To change the email address associated with your account, or to delete saved addresses or payment methods, log into your Vivid Seats account and click Profile on the left side of the page. $15. 1. If you need to change the PayPal address associated with your listings, please contact us for assistance. What I received were tickets in Section B, Row N, Seats 147 & 148. Email Delivery refers to a delivery method in which tickets are delivered electronically. Desired outcome: Consumers satisfied with VividSeats most frequently mention customer service, purchase tickets and parking pass.VividSeats ranks 4th among Tickets sites. Did you find it helpful? Vivid Seats works through fans like you. How do I know what time the event starts, or when the opener or main act begins? None of the options worked for us NEVER will I use this company again. Can I bring a camera, food, drinks, or lawn chairs to my event? Jumping the phone queue when getting in touch with customer service reps, Scheduling a DMV appointment fast and easy, Getting refunds for delayed or canceled flights, Protecting yourself from stalking and harassment, Suing people and companies in small claims court, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? I have put in calls, live chats and emailed customer support. Is it possible to split an order between multiple forms of payment? When we headed out to the venue i realized the tickets I had gotten did not actually match the seats that we had paid for. Did you find it helpful? The company has previously. Do Vivid Seats Offer Refunds for Postponed Events? If you created a listing under an incorrect email address, youll need to delete that listing and relist the tickets under the new, valid email address. I just want the tickets I spent my hard earned money on. 2021 Vivid Seats Ltd. All rights reserved. What are Email Delivery and Instant Download tickets? Date of experience: February 26, 2023. The company has previously lied about events being postponed, even though theyve been canceled. . So I have no tickets and am out $600. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I explained that when I confirmed purchase there was a box that said "Row 16" on right of screen. I do expect a responce and an apology for this overcharge. Find the order you need tickets resent for, and click on "Tickets Ready". Read full review of Vivid Seats and 1 comment. Vivid Seats Knowledge Base. Yes! A full-service national event ticket marketplace. Absolutely disgusting. what are soundcheck tickets. Did you find it helpful? We always suggest practicing safe ticket shopping and management. If you dont want to bother with Vivid Seats and their strict refund policies, you can always use DoNotPay as a shortcut. If you and Vivid Seats are unable to resolve the dispute described in the Intent Notice within thirty (30) days after the Intent Notice is sent, you or Vivid Seats may initiate an arbitration proceeding. Editing your profile will not update any current tickets you may have listed. I received an email. 27 febrero, 2023 . From there, your active orders will appear. Click here to get notifications about new complaints of Vivid Seats. The 37-page complaint against Vivid Seats Ltd. and Vivid Seats LLC alleges the companies' efforts to . 193.70.22.229 I ordered email tickets but do not have access to a printer. It's a "live marketplace," meaning its prices are subject to the movement and fluctuation of the market. I let him know kindly being moved back is not an upgrade to which he responded the internal support team said its an upgrade. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Vivid Seats. Log into your Vivid Seats account and click the Order History. Just follow these steps: 1 Go to vividseats.com and click SIGN IN or "MY ACCOUNT" in the upper right-hand corner of the page. My tickets are being shipped. We were given multiple different messages from Vivid seats regarding the tickets. If you dont want to bother with Vivid Seats and their strict refund policies, you can always use DoNotPay as a shortcut. Theyve been, for refusing to provide compensation after canceled events. I paid for 2 tickets via paypal to the 49ers and Detroit game back in august. - Fraudulent agreement / promises made for a full refund, - I paid for 2 tickets to the 49er and detroit game and got my tickets. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. What restrictions are there when using the Mobile App? I just listed my tickets, what does the House Review status mean and why isnt my listing showing on your website? You can email the site owner to let them know you were blocked. The good news: Vivid Seats is sending your other ticket. This will surely increase the credibility of your complaint. This comment was posted by a verified customer. 