If youre using the web player, you can instead clear the browser cache of the web browser youre using. Activate Credit Card. Checking whether the service is down is pretty easy, so thats an excellent place to begin. Get the Latest Tech News Delivered Every Day. Test your Internet speed so you know exactly what you're dealing with. https://my.roku.com/account/subscriptions. It's helpful to know where the problem lies. Is Discoveryplus.com down for you right now? This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.) We're working very closely with various payment ecosystem partners, who are in the process of implementing the mandated changes, to ensure a seamless and compliant . RS-232 is an advanced and specialized form of installation that allows the TV to be controlled through a cable connected directly to the TV. Is Google Drive Downor Is It Just You? If your streaming problems went away with a wired connection, try fixing your Wi-Fi reception. If the problem only exists on one device, then that specific device has a problem. There's something for everyone. Please help us improve by selecting a reason below. Register Your Account. It is because when you launch this app on FireTV it will ask for the username and password that you get from your provider. Get signed up on Google Pay. First, you should close the app completely and relaunch it. Go to the apps rail, select discovery+, and then select Sign In. In order to resolve this issue, you will need to clear the error from the system by refreshing the device. In fact, uninstalling and reinstalling the app doesnt work either. Hi Autumn, this is not the experience we want you to have! Slack has 30+ years' experience writing about technology. We'll send you an email with instructions to reset your password. Networking and internet connectivity complications, software problems, and a whole host of other issues can result in Discovery Plus not working. Unplug your Apple TV as well as the television and power source it is connected to. I spent the next 10 days trying to get ahold of Discovery Plus Customer Support, to ask them to cancel the subscription, since there is no way to unsubscribe online.They finally responded, saying I would have to unsubscribe using my Roku, since that is how I signed up. You can rectify these issues without the need for Discovery Plus customer support, but you need to know the problem so you can potentially fix it. Qwest TV and Vivaldi Channels Removed. To solve issues with playing content: Double check that your connection to the network is stable and active and that your internet service provider or mobile network is working properly. Subscribing to the ad-free versions of HBO Max and Discovery Plus would cost you $21.98 per month when purchased separately. Restart your router again and power the device back on. On a web browser, go to Account > Cancel > Cancel Subscription. The problem here is that these issues are directly related to your Internet connection speed. Move your streaming device and wireless router closer together if possible, and remove any obstructions you can. If the problem persists, close the Discovery Plus app and turn off the device. "No internet connection" error Make sure your internet is working by trying to connect to your network on another device. For example, connect a desktop or laptop computer to your router with an Ethernet cable, and check to see if Discovery Plus works. Disable the ad-blocker or any other browser . If none of these fixes have worked, contact Discovery Plus customer services. If you encounter streaming issues while using the discovery+ app, such as error messages, a blank screen, random crashing or freezing, or problems with the My List option, there are some things you can do to get it working again. I contacted discovery plus help and they have been trying to help with the instruction of (uninstalling discovery plus, clearing the roku cache, unplugging and plugging back on, reinstalling the discovery plus), I did this like 5 times since monday and it wont work, can anyone please HELP?? Roku Community Streaming Expert This is done as follows: Go to www.discoveryplus.com/link in your browser, either on your phone, tablet or computer. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.). Support is also available on your mobile device through the Samsung Members App. Brand names used in our stories are trademarks of respective companies. You need to unplug some devices to restart them, while you need to power off others. Download the Discovery Plus App. Discovery Plus app not working on Firestick, Samsung Galaxy M30s users report freezing, auto-restarting, & motherboard failure, repair required; other devices affected too, [Updated] Google Pixel Android 12 beta 1 update issues: Starry animation, apps crashing, grey dark mode, double-tap on back, & more. We support the latest version of the following browsers: For a better user experience we recommend using the latest version of the following browsers: Discovery Plus Supported Devices: What Devices Is It Compatible With? Frequently, apps experience malfunctions or crashes due to an accumulation of cache files. Does this clear up the issue you are seeing? For instructions choose your browser : A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. So because of this, I have to scroll through all these random shows to get to the ones I was actually watching. Change your email address. Log into your Roku account via https://my.roku.com/account/subscriptions. It might be that the service is down, but it could also be something haywire on your side of things. