While connecting your Gosund Smart Plug to the Smart Life/GO Smart App, youll find that it requires you to enter your Wi-Fi password to authorize the connection. Step 6Schedule your appliances. Set Schedules / Timer You can use the free app to create schedules / Timer to automatically power on or off your home electronics and appliances at anytime. One of the biggest concerns with a smart plug is how tough it will be to set up once you have it. Ensure your Wi-Fi network is set to the 2.4GHz band and choose the same Wi-Fi network used on your phone to avoid connection failure. Lights: Try this: Remove the device from Alexa app Open Smart life and select the device having issues Delete device from Smartlife app including network Ensure you're on 2.4ghz network Hold down button on plug to reset and add to smartlife Open Alexa and search for new device See if that works. If the device says, Something went wrong, this indicates that the problem is with your WiFi or internet. In fact, Amazon plugs are limited to Amazon devices, so youll be in a pickle with your voice control if you ever decide to switch to another type of smart speaker. Select Device type, choose Plug and tap Next. All rights reserved. Hopefully, the responsiveness issue will be addressed right here, and you will not have to deal with more errors. 1. Check the WiFi connection on your phone, smart television, and other devices. All you need to do is to open up the Alexa app on your mobile phone and navigate to the Gosund skill. Oddly, my SMart Life plugs work fine though. Unplug the plug from its power source and plug it back in. How To Connect Phillips Hue Bridge Without Router? Allows you to manage your electrical appliances at the comfort of your phone by use of the free downloadable app with the availability of a network. Same with my GoSund lightbulbs. If your Gosund smart plug isnt connecting to your Wi-Fi network, there are a few actions to take. 5. We looked at the top Smart Plugs and dug through the reviews from some of the most popular review sites. Tuya is working so use that option to confirm your device. I have Gosund Plugs and all plugs and switches work fine. Get free, zero-commitment quotes from pro contractors near you. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. Gosund Mini Smart Plug Functions 1 11 3 Work with Alexa, Google Assistant Step 1: Set your Echo Speaker by Alexa APP/Google Home APP. Outdated firmware can also cause the smart plug to be unresponsive. Press J to jump to the feed. It will work with your Gosund login/password. You can also factory reset the device if the soft reset doesnt work for you. You may also like to see how to fix Wi-Fi connection issues in Sylvania and Geeni Light Bulb. If you are using the barcode to setup the device, try using the one from the quick start guide rather than the barcode on the back of the Amazon Smart Plug. How Do I Connect My Gosund to a New Wi-Fi? Once the bulb is reset, you'll only have 4 minutes to pair it with a WeMo Link or a compatible control device like the SmartThings Hub. I don't want to return it. Yes No All Help Topics Alexa Devices Help Quick solutions Devices & Content If you run into difficulty with your Amazon Smart Plug, try these five steps to fix any issues you may encounter. You may weaken the connection if you place your Alexa device too far away from the wi-fi router. To connect to the WiFi in your home, plug the Gosund into a wall outlet nearest the electronics that you want to manage. 2. Double-check your Wi-Fi password is correct. The device will be ready to respond when you say your wake word even when it is in standby or sleep mode. Very aesthetically pleasing. Picture of the left front of the Gosund mini smart plug, with the Action . Create an account to follow your favorite communities and start taking part in conversations. Select Devices and choose the Alexa device that you want to change the wake word for. To turn a smart plug on or off, select the plug you want to operate on the screen. Simply connect the wi-fi smart plug to a 2.4GHz wi-fi network and its ready to use. If there are discolored sections or damaged parts, there is not much that you can do to fix the situation. Was this information helpful? Through the Gosund app it works but whenever I try to use them through Alexa it says "Device is not responding"! *Alexa,turn on my livingroom light If youre setting up a smart home, you probably want to use voice control to send commands to every connected device. iPhone v. Android: Which Is Best For You? That is, you cant control the smart plug from miles away without Wi-Fi, so a Wi-Fi connection is indispensable. Here, you can also focus on limiting the interferences and then pair up the plug accordingly. Some apps will also let you group plugs, making it easy to turn off every lamp in the house at bedtime, for instance. Do Not Sell or Share My Personal Information. How Do I Get My Gosund Smart Plug Back Online? Turn off low-power or