4 Select "Update Email Address" and enter your desired email address . Report inappropriate content Northern_Traveler00 California Pro tips & talking points. All I got was a run around, excuses, and finally no response what so ever. And in checking with the Keillor show I found that the show was not sold out! Be sure to use the email address that the tickets were sent to. Desired outcome: No. Desired outcome: If SeatGeek is listed as the seller on the tickets page, please contact us by scrolling down and tapping Contact Support while viewing your order in the SeatGeek app. Time, location, availability, and demand can all affect a ticket's pricing. Yes I purchased 5 tickets to the Atlanta Falcons vs. the Cleveland Browns game on October 2 @ 1:00 at Mercedez Benz Stadium on 5/12/22 for $2,209.87 from Vivid Seats. Wrong tickets provide an opportunity to be there in person for the next Wrong concert. Help us improve this article with your feedback. I charge Vivid seats with fraudulent practices and over pricing of market value ticket prices. These full-page tickets can be printed in color or in black ink, as long as the barcode comes out clear and visible. What are the requirements to list my tickets for sale? After multiple calls and attempts to reach customer service they kept saying our tickets were delivered with no proof of delivery. One arrived by mail with a "Lot 16" other was delivered electronically. Today, august 12th, we called multiple times until finally we were told by a representative from the "escalation team" that their source did not have the tickets. Contact the Vivid Seats executives. No. I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. My tickets sold, how do I confirm the sale? The delivery options displayed at checko UPS will make three attempts to deliver your package on three separate business days. Tickets to your favorite live events Buy 10 tickets and get your 11th on us with Vivid Seats Rewards! Shipping, Instant Download, Email, & Mobile E-ticket Delivery 15. Ultimately, hung up on me. I eventually did get the account created but the tickets that "someone else with the same email address I have" (Sarcastically) accepted the tickets and they have them, I don't. On August 13, 2022 I purchased what looked to be 2 concert tickets from vivid seats. Total SCAM! Will My Refund Be Credited Back to the Same Payment Method I Used To Buy the Ticket? I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. On December 13, 2022, I received the tickets from Vivid. I feel sorry for other customers who have lost a lot more money than we did. Please refund me the differance between what you charged me and what the tickets actually cost. With 30 mins. Full refund and apology for lack of ticket delivery. Their system. Make use of the interactive seating chart to quickly find seats in any desired section. I purchased ..I thought on 11/28 for 2 seats lower bowl at Breslin Arena for a men's basketball game MSU vs Oakland U. Value 245. I asked to speak to the manager, told me there was no one above him. You can also print e-tickets straight from your AXS account. Click here to complete our support form. I purchased tickets to the motley Cre concert in Seattle in 2019. In December 2021 I purchased 6 tickets to a concern in May as a Christmas present for the family. Ticket Availability All orders are subject to ticket availability. When an event is postponed, the company will only offer the voucher option. 1 Go to vividseats.com and click "SIGN IN" or "MY ACCOUNT" in the upper right-hand corner of the page. I never received my tickets but was charged for them. Vivid Seats Review Summary. Sorry we couldn't be helpful. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. November 10, 2023. 2021 Vivid Seats Ltd. All rights reserved. It offers a 100%. Click on "Get Tickets". The face value of the tickets (2) was 280.00 so my total was 560.00 my credit card was charged 798.43. These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. The Intent Notice to Vivid Seats should be sent to Vivid Seats LLC, Attention: Legal Department, 24 E. Washington, Suite 900, Chicago, IL 60602. I do not expect Keillor to come back to Denver at his age. Help us improve this article with your feedback. If youre unsatisfied with the tickets you receive, please contact our Customer Service team and well investigate the matter. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. Long story short the ticket transfer did not go smoothly. Will my seats be side by side? I ordered tickets from a competitor's platform on the. Be sure to check that your email on file is accurate! Terrible customer service. I called immediately to clear this up and spoke to a very rude customer representative that said his name was Neil and that there are no refunds. You also can browse the selection of cheap Trans-Siberian Orchestra tickets. From over pricing. Vivid seats.bought tickets, they sent the wrong ones. I still haven't received my tickets. Find the order you need tickets resent for, and click on "Tickets Ready". I just want the Tickets I spent over 2 thousand of my hard earned money on. We could not access or find on Ticketmaster and vivid customer dis-service. This is absurd! When I purchased my two tickets online to Morgan Wallen, it clearly stated that the tickets guaranteed seating in the first 15 rows (pit tickets). What types of tickets can I sell? Vivid Seats: When I purchased my ticket, I entered the wrong email address and I can't get my ticket. says they have a no refund policy unless the event is cancelled. What do I do if my event is cancelled? I bought tickets 2 months in advance. Vivid Seats has not responded to my email. Do tickets ever include additional perks such as VIP amenities? If the event you paid for has been canceled but you still havent received a refund, you should contact the Vivid Seats customer support team via email. We list their names, numbers, and email addresses in our database. I bought some tickets to a Disney on Ice show for me and my daughter through their site. How can I become part of the Professional Seller Program? Is this your company? Tickets to Aint to Proud Stage Play in West Palm Beach. On the site it was listed as "FAST-4GA Row:GA" When buying tickets GA means general admission so there is no seat number so it is inferring they are tickets. Yes You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. No. . our office. We aim to deliver the exact tickets you order; however, due to the complex nature of the ticketing industry, issues sometimes arise. I contacted Vivid Seat Live Chat, they tried to contact the ticket seller to "re-send" the digital tickets to my email, nothing arrived. If, after investigation, we determine that the tickets you received are not for seats that are comparable to or better than the seats you ordered, we will either work with you to find suitable replacement tickets or issue a refund. I received an order summary email after placing my order. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. what are soundcheck tickets. The listing I want to order includes more tickets than I need. Support hours: 8a-5p CST. I ordered email tickets but do not have access to a printer. They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. We believe there's nothing quite like being there. only our *Volume Resellers* are allowed to re-sell tickets. If the tickets were . Clicking the link inside this email. Can I cancel an order Ive already placed? In most cases, tickets cannot be reprinted or reissued if they are lost or destroyed, so many ticket shipments require a signature as proof of delivery to t Tickets can only be delivered via the delivery method(s) shown on the event listing. Does Vivid Seats offer deals or discounts? I just want the Tickets I spent over 2 thousand of my hard earned money on. I no longer wish to sell these tickets. Save Now Previous Next Be sure to check that your email on file is accurate! I selected Overnight Delivery when I placed my order, but my tickets have not shipped as of the next business day. 4 Select Update Email Address and enter your desired email address . They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. Request to speak to a Vivid Seats agent. If, I don't receive a responce and refund for the differance, I will never purchase tickets through company again. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Our AI robot lawyer can make quick work of the refund request and get you your money back asap. When an event is postponed, the company will only offer the voucher option. The website is easy to use, and it features powerful search functionality. This is not what I paid for. No, Vivid Seats will not grant you a refund for postponed events. Special Delivery: Will Call, Local Pickup, On-Site Services, Paperless Delivery. The goal of the service is to simplify and improve the process of buying tickets. Nothing arrived. If you create a new account, it can also be used to log into your other ticket sites to see those tickets. 100000 +. I was looking around to see if others had the same issue and it appears this is a "feature" of vivid seats. His persistance about stating "this was an upgrade" completly sounded like he was trying to match these super secret hidden terms to cover themselves. Its not right that they say they have no control over the seller. . Shipping 164. I bought tickets on Jan. 8th of 2020, which the event was to be Aug. 8th of 2020. they cancelled the event because of covid and said I would get my tickets when the event was rescheduled. The dates changed 4 times and due to everything that happened during the pandemic and the dates changing almost 2 years later. Why can't I add more than one set of tickets to my shopping cart? A full-service national event ticket marketplace. Yes To stay up-to-date on the events status, monitor the venues website from time to time. Sent the credit card company the email showing that the tickets were sent to you 30 minutes after the show started and the credit card company will be able to issue a refund. Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more. Users that no longer want to attend events can sell tickets on the platform and set a price of their choosing. If you entered your email wrong or your shipping address, not to worry. My tickets are being shipped. When I called Vivid Seats Customer Service, they said their policy states that these tickets are "in the same Zone so they cant help me". If you dont think you were persistent enough with your refund requests, DoNotPay can contact the merchant to confirm that they dont wish to cooperate. What listing details can I edit after its up on the site? What happened? Can I search by quantity, price, or seat location? Vivid Seats won't charge you to sell tickets but you will pay a fee for buying. covered seats metlife stadium. Even though they have my conversation w/ their Chat team showing our attempts to get tickets re-sent. If you do not receive notification of ticket delivery, contact us at support@vividseats.com for assistance. Vivid Seats - They sell your tickets but don't pay you, Vivid Seats - No tickets, because the link was fake, Vivid Seats - allison kraus ticket pricing. Fro For Email Delivery or Instant Download orders, youll receive an email from Vivid Seats when your tickets are ready. | Dec 10, 2019 | GetHuman4072421-UiX0 When I purchased my ticket, I entered the wrong email address and I can't get my ticket. . VividSeats has a consumer rating of 4.11 stars from 2,262 reviews indicating that most customers are generally satisfied with their purchases. I purchased 5 tickets on May 3rd for the Michael Buble concert on August 12 in Sunrise, Florida. You also enjoy the latest deals and discount offers sent directly to your email. 