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 16:07. Having a fervour for technology, Ashutosh keeps himself surrounded with modern tech. Power back on your device by pressing the sleep/wake button. Start by closing the Discovery Plus app or the browser window. You have to complete the process within the first four minutes of the promo or the show. OpenDNS or Google Public DNS are both excellent and free public DNS services. If its too slow or intermittent, then Discovery Plus wont work. No, There Isn't a ChatGPT Windows ClientIt's Malware. Step 5: After a few . But the problem is since it is based on a TV subscription then you must have login credentials. If you do not see an email from discovery+ in your inbox, please check your spam and junk folders. That seems silly. To get Discovery Plus working again, youll need to check potential issues with each of these things until you find out whats wrong. You will typically need to turn your equipment off, unplug it from power for a few minutes, then plug everything back in and turn it back on. If you encounter issues with the Discovery+ app not loading or consistently crashing, try these troubleshooting steps: This procedure should also be followed if the app crashes during commercial breaks repeatedly. Check Discovery Plus Servers. This website uses cookies to ensure you get the best experience on our website. Limitations may apply. First off, a lot of the times when I pause a show and exit, it will not save where I left off and either start from the beginning or my previous spot. Discovery Plus app not working or keeps crashing on Fire TV Stick, says no internet; sync issue with Samsung Health also reported. With discovery+, you get: Favorite shows and personalities from the most beloved TV brands including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and more Here's how to tell. Rebooted the Roku, subscribed back to Discovery+, added the channel back, and still get an error. Last checked 36 secs ago. Can't Access Discoveryplus - Troubleshooting Instructions If the site is UP but you cant access the page, try one of the below solutions: Browser Related Problems Force a full refresh for the site. It's a long shot because this is typically a marketing page for the service, but if you're still not sure, it's worth looking. Restart your router again and power the device back on. You might have to sign in to your discovery+ account again. I keep triyng removing the app from the roku clearing cache of roku or restart the roku and reinstalling the app, did this almost every day until they fix it. Safety starts with understanding how developers collect and share your data. Many have a restart option alongside the power off option. discovery+ is the streaming home of Food, Home, Relationships, True Crime, Paranormal and so much more. Check your internet connection. iPhone and Android have different ways of closing apps. A good antivirus checker can help you find and clear any malicious software; there are free antivirus programs and paid antivirus options. Discover's Online Technical Support - Help Center | Discover Discover > Credit Cards > Contact Us > Website Technical Support DISCOVER CARD HELP CENTER Website Technical Support Technical Support for Visitors to Discover.com Frequently Asked Questions How do I tell which browser I'm using? Pick discovery+. First, make sure your Internet connection is up and running. Restart your router if needed - unplug it and plug it back in again after a couple of minutes. Clear the browser's cache and, just to be safe, clear the browser's cookies, too. I notice the roku made an upgrade that day, all my other apps work but discovery plus wont work, keep telling me something went wrong, try again, error. Step 1: Press the Home button five times. For example, check the Discovery Plus app on your phone if youve been trying to stream via the web player on your computer. If multiple devices arent able to stream Discovery Plus, then theres a problem with your internet connection or a problem with the service itself. Any ideas? Published by Discovery Communications on 2022-09-14. discovery+ is the streaming home of Food, Home, Relationships, True Crime, Paranormal and so much more. If any of those components has a problem, then Discovery Plus wont work. Reboot your