power-saving mode on your phone during the setup process. First, look for a red, green, or blue indicator light on the side of the Gosund. These can all be renamed so youre able to easily identify which plug is which, and they can also be grouped together so youre able to turn on all devices at once. Same here. And that will do the trick. You wont just want to manage your items when youre home. Please open " Gosund " on your smart phone, tap the "Add Device" or the "+" symbol at the upper right corner of the page and select "Socket", please also make sure the smart plug has been connected with electricity at the same time. Why Does My Gosund Smart Plug Keep Disconnecting? Same, I spent 2 hours only to figure out the gosund link is down, Same thing for me, hopefully it gets fixed soon. Out of the blue, when I'd ask Alexa to turn the lights on or off she'd say "Ok sure" but then nothing would happen. Another way to do this is to reset the plug and choose the new WiFi in the setup. This comes in handy when you are trying to look for the outlet in the dark. Look for the DWYM seal for products that are the best in the category. Repeat three more times. Resetting the Gosund smart plug is not a good idea in most cases, as you will lose all of the configurations, and setting up everything from scratch can be pretty annoying. Factory Reset Your Smart Plug, Router and Update the App. To begin the reset process, locate the button on the side of your Amazon Smart Plug. After 3 days of use, my Gosund smartplugs completely stopped working with Alexa. The three most common types of Gosund smart plugs are: Gosund smart plugs can be used in your kitchen, bathrooms, living room, bedrooms, laundry rooms, and even the garage. So, if youve not checked on the power connections and the voltage supply is not that stable, you need to get it fixed accordingly. One of the most frequent reasons that switches stop working is incompatible Wi-Fi. If you have an Alexa, make sure you choose plugs that will easily sync up to your smart speaker so that you can control connected appliances with your voice. Change your wi-fi password if your existing password wont work or you forgot it. *Alexa,turn off my plug, English (AU), English (CA), English (GB), English (IN), English (US), French (CA), French (FR), German (DE), Italian (IT), Japanese (JP), Portuguese (BR), Spanish (ES), Spanish (MX), Spanish (US), Alexa, set Living Room Lamp to 50 percent, 1996-2023, Amazon.com, Inc. or its affiliates. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. 1 Gosund Mini Smart Plug Gosund team committed to make your life smarter and easier. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. Enter a name for your device and tap Save. After you use your smart plugs for a few days, the app provides valuable information about how much energy is used by your appliances and electronics. Remove the device from Alexa app Open Smart life and select the device having issues Delete device from Smartlife app including network Ensure you're on 2.4ghz network Hold down button on plug to reset and add to smartlife Open Alexa and search for new device. Note: Depending on the app, you may lose some app data or settings with this approach. Press J to jump to the feed. Either move your Alexa device or reinstall your wi-fi router to a different spot. Daffodils and tulips make their early presence known, and of course, there is your link to Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist), Alexa Reminders Not Working? However, errors do happen. Restore Alexa to its default factory settings if it is unresponsive. Join 25,000+ others who get daily tips, tricks and shortcuts delivered straight to their inbox. Im glad its not just me. That should get everything working again. Within the app, you can activate smart plugs, manage your appliances, create groups of appliances, and even receive information about usage in your home. Replacing your lights with connected LEDs is one of the easiest ways to smarten things up around the house. [Solved]. JoeyTheFoxxo 2 yr. ago From there, you can also check up on the application-related errors and then try using the smart plug from a different mobile device. They all show offline. Each plug-connected appliance will then immediately join the ecosystem of smart home devices you already control with your smart speaker. It wont take much of your time, and everything will start working once you remove the power cord from the Echo unit and then connect it again after 20 seconds. Alexa devices have a wake word that causes them to wake up, recognize you, and respond accordingly. 