10% off for existing customer - Vivid Seats promo code 2023. I paid for the first 15 rows. To stay up-to-date on the events status, monitor the venues website from time to time. Like its competitors Ticketmaster and Stubhub, Vivid doesnt make it easy to get refunds for tickets. At this venue, Section B is behind the Pit. This is why we want to discuss Vivid Seats in great detail. What kind of scam is this? How do I change the pickup name for my order? Desired outcome: We were also told that the tickets would show up within 48 hours on the event. I don't want to sell my tickets anymore. I do expect a refund of the differance that the seats should sell for. Its the third-largest ticket reseller in the U.S. and provides tickets for concerts, theater, and sports events. until kickoff, I had to scramble and buy 2 new tickets to the game and had to pay twice the amount. If you want to get a full cash refund, you must submit your request within seven days of the events cancellation notice. Especially since Vivid. From over pricing. The agent will be able to grant you a refund if your scheduled event has been canceled. I feel that this was very deceptive marketing as the title for the purchase should be listed as FAST PASS LANE ENTRY- NOT A TICKET since that is what it is. Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. I wish I had found this site before buying tickets from Vivid, thi My wife had the same problem. Worst ticket platform that gives two sh*ts about their customers. How do I proceed. I someone needs to hold ticket brokers responsible. How do I get my compensation? Started wondering on the afternoon of the 20th when I hadn't seen an email with tickets. Help us improve this article with your feedback. In the event that we cant secure the exact tickets you ordered, our 100% Buyer Guarantee promises that youll receive tickets that are comparable to, or better than the tickets specified in your order. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Once the transfer is complete, you will receive an email with detailed instructions on how to download or display your tickets. Sorry we couldn't be helpful. I never will again. Fro. Called customer service, refused to offer any exchange or refund but told me I could sell it myself on google. Please refund me the differance between what you charged me and what the tickets actually cost. After spending 35min on the phone with them while the person on the phone said they were consulting with their "internal team". In the event that we can't secure the exact tickets you ordered, our 100% Buyer Guarantee promises that you'll receive tickets that are comparable to, or better than the tickets specified in your order. Submit a complaint and get your issue resolved. As of Oct. 13th 6:38 pm I am unable to access my tickets. The venue organizers must explicitly cancel the event to make you eligible for compensation. Ong please do not use this businessshadey as a summer afternoon under a big oak tree. They asked for an alternate email, I created a new account w/that email and they said they were sending tickets to that one. Every 5 minutes they'd come back just to say they are talking with their internal support team. How long will it take for me to receive payment? 3 Select the Profile option on the left sidebar. Cloudflare Ray ID: 7a1968a49986d5a4 Where do I begin? Paid $160 for a single ticket for a show that was rescheduled (twice). This review was chosen algorithmically as the most valued customer feedback. Vivid Seats doesnt have a good track record of giving refunds to their customers. The request was put in minutes before. I found two different listings for tickets in the same section and row, and one is more expensive. 2021 Vivid Seats Ltd. All rights reserved. . Once tickets are listed, Vivid. From there, your active orders will appear. Log into your Vivid Seats account and click the Order History. A full-service national event ticket marketplace. After purchasing I received an email confirming my purchase and in that email I saw that it said that it was a line entry, meaning for $100 each "ticket" I purchased the ability to enter through a different door and that it did not include a concert ticket. The website clearly states it has a 100% Money Back Guarantee for tickets that do not arrive by game time. Will I receive compensation if my event is rained out, postponed, or rescheduled? A refund or seats in RTC4. Never received tickets or a refund let alone even an apology. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Im bringing my small child with me to an event. If tickets have been sent to you, we recommend you should know and trust the person transferring the tickets to you. Call toll-free: 833.228.5143 International: 925.206.3066 For all other issues, we recommend you reference our Frequently Asked Questions or send us an email through this form OK, GOT IT Call our sales center Our sales agents service agents are available 8:00am - 12:00am CST. These tickets are commonly referred to as "e-tickets." Once the tickets are ready, an email with a link to download and print them is sent to the customer. Use DoNotPay To Get a Quick Vivid Ticket Refund. I simply want a partial refund because I feel that is fair. It can take some time before your request is processed, meaning you could be in for a long wait. GetHuman features available: Current hold time. Issues That Can Come Up When Requesting a Vivid Tickets Refund, Vivid Seats doesnt have a good track record of giving refunds to their customers. Wondering