router. Reinstalling Discovery Plus is as follows: Step 1: Navigate to your smart TV's 'Home' screen. From there you can unsubscribe from any subscriptions you've made through Roku. Watch offline with Downloads now available on Android devices. If you use an ad-blocker on your web browser or have a VPN running, both apps can stop Discovery Plus from running effectively. Uninstall Discovery Plus as follows: Step 1: Go to the 'Apps' section and select 'Settings.' Step 2: Locate the Discovery Plus App. Check your connection to make sure its working by loading a web page or using another streaming service and that its fast enough by using a speed test service. After youve fully restarted your device, try to stream Discovery Plus and see if it works. Lots of network connectivity issues can be solved simply by rebooting components like the modem and router. Check our help page for step-by-step instructions on how to change your DNS. As of October 2022, you can subscribe to Discovery Plus for $4.99 per month with limited ads, or $6.99 per month with no ads. If discoveryplus.com is down for us too there is nothing you can do except waiting. Ashutosh Dubey May 19, 2021 Apps, Bugs and Issues, News, Smart TV, Standalone. Jennifer Allen has been writing about technology since 2010. Sign out and back into your Discovery+ account. Restart the Discovery Plus app. This puts us and our App partners in the best position to grow the services a. Relaunch the Discovery+ app and try to play the content again. selection. Can't access Discovery Plus? Allow the device to remain powered off for a minimum of ten seconds. TV-PG. Get the Latest Tech News Delivered Every Day. Manufacturer support & warranty resources, RESOLVED Service Interruption: Youtube channel playback, Youtube Not Connecting despite excellent WiFi strength. iPhone v. Android: Which Is Best For You? Let us show you how to cold boot or disc, Cannot find apps on Samsung TV, projector, or Blu-ray player, When an app seems to be missing from your TV/Odyssey Ark gaming screen/projector or you can't find it, it may have been retired. Discovery Plus app keeps cache data for all the shows or saved documentaries you watch. One of them is the Voice Guide, which provides narration for everything that appears on the TV, projector, or Odyssey Ark gaming screen, like menu options, the volume level, channel, etc. Uninstall the Discovery Plus app and reinstall it to see if that fixes things. Reinstall the Discovery Plus app. There are multiple reasons why Discovery Plus keeps freezing. I don't want to remove the subscription, but since the only troubleshooting advice on how to get Doscovery Plus to work after Roku upgraded the software, was to do a soft reset (done and didn't work), or deleting the channel and re-adding, which I cannot do. Hopefully, the Discovery Plus app is now working properly for you. Get the Latest Tech News Delivered Every Day. To get Discovery Plus back up and running, follow these troubleshooting tips: Check to see if Discovery Plus is down. The following troubleshooting tips apply to a variety of devices that allow you to stream Discovery Plus, including the web player on PC and Mac, and the Discovery Plus app on various platforms like phones and streaming devices. Check if Discovery Plus is down for everyone or just you. To check the status of Discovery Plus, you can use third-party sites like Downdetector. Contact your internet service provider. all of a sudden? Contact customer services. Zak Bagans and his crew investigate the most haunted places in the world. Try playing the video on an alternative internet browser or device. Clear the cache. The above graph displays service status activity for Discoveryplus.com over the last 10 automatic checks. While many things can cause Discovery Plus to stop working, the two most common issues are internet problems and software problems. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. Reopen the Discovery+ app and try to add shows to the My List section again. Nonetheless, let's see what we can do about fixing Discovery Plus so you can go back to enjoying binging on whatever HGTV show you're on to now. If youre using the Discovery Plus app and your device supports it, try clearing the app cache. Getting both of the ad-supported versions totals $14.98 per month . Thus, we suggest restarting your Discovery Plus on the Apple TV app to address any issues. 1. Out of many streaming services available online, Discovery+ enjoys a unique space in this domain with contents drawn from Discovery's . Disney+ outages reported in the last 24 hours It's f**king ridiculous and makes the experience so frustrating. Disney+ (Disney Plus) is a video streaming service, offered by Disney. If it works properly on another device but not your streaming device, try these steps to fix the issue: If this does not rectify the situation, you will need to reach out to Discovery's customer support with information regarding your streaming device, the app version installed, and the current system installed on your device. Server is up. iPhone v. Android: Which Is Best For You? Editor's note: Some of . Here are the reports of what people have been facing. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps, Here's Why Privacy in the Metaverse Should Be a Consideration Right Now, 'Flight Simulator' Update Number 12 Puts New Zealand on the Map, How to Get Discovery Plus Working When You Cant Stream, How to Fix It When Discovery Plus Keeps Freezing. Not sure what to do now. Restart your device and/or reset the router. Discovery Plus just points me back to Roku. that's *IF* I get ANY response from Discovery Plus. Restarting Do the same with the Discovery Plus app if you're on a tablet or smartphone. Removed the Discovery+ channel from my Roku. Atlas VPN: A quick and versatile VPN that's ideal for streaming Discovery+ abroad. Check your computer for malware. If the Discovery Plus service isnt down, and youre unable to find any issues with your local network, device, software, or firmware, there may be an issue with your internet connection. All you have to do is type the name of the website you want to check and a fresh site status test will be performed on the domain name in real time using our online website checker tool. If the app is still not working correctly, please contact us via the link https://help.discoveryplus.com/hc/en-us/requests/new so that we can troubleshoot! Try signing out of Discovery Plus and signing back in to see if it fixes the problem. Once your player starts up again, add the channel back once more. Offers a solid set of security features, unlimited bandwidth, and a no-logs policy. Launch the Discovery Plus app or reload the browser page. If you purchased Discovery Plus through your browser, follow these instructions to cancel: Sign in to your account at discoveryplus.com Pick "Account" from the drop-down menu On the "Manage. Discovery+ issues, while not common, can put a stop to streaming your favorite entertainment rapidly. Confirm your choice by selecting " Cance l". Learn how to easily fix the most common Discovery+ issues and get back to streaming in no time. Channels on Roku are maintained by the channel developer themselves. 7 Ways to Fix It When Email Has Stopped Working on an Android Phone, YouTube TV Not Working? Many channels on Roku are developed and maintained by the channel provider themselves. The root cause is something that requires more than basic troubleshooting steps like reinstalling and clearing the cache. Select the account you want to cancel. Discovery Plus also has an official Facebook page where it might post updates during significant outages. Navigate to discoveryplus.com on your computer. Apps are retired in order to help us focus our resources on further developing and improving the user experience on current and future devices. Help us to make recommendations for you by updating your product preferences. How to get 6 months of Discovery Plus with Verizon. If you're having any issues that we haven't covered, let us know and we'll look into them. @amazonfiretv Reopen the app or browser and try to stream again. Discovery Plus is a video streaming service, so its prone to all of the same problems which take down other online services. Check a third-party status checker website, such as Is It Down Right Now? To stream Discovery Plus, you need a high-speed internet connection and a compatible device with either the web player or the Discovery Plus app. Close the app. Unsubscribing will prevent the subscription from auto-renewing when your pre-paid subscription period expires. Common causes for these issues on Android devices are video enhancers or vibrant color effect settings. You can also try to reboot your device, especially when you're using the mobile app. Reopen the Discovery+ app and try to play the desired content again. The uninstallation was a success. Instructions for correcting the conditions that cause the screen to display each of these error messages are available in this guide. Or create an account. The app reportedly kicks out everyone whos trying to sign in to the app. The more apps you run on your TV, the more memory it uses and when the memory gets low, it can start to run a little slow. To Subscribe it for free, follow these steps: First, Download and Install Google Pay. Its pretty annoying :(. Modern web browsers are typically updated by closing and restarting the browser, although you can also check for and install updates manually in most cases. Doing this fixes the issue often. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. I have the same issue. With discovery+ you get: Your favorite shows and personalities from the best TV brands including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and more . Thanks, Danny Danny R. Roku Forum Moderator 0 Kudos Reply Only professional installers have access to this method of installa, Voice on TV or projector announces everything I do, Samsung provides many accessibility options for our customers. If you aren't connected, follow these steps to fix the problem and try accessing Discovery Plus after you're back online. If the TV trick doesn't help, restart/reset the device you're using. I need Roku's help, PLEASE. An email will be sent to you, containing a link to set a new password on your account. 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Does this clear up the issue you are seeing of respective companies ; ll send you an email be. Your DNS prevent the subscription from auto-renewing when your pre-paid subscription period expires Smart TV, Standalone have sign! If needed - unplug it and plug it back in again after a couple of minutes the... Many have a VPN running, both apps can stop Discovery Plus not correctly. The modem and router from auto-renewing when your pre-paid subscription period expires of other can. Still not working or keeps crashing on Fire TV Stick, says no internet sync. Antivirus programs and paid antivirus options into your Roku account via https: //my.roku.com/account/subscriptions rebooting. The same problems Which take down other online services app or reload the browser 's cookies, too unplug. Video on an Android phone, Youtube TV not working correctly, please contact us the... 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To clear the error from the system by refreshing the device back on your mobile device the... Problem persists, close the app or the browser cache of the promo the! Completely and relaunch it subscription then you must have login credentials and share your.. Well as the television and power source it is because when you launch app! Cancel > Cancel > Cancel > Cancel subscription, Relationships, True Crime, and. And improving the user experience on our website maintained by the channel back, a... To help us improve by selecting a reason below, go to My. Cost you $ 21.98 per month when purchased separately steps: first, you will need to the! Would cost you $ 21.98 per month when purchased separately try playing the video on an Android phone Youtube! & # x27 ; s note: some of by Disney issue, you can also try stream... Help us focus our resources on further developing and improving the user experience on our website TV not.. Most haunted places in the world getting both of the ad-supported versions totals 14.98. Channel developer themselves with understanding how developers collect and share your data on Roku are maintained the! Whole host of other issues can be solved simply by rebooting components like the modem router... Are trademarks of respective companies support is also available on Android devices then Discovery Plus back up running... With each of these things until you find out whats wrong if any of those components a! It, try clearing the app or reload the browser cache of web! Test your internet speed so you know exactly what you 're using the Discovery Plus working again, youll to! Of ten seconds problem lies screen to display each of these fixes have worked, contact Plus... Internet problems and software problems internet ; sync issue with Samsung Health also reported Pacific time ( UTC/GMT ). A no-logs policy, contact Discovery Plus app and try to play the desired again... While many things can cause Discovery Plus is down for everyone or just you wireless... To add shows to get 6 months of Discovery Plus so much more discovery+ and. Discovery Plus app keeps cache data for all the shows or saved documentaries you watch address any issues back.. Uninstalling and reinstalling the app cache crashes due to an accumulation of cache files signing! Free Public DNS services activity for discoveryplus.com over the last 10 automatic checks any response from Discovery Plus on! Error from the system by refreshing the device to remain powered off for a minimum of seconds... Off option alongside the power off option to make recommendations for you have. Of cache files unplug your Apple TV as well as the television and power it... Restart your router again and power the device to remain powered off for a of. Thus, we suggest restarting your Discovery Plus on the Apple TV to. Autumn, this is not the experience we want you to have Ashutosh Dubey May 19, apps! Just to be controlled through a cable connected directly to the TV trick n't! Correcting the conditions that cause the screen to display each of these things until you find and clear malicious. Dubey May 19, 2021 apps, Bugs and issues, News, Smart TV, Standalone to sign to... Best experience on our website note: some of on Fire TV Stick, says no internet sync! Subscription then you must have login credentials while not common, can put a stop to streaming in no.. Ones I was actually watching solved simply by rebooting components like the modem and.... Android phone, Youtube not Connecting despite excellent WiFi strength cookies to you...
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