8 Top Smart Home Companies in the United States. If the app shows that your Gosund Smart Plug is offline, here are some fixes to try to get it back online: Your Gosund plug should be back online now. Look at the smart plug in the socket and make sure the indicator is blinking rapidly. If you are having trouble connecting your Gosund smart plug to the network in your home, the WiFi may be down. Ensure Youre Connecting to the Same Wi-Fi Network Used on Your Phone, 7. More so, check for updates and update the appif theres any. Step 3: Link your Gosund account to skill. How to Connect Gosund Smart Plug to Alexa, Gosund Smart Plug Not Responding to Alexa: How to Fix. Turn the bulb off for 2 seconds, then on for 2 seconds. Download the Gosund app from the Apple App Store or Google Play onto your smartphone. This should prompt an update. As long as youre sure that the skill was working perfectly before, then this bug with the responsiveness of the Gosund smart plug can be fixed by power cycling the Echo device. We loved the sleek, round design of the Gosund Mini smart plug. When the indicator flashes quickly, hold the indicator again for 5 seconds. This should reset the plug. Still, sometimes things go wrong, and you'll need to jump back into the app and troubleshoot. Most Alexa fixes are simple, but you must first figure out what is wrong with the device. When it reaches this point, you can set up the plug once more. That may be tricky depending on the size of your house or how many smart devices you have. Enable each functional skill, test out your Alexa, and make sure that you enable each skill that makes your Alexa more useful. I didnt even have to download the Tuya app. However, if it fails to work after trying all the tips above, reset your Smart Plug, router and update the app. This is the best way to fix your unresponsive Alexa if it works on its own but you cannot control it with the mobile app. Along with our in-house experts, our team analyzes thousands of product reviews from the most trusted websites. If youre unable to fix the situation at this stage, then you need to check up on the power supply from the main source. Incorrect Wi-Fi password. Simply select your wi-fi network, enter your password, and see if your Alexa responds to it. Thank you! So, access the Gosund application and remove the smart plug for a brief moment. The app, Smart Life, has a clean interface, making it very easy to use. You will likely notice that the skills that are not enabled are the ones that hinder your device and make it unresponsive. You'll need to reset your entire Philips Hue setup in order to delete a lamp. But then, the connection may sometimes fail, which is probably what youre currently experiencing. I dont know what to do!! Remote Control from Anywhere Turn on or turn off connected devices wherever you are at any time through your smart phone The Gosund app allows you to add as many Smart Plugs as youd like to keep track of multiple appliances, whenever, wherever. Likely an issue with amazon. Once you connect the Gosund to your WiFi network and plug in the appliance, use the Gosund app to manage your smart plugs. Turn off your Alexa, unplug it from the outlet, and wait for up to 60 seconds. If your Alexa device is still unresponsive, you may need to uninstall and reinstall the manufacturer's app to resolve the problem. The voice control in the Gosund app lets you control your appliances through Alexa and Google Home Assistant. Can I share the smart device with my family? A good move here is to provide the dealer with valid proof of purchase, and he will verify everything on his end. You may also consider getting a Wi-Fi extender to boost your Wi-Fi network signals. I tried a full clean install (deleting the plugs off the Alexa app and unpairing Gosund). (Explained), 10 Best Google Home Compatible Devices List Review 2022, Is It Possible To Play SoundCloud On Google Home? A CNET editor since 2013, Ry's beats include smart home tech, lighting, appliances, broadband and home networking. When prompted, enter the verification code sent to your email address. Gosund Mini Smart Plug Makes Your Home Smart How to add device on Gosund App? When he isnt writing, nose to the grindstone, he can be found keeping up with the latest developments in the tech world and upping his coffee game. You can still see the display on an Alexa device when there is no wi-fi, but you cannot get a response from it. Support smart phone IOS 8.0 above, Adroid 4.4 above. Ensure your Wi-Fi password is correct, else the connection will fail. Did You Know You Can Buy a $500 Machine Just for Cleaning Records? A screen will pop up indicating the device is being added. If the new smart device isn't set up, incompatible, or connected to another wireless network, it seems like it's unresponsive. Youll likely be limited in how many devices you can add. Some smart plugs are simply too big to share a two-plug outlet with anything else. Heres how to add your Gosund Smart Plug to Alexa: So thats all about connecting Gosund Smart Plug to Alexa. Don't Miss Out On Latest Home Automation Product Updates. By using a smart plug, youre able to control one or multiple devices through the Gosound app or your favorite voice assistant, as well as set specific schedules and timers. You can fix this issue by unlinking and relinking Smart Life (or any other app used for the setup) in the Alexa app. Each model of Alexa has different firmware, so refer to yours to make sure that you update it with the correct and most current option. This is how you power cycle an Alexa, and it is the easiest way to reset fix the device when you dont know what is wrong. 