The following applies to any use of vMotion with UC apps: UCM, IMP and CUC have caveated support (see You can run a 3rd-party RAID calculator to double-check if 6x300GB in a single RAID5 will accommodate. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. you want to upgrade from 5.0 to 5.0 U3. See also VMware Data Recovery and Copy Virtual Machine. The Cisco online documentation states that if the server is on the VMware Hardware Compatibility List (HCL) and the server meets the minimum CPU requirements, then I should be good to go. in VM Placement. If you require any of these features, see VMware.com for editions comparison. 9.1 and higher will support these two-vdisk options: 2x80GB and 1x80GB+1x110GB (where auto-grow COP was used on second vdisk). HCL, latencies, application VM capacity and performance needs). 9.0 and later Cisco Collaboration applications do not require their own dedicated vCenter. Not supported. Not supported. Minimum required memory is 30GB. This "customer convenience" feature provides easy migration of a live system from one SAN to another SAN. In the context of when will Cisco TAC engage, "support" is demarcated to: Products purchased from Cisco Cisco-provided applications, Cisco-provided VMware software (as OEM), Cisco-provided hardware. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Cisco Collaboration applications do not support VMware vSphere, Ordering Guides for Cisco Business Edition 6000 12.5+ and Cisco Business Edition 7000 12.5+ at, Cisco Business Edition 6000 12.5+ Installation Guides at, Cisco Business Edition 7000 12.5+ Installation Guides at. Prior to ESXi 5.1, VM must be installed on shared storage (SAN) and source and destination physical servers must be connected to same SAN. UCM 12.5 and higher provides options to use either open-vmtools or VMware-native VMware Tools. Note: ESXi 6.0 only supports VMFS5. Not supported. Note that Cisco Unified Communications applications upgrades, patches and updates can not be delivered through VMware Update Manager. Calling & Messaging Wayne, Cisco has a VCS to CUCM migration going on where you can get all the necessary TelePresence and user licenses for $0 dollar, and only have to purchase the support contracts for said licenses. if you have more than 10,000 users in Cisco Unified Communications Manager, you must use the 5,000 user OVA template at a minimum, even if you plan to license less than 5,000 users of IM and Presence. CUCM Class of Service. Virtual Machine Version (vmv) For latency/performance, rule of thumb would be 10 disks (1 HDD per physical CPU cores), but BE6000 testing has shown 6 will be enough for typical app/VM mixes at this capacity point. Verify that the co-residency policy of all Cisco apps allows co-residency with 3rd-party-workloads. If your deployment is not experiencing any issues, you are not required to change to 2 vCPU and may remain on 1 vCPU. The following links can be used to determine if an individual Maintenance Release or patch "can" or "should" be deployed: Step 1 Edit the VM settings by clicking on the Options tab, and select VMware tools. Cisco Secure Firewall Management Center Virtual - BYOL Version 7.3.0-69 Sold by Cisco Systems, Inc. 7 AWS reviews 4 external reviews Centralize and simplify your firewall administration and intrusion prevention. Plan to have 2+ hardware nodes for redundancy. See vMotion for what is supported. Rack mounting / cable management hardware may be selected. For latency/performance, rule of thumb would be 14 disks (1 HDD per physical CPU cores). For deployments using local networking and DAS storage (such as UC on UCS C-Series TRCs with HDD DAS and 1GbE NICs), a QoS-capable softswitch is recommended but not mandatory. See vMotion for what is supported.Long Distance vMotion is a joint Cisco and VMware validated architecture for using the vMotion feature across data centers. VMsafe Applications' "small" capacity points and VM configurations are supported by Business Edition 6000M (M5) appliances, following Supported Solution Capacities appendix in the Installation Guide for Cisco Business Edition 6000H/M (M5), Release 12.5. If what you are looking for isn't listed, search Cisco.com Support or post in the Cisco Community. Support means isolation of symptoms to application-internal or something external such as (non-exhaustive) the hypervisor, physical hardware, the network, the phone/endpoint, etc. For geographic redundancy, either meet "HyperFlex stretched cluster" requirements for a single 6-node HyperFlex cluster or build a separate 3-node HyperFlex cluster per site. So we will align with BE7000H (M5) and instead spec 192 GB. Contact Cisco licensing operations/support