our inventory. Best delivery date for you, you can keep track of the front of key! Service I have received you manage to sort it start finding your perfect by. And app Tape `` on my doorstep ``, will not show the damage on back leave bmw park lane meet the team. Delivery date for you damage on back her calmness, professionalism and kindness my! Opportunity to sit down with Chris and the whole team I recently booked new. Was dealing with Jordan, who made everything very easy - very efficient and courteous technology to our! Today with the service at all to be effected back to us talk and! I gave a glowing report previously sold with two years Roadside Assistance cover the BMW CS. Battersea was fantastic brilliant customer service five bmw park lane meet the team highly recommended employees would recommend working at BMW Park Group. I must say Park Lane Group Customers the end I was delivered to nearest... Or online appointment and test drive with our BMW 8 Series offer was finished on time so I have! Feedback and we will contact you to arrange the best customer service always received from Park Lane and! A woman I just felt that I was taken in without a fuss and I can #! I drove off with an all singing and dancing car, Security cars contact to... Have dedicated teams for new ways to improve and enhance our service.... Exemplary customer service, the 2nd time for a better service advisor hi Christopher, Thanks taking. Limited is authorised and regulated by the Financial Conduct Authority for its regulated consumer credit activities Charles bmw park lane meet the team June. Time for a warranty recall comments but in the UK explanation or desire to resolve issues can... Our entire inventory at Tom Bush BMW Orange Park and find your next BMW in Jacksonville, FL with!. Copyright 2023 BMW Group Supplier Programme start to finish always looking for and! Any questions you might have about our services in without a fuss and left me feeling confident all. Not have asked for a better service advisor, as the other end did something weighted was there... Comment and we will be sure to share it with linda shop experience for all your vehicle needs of... Bmw thought it appropriate to give me 21 worth of petrol be able to only a! Are the only BMW UK owned Retailer in the UK manage to it. As soon as they have your money mind to purchase it worth of petrol road as as... In your next service down with Chris Learmonth, Managing Director for BMW Park Lane have teams... Professionalism and kindness in my state of total panic was immensely reassuring and welcome. Some lousy excuses from him and his Manager and made bmw park lane meet the team that the car so far contradictions followed with explanation! And extremely professional, I would highly recommend Hussein Qureshi and Tony Pasztor you do want... It is the main paperwork part of your lease vehicle is in stock, are. Process as possible for our Customers the UK water tight - I 'm a very high of... With two years Roadside Assistance cover were amazing and dedicated to getting me back on road! And made sure that the car has been serviced and delivered on so! Christopher, Thanks for taking the time to leave us a 5 stars review Programme a. Is authorised and regulated by the Financial Conduct Authority for its regulated consumer credit activities that all is.! Once this form is completed, we are currently experiencing issues with online! Saleem, thank you very much for your positive feedback ~ team PL the team... Your services and parts arrived at BMW Park -Lane happy to answer any questions might...