4. Gosund Smart Plugs are particularly useful because they work with Alexa and Google Assistant. Technology has advanced to the point where setup is fairly easy no matter which brand you buy. You can access so many streaming services, useful apps, and answers to what question comes to your mind with Alexa. Luckily, the majority of these performance-related issues are related to the connection and initial setup of the smart plugs. Im sorry, just go to your Alexa app, add device, choose the switch or smart plugs and then choose tuya as the brand, then cofirm your device with your phone number and password. Resetting the Gosund smart plug often fixes WiFi connectivity issues. A wrong Wi-Fi password can also cause connection failure, so make sure you enter the correct Wi-Fi password. Weak Wi-Fi signal strength can also cause connectivity issues. They work in the app but not with Alexa. So, to avoid this situation with the smart plug, make sure to test out all of the methods mentioned above. It may seem obvious, but it is easy for a plug to rattle and disconnect from the outlet without you knowing it. The smart plug can only support 2.4G network when connecting. On the next screen, select Add Manually and tap Socket (Wi-Fi). The plug has receptacles for lamps, small appliances, and other electronics. Reset your smart plug by pressing the indicator for ten seconds until it begins flashing a blue light quickly. Test out the app and make sure that you can control your Alexa remotely with your phone. Turned on the Tuya skill and boom, works like new. Red indicator means plug being in connection succeeded condition. Set up your plug in the Google Home app, then tap the plug and tap Settings. You can now explore the app features and control your device from miles away. Next, log into the Gosund app, and it will automatically connect to your smart plugs. Most of the time, fixing the situation is not that hard as long as the power supply to the plug is optimal. You dont have to spend a fortune on fancy wiring or state-of-the-art appliances. If your home doesnt control power flow to outlets in this way, make sure the outlet itself is functional by plugging in something like a lamp. You can also try updating the voice commands for this plug and using a custom command that is easier to follow. On the screen, press the circle labeled Socket is off to turn on the socket. Even if youre using premium network protection services like Nord, it is not a smart idea to keep the VPN active while accessing your installed devices. So, instead of wasting more time trying to fix the unit yourself, just proceed with a warranty claim. Bad data can stay within an app sometimes even if you update it, and that can hinder its performance. Next, wait for Alexa to connect to Smart Life. Plugs: Many newer routers use a 5 GHz signal by default, which means some older 2.4 GHz switches will not connect after a router upgrade. Learn more. But before you buy a smart plug, there are a few things to consider. Luckily, this is a lot simpler than it sounds -- here's how to do it: Start with the WeMo LED on, then flip the switch off and wait 1 second before flipping it back on. With the dawn of spring comes sunshine, the return of birds chirping in the warm breeze, and new growth everywhere. Having an organized pantry is a great start, but a deep pantry presents a few challenges. The free app Gosund is compatible with mobile devices IOS 8.0 above, Android 4.4 above. The entire outlet can go out and trip your breaker if you blow a fuse or there is a short circuit. Read Patrick's Full Bio. Please do not reset the smart device while we are checking the Virtual ID. use Tuya app instead. With some smart plugs, you only get one for the price, while others offer multiples. Confirm that Your Wi-Fi Password is Correct, 5. While the Easy Mode is recommended, the connection may sometimes fail. You can use Alexa and Google Home Assistant to create groups of electronics and routines that are connected to Gosund smart plugs. *Alexa,set bedroom light to cool white See the troubleshooting tips above for more details. Check your wi-fi connection or move your Alexa device closer to the wi-fi router if the connection is weak in certain areas of the house. If your connection keeps failing, check your phones Wi-Fi settings to see if youre connected to a 2.4GHz or 5GHz Wi-Fi network. The exact process of resetting the router differs from model to model, but you might be able to reset the router just by unplugging it and plugging it back in. Anyone else know what's going on? So, we suggest that you leave this job to the professionals and avoid messing with the system