if need PDF of license docs with license key, then see Business Edition 6000 or 7000 Installation Guide. Hardware components, models and product IDs may have changed since the time of this writing. May only be done during a maintenance window with UC VMs shut down. This will occur automatically. NOTE: support varies by app and version. Disable LRO if on ESX 4.1 and app version < 8.6. vCenter Statistics Level 4 logging is mandatory so that Cisco TAC is able to provide effective support. For UC apps, an easier suggested alternative is to just perform manual VM shutdown and migration to the new SAN. CUCM sending CDR/CMR to the external billing server does not incur any additional IOPS. 3rd-Party VM-based Backup Tools The Cisco Unified Communications IM&P server uses the same virtualization approach that is used by CUCM or Cisco Unity Connection. To date, Cisco has not discovered any issues with Collaboration apps due to a newer vmv version. All apps and ESXi will boot from this volume. All hardware/software for collaboration must be redundant. click to download OVA file, Supported Hardware (Latest) See best practices for Multiple Physical NICs and vNICs. Note: If the tools do need to be updated, the VM may go through an additional boot cycle to update the tools. See vMotion for what is supported.Long Distance vMotion is a joint Cisco and VMware validated architecture for using the vMotion feature across data centers. Used to preserve the state of a VM without copying or creating additional VMs, effectively as a backup/restore or reversion technique. It is very important that the VMware tools version running in the UC application be in sync with the version of ESXi being used. Not supported. For convenience this will be called the "app's ESXi version". 1, 2 or 3 UC apps continue to use existing methods of software installation and upgrade. This yields the following applications and application sizing: If this design needed to handle two-site geographic redundancy, it could do so with additional VMs, higher required infrastructure footprint and imposition of "clustering over WAN" network requirements. However, using this feature to patch and update the guest OS is only supported by some applications and some versions, this is what is shown on this page when referring to VUM support. Each HyperFlex node will require a HyperFlex Data Platform (HXDP) storage controller VM of 8vcpu, in addition to the application VMs. If VSA is desired to be used as shared storage for a virtualized Cisco Collaboration deployment, it must meet the storage requirements for UC on UCS Specs-based or 3rd-party Server Specs-based (e.g. Many other possible supported hardware configurations exist. 6K max BHCC per VM For networking, a 10GE of faster topology must be selected to ensure enough capacity for application vnic traffic and HXDP storage traffic (from application vdisks). For multi-site scenarios, this may instead require "exporting" the VM. Copying a Virtual Machine (VM) copies both the virtual server configuration and the workload (UC OS and application) running on that virtual server to a file on networked shared storage. This feature automatically restarts a Virtual Machine (VM) on the same physical server or a different physical server. VMware Consolidated Backup (VCB) Requires SAN storage. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Applications are sized with redundant VMs. NOTE: support varies by app and version. Minimum required memory is 102GB. The "storage system" is defined as all hardware and software end-to-end required for the UCM virtual machine's vdisk to be available to the application. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Not supported. However, if Storage vMotion must be used, it is only under the following conditions: From a technical perspective, CUCM 8.6 or higher is allowed on these platforms, but customers must verify that the desired CUCM version meets certification requirements (JITC, etc.). Destination physical server must not end up with over-subscribed hardware after the migration. IOPS and Storage System Performance Requirements. One HDD per physical CPU core, with 4-8 disks per RAID6 array (more disks per volume are discouraged due to slowed write times vs. many Cisco Collaboration applications are write-intensive). CDR/CMR via CDR Analysis and Reporting (CAR). Additionally, the UC applications and operating systems cannot set the Layer 2 COS markings. Using this feature to patch and update VMware vSphere hosts is supported. High endurance models recommended as many Cisco Collaboration applications are write-intensive. Note that Cisco Unified Communications applications upgrades, patches and updates can not be delivered through VMware Update Manager. Method P2V tools are not supported. Requires SAN storage. See the Business Edition 6000/7000 documentation for more details. For Business Edition 6000 example, assume Expressway-E VMs run on the appliance, with VLANs used to isolate from intranet. in a maintenance window, not in production, not processing live traffic. Do not expect equivalence. 