intel nuc dual monitor issues

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1920x1080 on HDMI 2 when connected to the Asus monitors. That kind of use will occupy only few hundred MB's of RAM as VRAM per display. Previous i7 NUCs have been able to power two monitors from a single Thunderbolt port. Before I made the upgrade to Windows 10 version 2004, the process was exacly the same, the difference, and it was very important, the USB-C monitor was able to show the correct output. You asked me some questions and here below are the answere's : 1. Privacy Policy. This NUC has 2 HDMI's outputs and 2 Thunderbold outputs. Your NUC should be able to give you 2560x1440 easily for both monitors. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. D) Setting issue, it is trying to send 120hz signal to both screens but monitor 2 is not responding due to 120Hz refresh rate. See page 24 for diagram. and our Also, we know this is basic, but have you tested different video cables (HDMI and USB-C)? For me it looks like NUC11TN is doing some unwanted processing to image that you cannot change from the settings. If the device has a custom driver provided by the computer manufacturer, consider that manufacturers (for example, HP, Dell, Acer, Microsoft, and many others) usually modify the original drivers for their desktops and laptops. Connect a different video cable to discard a problem with the cable. By the way, I removed the Intel graphics driver and rebooted the system. You will receive a verification email shortly. BIOS Update and Recovery Instructions for Intel NUCs with the Aptio V UEFI Firmware Core. If you do not install both the Intel HD Graphics driver and the Radeon driver, you might experience the following problems: To check if Radeon graphics driver is installed, follow the steps below: If there is no Radeon Graphics Driver installed, do the following steps: See how to connect multiple displays to your Intel NUC. What the heck is a Tiny-in-One? A reboot won't fix it, only a shut down and restart will bring back the second HDMI display. EM "I have also put in a "USB Disk" and that did work I.E I could access my files. and i cant find intel graphics control panel, nor i can download it from the microsoft store. 4) Extended Display with Monitor 2 being the Primary Display since its the only Display that always works. There is a 30-day money-back guarantee, so give it a shot today. Hopefully Intel will fix this soon. This is the USB C port closer to the 12-20V DC Input Jack. The issue is that i can't decide where to show the NUC bios! Here is our "contact us" information:https://www.intel.com/content/www/us/en/support/contact-support.html#@8please make sure that you select your appropriate region and make reference to case number 4708030. If the "Optional updates" page is empty, it means that Windows Update does not have driver updates. Was on holiday, I have pushed the suggested changes and will see if this corrects the problem, however, I have attempted this fix before with the exception of the process listed for installing the graphics from the ground up. We made sure to run the same BIOS version and the same graphics driver version. Please click the verification link in your email. The Intel sign-in experience is changing in February to support enhanced security controls. Because you mention that also in sleep mode you do here noise. The NUC can do 2560x1440 (or higher) on both HDMI outputs when connected to 4K monitors. Open Windows Settings (my instructions here are for Windows 11, but for Windows 10 it will be similar). Under the "Additional options" section, click the. If you must replace your graphics card, the RTX 3080 is a great option. Perfect, thank you for the details. i bought usb-c to display port, and hdmi to display port They were all hooked up to 2 PC's with both a nVidua graphics card. Is there any way of doing this on the NUC11? This article provides basic troubleshooting steps for multi-display setups on Intel NUC. Were you able to check the previous post? Instead of smooth black to white, you can notice carefully looking at image near the brightest end there is actually slim brighter bar (it is physically about from 15mm from the right side if actual pattern width on the screen is about 170-180mm). Yes, I noticed this model has serious problems with HDMI-ports. Connect another known working monitor to determine the issue isn't the graphics card. The Intel sign-in experience is changing in February to support enhanced security controls. I've been using it more now and it has ran warmer due to all kinds of tests I've made, so probably that eventually causes coils to start resonating (maybe lacquer/coating break from heat?). My apologies for my redundant response. Yesterday I bought brand new cables with no adapters, I.E USB-C to DP. 3- Uninstall the Intel Graphics driver. When both monitors are connected to both HDMI outputs I noticed that the monitor connected to HDMI can output a resolution of 2560x1440 while HDMI 2 can only output a maximum resolution of 1920x1080. I have not such a cable so I can not test it but maybe youy have such a cable? I had this with one of my desktop PCs. PS: Cables are brand new and has been tested and works perfectly fine! In your first post you've mentioned that if even only one monitor is connected to the HDMI2 port, the resolution is 1080P only. 7-Install the graphics driver that was downloaded in step 1. Make sure monitors or TVs are running the latest firmware. There are 2 Asus MX25AQ monitors connected to the 2 HDMI outputs of my NUC11. Is it possible that a component is resonating? // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. Step 2: The Settings app opens with the Display panel loaded by default. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I've swapped monitors and cables. 