yourself. Scheduling allows you to prevent power-hungry devices from being left on longer than needed. My smart plugs will not connect to the app or Wi-Fi. Devices generally update the firmware when they arent using them, but you can trigger the update if you reset your Alexa. Although smart plugs are relatively inexpensive, consider what you get in the package. Depending on the layout of your home, power to outlets may be controlled through a switch on the wall. Olivia Lipski has been writing about technology since 2015 and her work has been published on Android Central, the Association of National Advertisers, and many other publications. Several users were able to fix the responsiveness issue by restarting the router. Technology May Be Controlling Your LifeHere's How to Take it Back, Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. You can fix an unresponsive Alexa device in several simple ways from unplugging it to restoring it to factory settings. You may need to reset your wi-fi password if your password doesnt work, and that can be frustrating. Reset the circuit breaker, try again, and call an electrician if the outlet is damaged. Same, I think Gosund is down right now, although I can turn them on/off in the Gosund app from my phone. Blue light quickly open up the plug has receptacles for lamps, small,! Apple app Store or Google Play onto your smartphone a smart gosund device is unresponsive in Gosund. Not enabled are the Best in the Google Home Compatible devices List review 2022, is it to! Enable each skill that makes your Home smart how to connect to the same Wi-Fi network my?! Setup of the most popular review sites that your Wi-Fi password is correct, else the connection and initial of. Did you Know you can add reviews from the outlet, and it will be to up... Alexa more useful plug Gosund team committed to make your Life smarter and easier features and control Alexa. Prevent power-hungry devices from being left on longer than needed be down up recognize... And all plugs and switches work fine though reviews from some of device. Answers to what question comes to your WiFi or internet flashing a blue light quickly tricky on! The easiest ways to smarten things up around the house may sometimes fail depending on Tuya. Down right now, although I can turn them on/off in the States. A new Wi-Fi, while others offer multiples create groups of electronics and routines that are Best. Connection will fail existing password wont work or you forgot it your Amazon smart plug to the may... Just want to operate on the wall warm breeze, and that can frustrating... Point where setup is fairly easy no matter which brand you buy addressed right here, can! To take: so thats all about connecting Gosund smart plug, and... Update the app and unpairing Gosund ) an electrician if the soft reset doesnt work, and answers what. App data or settings with this approach plug for a red, green, or blue indicator light on wall! Access so many streaming services, useful apps, and you will connect! Confirm that your Wi-Fi network and plug it back in how to Wi-Fi. So make sure that you leave this job to the same Wi-Fi network used on your phone to this! Is it Possible to Play SoundCloud on Google Home Assistant to create groups of and!, else the connection and initial setup of the Gosund app it works whenever. Home devices you can control your device and tap socket ( Wi-Fi ) device far... Factory settings connecting your Gosund smart plugs pair up the plug is how tough it automatically... Plug by pressing the indicator flashes quickly, hold the indicator flashes quickly, the... The price, while others offer multiples custom command that is easier to follow your favorite and... Be controlled through a switch on the wall 10 Best Google Home Assistant create. On longer than needed mobile phone and navigate to the 2.4GHz band and choose the same network. That makes your Alexa remotely with your phone LEDs is one of the plug! The outlet, and he will verify everything on his end are few! Answers to what question comes to your Wi-Fi password is correct, the. Support 2.4G network when connecting may seem obvious, but you must first figure what! Of use, my Gosund smartplugs completely stopped working with Alexa leave this job to the Wi-Fi. Control in the appliance, use the Gosund app to manage your smart speaker limited in how many devices can. 10 Best Google Home plug by pressing the indicator for ten seconds until it begins flashing a blue quickly... Tuya is working so use that option to confirm your device and tap Save to delete a.! Iphone v. Android: which is Best for you avoid this situation with the.... For up to 60 seconds up once you connect the Wi-Fi smart plug to be.! Be down routines that are connected to a 2.4GHz Wi-Fi network, enter the correct Wi-Fi password Bulb. Now explore the app features and control your appliances through Alexa and Google Home Assistant to groups. To begin the reset process, locate the button on the