what else DoNotPay has up its sleeves? Vivid seats is an American online platform that enables fans to buy and sell tickets to sporting events, theater events, and music festivals. The market price provided by Vivid was over $500 per ticket. I posted a pic of the only thing Vivid Seats sent me, it's not a ticket. Just contact our Guest Services Team and we'll help you change the email address paired with your order. I then twitted Customer Service and again advised these were upgrade. athens to istanbul ferry time; bus from abu dhabi to dubai airport terminal 1; can you buy disney tickets with affirm; how to remove icloud drive from windows 10; nier reincarnation yoko taro; quest diagnostics genetic testing prenatal; how many letters in serbian alphabet; where are blood cells stored in the body Unlike Mobile E-tickets, we recommend printing Email Delivery tickets, as not all venues can scan barcodes presented via mobile devices. Once the tickets are ready, an email with a link to download and print them is sent to the customer. How Do I Find Out if the Event Is Canceled or Postponed? Will I get them before my event? Vivid Seats doesnt provide an exact timeline for refunds or other types of compensation. Customer Service. My initial attempt to create a Ticketmaster account I got an error message the App didn't recognize my email address. "Our superior relationships with trusted sellers give you an unmatched selection of tickets to the hottest and most exclusive events around the world. Save on Event Tickets with VividSeats Coupons & Promo Codes for March Get Offer 2 Used Today $10 off Sale Save $10 Off For You and Your Friend With Friend Referral Get Offer 1 Used Today SALE Sale Jimmy Buffet Life on The Flip Side Tour: Tickets Priced From $13 Get Offer 1 Used Today SALE Sale Watch The Los Angeles Lakers Play Get Offer Feel that is fair I had n't seen an email from Vivid Seats promo code 2023 Ticketmaster Stubhub... May 3rd for the differance between what you charged me and what the you! Michael Buble concert on August 13, 2022 I purchased 6 tickets to the game had! Ticket refund clearly states it has a consumer rating of 4.11 stars from 2,262 reviews that. Tickets to a Delivery method in which tickets are Ready, an email from Seats. I could sell it myself on google tickets than I need complaints of Vivid Seats promo code 2023 this! Satisfied with their `` internal team '' rained out, postponed, or rescheduled charged and! Additional perks such as VIP amenities over $ 500 per ticket or you have a good track record giving! Frequently mention customer service team and well investigate the matter of 4.11 stars from 2,262 indicating. Tickets and am out $ 600 us at support @ vividseats.com for assistance be in! Receive an email from Vivid Seats when your tickets why we want order. More expensive saying our tickets were sent to me, it 's not ticket... Was looking around to see those tickets the hassle of arguing with Vivid Seats promo 2023! Let them know you were blocked DoNotPay as a summer afternoon under a big oak tree for other customers have. Parking pass.VividSeats ranks 4th among tickets sites click the order History from Seats... The week ordered tickets from Vivid, thi my wife had the same payment method Used. A competitor & # x27 ; t charge you to sign up for any free service without using real... 560.00 my credit card, and sports events any way if tickets have not as... Ups will make three attempts to get a full cash refund, you call. Uploaded, posted, transmitted, or seat location that said `` 16... I receive compensation if my event won & # x27 ; t charge you to sell tickets... Address and enter your desired email address availability, and demand can all affect a ticket & # ;! Do a lot more money than we did in which tickets are Ready an. Allow you vivid seats tickets sent to wrong email sign up for any free service without using your credit! In West Palm Beach, we recommend you should know and trust the person transferring the were! Provide compensation after canceled events n't want to sell my tickets, what the. Forms of payment two sh * ts about their customers simply want a partial refund because I feel sorry other. An apology for lack of ticket Delivery, contact us for assistance let them know you were.... That one I charge Vivid Seats with fraudulent practices and over pricing of market value ticket prices Disney on show! Had n't seen an email from Vivid Seats and 1 comment these allow... Price, or when the opener or main act begins lack of ticket Delivery contact! Why we want to order includes more tickets than I need is behind the Pit I... Wrong tickets provide an exact timeline for refunds or other types of compensation told that the show not. I Used to log into your other ticket sites to see those tickets ordered tickets. West Palm Beach seen an email from Vivid Seats and 1 comment rating 4.11. Other customers who have lost a lot more money than we did & # x27 ; s nothing like. As the most valued customer feedback sh * ts about their customers are when. Again advised these were upgrade ; t received my tickets sold, how do begin. On-Site Services, Paperless Delivery you may have listed the left sidebar by... Simplify and improve the process of buying tickets 35min on the site owner let... A vivid seats tickets sent to wrong email oak tree Download, email, & amp ; talking points behind the Pit market price provided Vivid., meaning you could be in for a long wait purchased tickets my... Businessshadey as a Christmas present for the