2 Could have considered all BE7000M, but this would not have met minimal server count requirement. If uploading a VM copy as a "whole system restore", clustered UC applications such as CUCM will probably require their replication to be manually "fixed" via a CLI command. A Cisco HyperFlex Data Platform Edge Edition 1 Yr Subscription is required for each node in the cluster. If ESXi 6.5, all applications support VMFS5 but only some support VMFS6 (check each application's virtualization page for details). In the context of application infrastructure requirements, "support" means these requirements represent where Cisco has high confidence applications will be stable, performant and fully functional at advertised capacities (and if they are not, that issues will be successfully isolated and resolved within service level agreements). Performance is dependent on many factors including deployment specifics, so vCPU/vRAM increases may or may not improve performance. Updates are performed automatically. This example will use a minimum build of 3x SAS 1.2 TB. See VMware vCenter Converter for what is supported. In this one, Jim shows. click to download OVA file for this version, click to download OVA file for this version, https://www.cisco.com/c/en/us/support/unified-communications/unified-presence/products-installation-and-configuration-guides-list.html, To help you choose the correct IMP VM configuration, see 'IM and Presence Service Deployment Sizing' in 'Configuration and Admin' at. Assume campus network already exists (Catalyst and ISR based, with PSTN, WAN and Internet connections) and passes VOIP readiness assessment. Not supported. VMware Cloud on Dell EMC VxRail, Amazon AWS Outposts, Microsoft Azure Stack, GKE On-prem and others are not supported). VMware vMotion the recommendations below only apply to single cluster deployments. Not supported for other applications. Requirements on this page only apply to these software release combinations: Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. The 1,000 user VM configurations generates about 60 IOPS during steady-state. NOTE: support varies by app and version. Do NOT call VMware technical support for these licenses (you will be redirected to Cisco technical support). Support for adding virtual hardware resources (similar to moving from a less powerful server to a more powerful server, such as MCS 7825 -> MCS 7845) depends on which resource, and which UC product: Adding vCPU is supported for all apps except Unity Connection, but requires VM to be shutdown first. VSA is not really a "feature" but rather a storage product from VMware. If the UC app is listed as "Partial" support, then support is "maintenance mode only" as described below: Plan for single RAID5 volume. A supported model range includes all CPU models that meet application rules for supported vendors, architectures and base frequency. Cisco Systems. Testing has shown there is a slight risk of calls in progress being impacted for a few seconds as the migration occurs, with worst case result of the affected calls being dropped. Cisco Collaboration apps do not otherwise prescribe or proscribe network elements or links beyond their "min spec" for capacity/traffic planning and QoS. This allows VMs to be copied, then subsequently modified or shut down. License Comparison - Install Base 7.x of UC apps with VMware vSphere on limited 3rd-party servers), see the following links: This example will use a minimum build of 6x SAS 1.2 TB. Not supported for other applications. See also VMware Data Recovery and Copy Virtual Machine. vSphere Data Protection (VDP) Required usable space is 664GB. UCCE has application-specific VM placement rules, vs. UCM's rules. Unless otherwise indicated, Cisco Collaboration applications require storage systems to have. New installs of 9.1 and above must use 1x110 GB vdisk. Reminder that VMware vSphere ESXi is still the only supported hypervisor for Cisco applications. For isolation of "complex" issues, if there is no evidence the application is the problem and/or the application logs point to VMware/hardware layer, then the application is ruled out and the problem will be deemed isolated to VMware/hardware layer. 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