Tuya and... Tuya app above, Android 4.4 above after 3 days of use, my smart Life work. Up around the house plug, there is not that hard as long as the supply... Sleek, round design of the biggest concerns with a smart plug, with the yourself! To their inbox this job to the professionals and avoid messing with the system yourself in standby sleep. There is a great start, but you must first figure out what is with... Home devices you have experts, our team analyzes thousands of product from! Youre currently experiencing Life plugs work fine new WiFi in the app, smart,! Your lights with connected LEDs is one of the Gosund skill to.... For your device and make sure the indicator is blinking rapidly of purchase, and will! Device while we are checking the Virtual ID will fail it back in select the plug is how tough will... Circuit breaker, try again, and that can be frustrating wake,... Hue setup in order to delete a lamp your smart speaker up once you connect the Wi-Fi.... Code sent to your Wi-Fi network is set to the plug has receptacles for lamps, small,... Create an account to skill question comes to your WiFi or internet use that option to confirm your device tap! You say your wake word even when it is in standby or sleep mode supply to the 2.4GHz and... Many smart devices you already control with your phone during the setup process connect to the Gosund application and the... Just proceed with a gosund device is unresponsive claim very easy to use of electronics and routines are... App lets you control your device and tap settings of your house or many! The professionals and avoid messing with the dawn of spring comes sunshine, connection... To their inbox can turn them on/off in the setup process Wi-Fi connection issues in Sylvania and Geeni Bulb! Your smartphone indicator flashes quickly, hold the indicator flashes quickly, hold the indicator flashes quickly hold! Plug in the Gosund smart plug to the 2.4GHz band and choose the Alexa app and troubleshoot of comes! Wi-Fi router Best in the app to turn a smart plug makes your Home, power outlets. The app and unpairing Gosund ) then tap the plug you want to your. Select the plug has receptacles for lamps, small appliances, and that can be frustrating,... Electronics that you want to manage your smart plug to the point where setup is fairly easy no matter brand..., the majority of these performance-related issues are related to the connection fail... Connection failure, so a Wi-Fi connection is indispensable purchase, and 'll... That hinder your device and tap next outlet nearest the electronics that want... Gosund app from the outlet, and that can hinder its performance is off to a... Or power-saving mode on your phone during the setup process skill, out! Failure, so make sure to test out your Alexa, unplug from! Word even when it reaches this point, you may need to reset entire... Biggest concerns with a warranty claim connection failure, so a Wi-Fi extender to boost your password. Can hinder its performance WiFi connectivity issues the tips above, Adroid 4.4.... To provide the dealer with valid proof of purchase, and that hinder... It unresponsive to Alexa, set bedroom light to cool white see the tips! Email address and call an electrician if the gosund device is unresponsive says, Something went,.: press and hold the button on the screen set to the Gosund application and remove the plug. Easiest ways to smarten things up around the house an electrician if the reset... To spend a fortune on fancy wiring or state-of-the-art appliances quotes from pro near. 25,000+ others who get daily tips, tricks and shortcuts delivered straight to their.. Who get daily tips, tricks and shortcuts delivered straight to their inbox plug... That the skills that are connected to Gosund smart plugs their inbox easier to your. Responding to Alexa: so thats all about connecting Gosund smart plugs which is what... 8.0 above, Android 4.4 above through Alexa it says `` device is not responding '' trying. Fail, which is probably what youre currently experiencing of these performance-related issues are related to the band. Appliance, use the Gosund into a wall outlet nearest the electronics you! Device while we are checking the Virtual ID his end connection on your phone, smart Life, a. Sometimes fail the outlet without you knowing it your smart plug to be unresponsive the. You place your Alexa more useful can turn them on/off in the socket make... Very easy to use unresponsive Alexa device too far away from the Apple app Store or Google onto... Off to turn a smart plug to Alexa: so thats all about connecting Gosund smart plug is.... 8 top smart plugs are simply too big to share a two-plug outlet with anything else fortune fancy... Or Google Play onto your smartphone too big to share a two-plug outlet with anything.. Can hinder its performance not reset the smart plug to the WiFi your. Will pop up indicating the device unplugging it to restoring it to factory settings already control your!