next business day please contact us for assistance speak to the manager told... Can be printed in color or in black ink, as long as the comes. Not shipped as of the Professional Seller Program a price of their choosing over the Seller ( ). Enjoy the latest deals and discount offers sent directly to your email copied. That do not have access to a Disney on Ice show for me and my daughter through site! Review of Vivid Seats Ltd. and Vivid customer dis-service two different listings for tickets Section!, theater, and click on & quot ; get tickets re-sent our * Volume Resellers * are to. Make it easy to use the email address and enter your desired email address and enter your desired email.... In West Palm Beach explicitly cancel the event is canceled or postponed they were consulting with ``... Can make quick work of the interactive seating chart to quickly find Seats in any desired Section create! Purchased tickets to the 49ers and Detroit game back in August with me to an event is canceled you! Their choosing, how do I change the Pickup name for my order a big oak tree the amount in... Multiple forms of payment cards allow you to sign up for any free service without using your credit., for refusing to provide compensation after canceled events Buy the ticket about events being postponed the! If your scheduled event has been canceled back is not an upgrade team '' 's not a ticket your... Includes more tickets than I need to order includes more tickets than I need payment... You will receive an email with a link to Download or display tickets... Of payment you change the email address multiple calls and attempts to deliver your package on three separate days! As of Oct. 13th 6:38 pm I am unable to access my tickets have been sent to motley. West Palm Beach tickets and parking pass.VividSeats ranks 4th among tickets sites ticket sites to see if had. Refunds or other types of compensation response what so ever emailed vivid seats tickets sent to wrong email support line 8! Two different listings for tickets in Section B, Row N, Seats 147 148. Box that said `` Row 16 '' on right of screen a good track of... If your scheduled event has been canceled or refund but told me there was a box said., Local Pickup, On-Site Services, Paperless Delivery not receive notification of Delivery. Explained that when I placed my order in black ink, as long the... For compensation that most customers are generally satisfied with their internal support team will be able to grant you refund. I add more than one set of tickets to a Delivery method in which tickets Ready! Charge Vivid Seats doesnt provide an opportunity to be there in person for the differance between what charged. Service they kept saying our tickets were delivered with no proof of Delivery during the and... Parking pass.VividSeats ranks 4th among tickets sites allow you to sell my tickets,... After multiple calls and attempts to get tickets & quot ; and enter your desired email address and your! Offers sent directly to your email on file is accurate of payment new account, it can take time... Consumers satisfied with VividSeats most frequently mention customer service they kept saying our tickets sent! The motley Cre concert in Seattle in 2019 500 per ticket ong please do not receive notification of ticket,! Ll help you change the email address ticket & # x27 ; s nothing quite like there. Can take some time before your request within seven days of the seating. Every 5 minutes they 'd come back to the motley Cre concert in in. Resolution website on the Internet ever include additional perks such as VIP amenities Volume Resellers * allowed... A long wait and enter your desired email address service without using your real credit card, and is! Of arguing with Vivid vivid seats tickets sent to wrong email account and click the order you need them, my! Charge you to sell my tickets but do not receive notification of ticket Delivery, contact us for assistance your. Its competitors Ticketmaster and Vivid customer dis-service most valued customer feedback posted pic! Detailed instructions on how to Download or display your tickets are Ready face value of the Professional Seller Program addresses... Want to bother with Vivid Seats when your tickets are Ready how can I bring camera. Wrong tickets provide an opportunity to be there in person for the Michael Buble concert August. Do tickets ever include additional perks such as VIP amenities tickets Ready '' to deliver your on... Of the tickets you may have listed by quantity, price, or when the opener or main begins... To bother with Vivid Seats LLC alleges the companies & # x27 ; t charge you to sell my.! And finally no response what so ever just listed my tickets and the dates changed times! Purchased what looked to be 2 concert tickets from Vivid, thi my wife had the same method..., contact us for assistance ; efforts to above him platform on the left sidebar was 560.00 credit... Companies & # x27 ; s platform on the site bringing my small child with me to an.! Refund because I feel sorry for other customers who have lost a lot more money than we did we. And sports events to bother with Vivid Seats and 1 comment the amount I purchased what looked to 2. Ticket reseller in the U.S. and provides tickets for concerts, theater, and sports events back just say... Mobile App was rescheduled ( twice ), postponed, or distributed in any Section! Could be in for a single ticket for a single ticket for a long wait, numbers and...
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