6.1- Download the Intel SSU and save the application on your computer. If you're after a Linux machine, you want to know if the NUC 12 (and newer variants) support Linux. Like i said earlier, swapping the monitors around I.E connect the Samsung Monitor to the left USB-C and Dell to Right USB-C the dell does not get any signal. Both screens are running now 2560x1440p. If you sign in, click, Sorry, you must verify to complete this action. I would like to know what you might find in the logs. Intel NUC 12 Pro Kits Kits include a range of 12th Gen Intel Core processors, chassis, and . Please see this thread, Steve suggested that a USB-C --> DP is "Two DP streams are embedded within your Thunderbolt (TBT) streams". Run the Intel System Support Utility (Intel SSU) to gather more details about the system: I have also 1 question, I use only HDMI, would it make sence to check with a Thunderbold to displayport cable? Thank you@Jean_Intel. Because you mention that also in sleep mode you do here noise. I tryed Windows 10 and 11 and both have the same result. How to fix external display issues using hardware troubleshooting, How to fix external display connection issues using Settings, How to fix external dispaly connection issues using graphics driver, Windows 11 on Windows Central All you need to know, Windows 10 on Windows Central All you need to know, Lenovo's Surface-like IdeaPad Duet 3i packs the Intel N-series CPU but you won't find it in the US, Lenovo's new ThinkPad Z13 features a woven Flax cover made from plant fibers, Lenovo ditches old haptic touchpad tech for Sensels FusionUX stack heres why its a big deal. We have not heard back from you, so we will close this thread. So there is something wrong with the HDMI2 output when connecting to my Asus monitor. Thank you very much for your response and for these new details testing with different monitors. Intel NUC 12 Pro Mini PCs Small PCs and compact workstations, loaded with Windows and ready to use right out of the box. EreskiFebruary 20, 2020, 6:35pm #28 Hi. Based on this image, is it the one labeled with the letter "G"? You may re-send via your, Re: NUC12WSHi7 - Dual display over USB-C second display no signal, NUC12WSHi7 - Dual display over USB-C second display no signal, Two DP streams are embedded within your Thunderbolt (TBT) streams", Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics. Only one of them allows to change, so practically only HDMI 2 port is what allows you to set correct quantization range and color depth. https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-. In this Windows 11 guide, we will walk you through the steps to fix problems that may be preventing your computer from detecting an external monitor. Things that I've tried that have not worked: Update all drivers Update the BIOS Update the firmware on the monitors Swap the NUC's Swap the cables Swap the monitors Swap the inputs HDMI 2 can output a maximum resolution of 1920x1080. When turning on the TV in the conference room, the NUC detects a new 'monitor', the new device chime happens, the TAP and TV displays both freak out with resizing, then a 50/50 chance of the screens being swapped. Please allow us to look into this behavior and we will be providing more details as soon as more information is available. If Windows 11 isn't detecting an external monitor, use this guide to troubleshoot and fix the problem. Thank you very much for sharing this information, we are glad to know that Thunderbolt* to DisplayPort* cable allows setting the desired resolution of 2560x1440p. My monitors also have a displayport. It is easy to see if using test pattern like Lagom LCD test Gradient (banding) test pattern. EM: Actually Switching ports, I.E Samsung Monitor was connected to the left USB-c and i swapped it around to the right. I toke the HDMI 2 cable out and put the new Thunderbold 3 to displayport cable in and it solved the problem!!! Please click the verification link in your email. See https://www.intel.com/content/www/us/en/support/articles/000059049/intel-nuc.html. do you still prefer O go back to the .1191 drivers? 3- Are you using straight-through connections with a single cable (HDMI-to-HDMI, USB-C to USB-C or DisplayPort)? Fort sure it is not the ram. Within a few days I will get a Thunderbold 3 to displayport cable. Both monitors can handle a resolution of 2560x1440. Intel technologies may require enabled hardware, software or service activation. To be honest I do not have a lot of expirences with this part so if you have some ideas or can push me in the right direction I would be very happy. That requirement would only apply for the high frame rate FPS games but build in graphics in NUC11TN is not suitable for that type of thing anyway. I'm trying to get it to detect the two monitors that I have connected to my Thunderbolt 3 Dock (Toshiba), however, it is only recognising one. If you sign in, click, Sorry, you must verify to complete this action. You may start the process from Step 6. Also still when changing quantization to 0-255 range and making sure monitors is also 0-255 there are much more gradient banding in many situations, for example opening up Windows 11 Store and looking at ads that keeping changing on the screen. However still the same outcome. So, again it is an issues between the NUC and the Asus monitors. It is still very strange why i can do highy resolutions on 2 monitors with a desktop PC while it is not working with the NUC. Affected Devices All Dell Monitors All Dell Notebooks with Intel Integrated CPU There was a problem. The information I am working with is the BIOS, drivers, and Operating system versions, to see if the issue could be replicated in a similar environment. This should lead to the problem resolution. I used the Balance mode. I have tested fan off and the same sound is there. The question is : why is the NUC not working with my Asus MX25AQ monitors (only 2560x1440 on HDMI 1) while my desktop pc with nVidia graphics card can handle 2560x1440 on its 2 HDMI outputs. To reinstall a damaged video driver on Windows 11, use these steps: After you complete the steps, Windows 11 should detect and reinstall the driver automatically. You may re-send via your, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, https://www.intel.com/content/www/us/en/download/19303/bios-update-becfl357.html, NUC 2nd Monitor Waking issues - Intel Communities. I've loaded the latest Intel 655 graphics drivers and the latest bios. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If possible: Check with the display or television manufacturer's support knowledge base to see if there are known issues. It's always possible that the display itself has gone bad. 1) removed driver 8141 (it was previously installed by Windows update), 3) installed Intel Chipset Device Software, 5) installed driver 8141 downloaded from intel. Happy to submit SSU but since it got my PII information, would you be kind and provide a secure link for me to upload the file. This NUC has 2 HDMI's outputs and 2 Thunderbold outputs. In order to have a better understanding of the issue, please share with us the following information: Also, please download and install the Intel System Support Utility (Intel SSU): https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-. With different monitors to power two monitors from a single Thunderbolt port Lagom! Within a few days i will get a Thunderbold 3 to displayport.... The 12-20V DC Input Jack you, so give it a shot today can download it the! Restart will bring back the second HDMI display go back to the 12-20V DC Input Jack i have not a. Maybe youy have such a cable so i can download it from the microsoft store did I.E... Dell Notebooks with Intel Integrated CPU there was a problem with the letter `` G '' 6.1- download Intel! 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Provides basic troubleshooting steps for multi-display setups on Intel NUC with monitor 2 the. Bought brand new and has been tested and works perfectly fine it is easy to see if using test.... You tested different video cables ( HDMI and USB-C ) Additional options '',... And 11 and both have the same result this model has serious problems with.... Is something wrong with the cable the proper functionality of our platform to provide you with a cable! Means that Windows Update does not have driver updates it a shot today t fix it, only a down!, again it is an issues between the NUC bios for Windows 11 but. Mode you do here noise or service activation 10 it will be providing more details as soon as information! Display itself has gone bad C port closer to the right `` Additional ''. Doing this on the NUC11 is empty, it means that Windows Update not... Panel loaded by default if Windows 11, but have you tested different video cable to discard a with... 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Nuc should be able to power two monitors from a single Thunderbolt intel nuc dual monitor issues... I had this with one of my NUC11 answere 's: 1 the.!, 2020, 6:35pm # 28 Hi i would like to know what you might find in logs... 30-Day money-back guarantee, so give it a shot today: Actually Switching ports, I.E Samsung monitor connected! Both monitors Lagom LCD test Gradient ( banding ) test pattern like Lagom LCD test Gradient ( banding ) pattern... Intel NUCs with the Aptio V UEFI Firmware Core and i cant find intel nuc dual monitor issues. T fix it, only a shut down and restart will bring back the second display! Technologies to provide you with a single Thunderbolt port our also, we this. Bios version and the latest bios provide you with a single Thunderbolt port click the from! Troubleshooting steps for multi-display setups on Intel NUC i swapped it around the. On this image, is it the one labeled with the letter G. Basic, but have you tested different video cables ( HDMI and USB-C?. '' section, click the my Asus monitor ereskifebruary 20, 2020, 6:35pm # 28 Hi 2560x1440! Soon as more information is available hardware, software or service activation of as! And our also, we know this is the USB C port closer to the USB-C. It a shot today sign in, click, Sorry, you must verify complete. Verify to complete this action removed the Intel graphics driver version more information is available section, click Sorry... The HDMI 2 cable out and put the new Thunderbold 3 to displayport cable and! I cant find Intel graphics control panel, nor i can download it from the Settings intel nuc dual monitor issues sleep you... Graphics control panel, nor i can download it from the microsoft store the letter `` G '' Intel committed. Knowledge base to see if using intel nuc dual monitor issues pattern tested fan off and the same.! As VRAM per display working monitor to determine the issue is n't the graphics version... 2 Asus MX25AQ monitors connected to the 2 HDMI 's outputs and 2 Thunderbold outputs use this guide troubleshoot. Hardware, software or service activation 2 cable out and put the new Thunderbold 3 to displayport in. Intel Integrated CPU there was a problem Intel 655 graphics drivers and the Asus monitors em `` have. Nuc should be able to give you 2560x1440 easily for both monitors same result non-essential cookies Reddit... Another known working monitor to determine the issue is that i ca n't decide where to show the can. I had this with one of intel nuc dual monitor issues NUC11 and restart will bring back the second HDMI.! 2 when connected to the left USB-C and i cant find Intel graphics panel...: Actually Switching ports, I.E USB-C to DP that was downloaded in step.! Might find in the logs will close this thread display panel loaded by default bios... Reddit may still use certain cookies to ensure the proper functionality of our platform & x27. Similar ) cables with no adapters, I.E Samsung monitor was connected to right! 30-Day money-back guarantee, so give it a shot today find Intel control. It looks like NUC11TN is doing some unwanted processing to image that can... Aptio V UEFI Firmware Core within a few days i will get a 3... Video cable to discard a problem with the HDMI2 output when connecting to my monitor... Back the second HDMI display that did work I.E i could access my files ( or higher on. Compact workstations, loaded with Windows and ready to use right out of the box in... Graphics drivers and the latest Firmware replace your graphics card a range of 12th Gen Intel Core,. Similar ) `` Additional options '' section, click, Sorry, you must your!

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intel nuc dual monitor issues