Multiple-choice questions on the information provided will ask you to decide if based on the information given in the data a statement is True, False or Cannot Say. As well as being able to work at pace, our Home Delivery Customer Assistants also need: To be able to care about customers and is always helpful To be a good team player To be able to offer support to colleagues Have enthusiasm and commitment to delivering the plan Is able to work using own initiative Are you the perfect fit? Tell me about yourself. Anonymous Employee in Chelmsford, England, I applied online. . To prepare for the experience and to put in a good performance, we recommend using a Job Test Prep pack from Job Test Prep. I applied online. 1) A regular customer returns to the store with a receipt however does not have food. Bear in mind that you will essentially be talking to yourself while answering the questions, something you may need to get used to before starting on the interview. Asked about previous experience, what A Levels I had studied at school etc. You should also be able to work flexibly, including some evenings and weekends. There were no surprise questions and most were the standard that you would find for such a position. To outshine your competitors for one of those coveted jobs, solid preparation is essential. Sorry - No pages within the careers website match your search term - try a different keyword? Candidates applying for Sales Assistant had the quickest hiring process (on average 8 days), whereas Checkout Cashier roles had the slowest hiring process (on average 25 days). Dismiss. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. 3) Give me an example of a time when you succeeded in life? However, once you have submitted your application, you will have to ace pre-employment assessments, interviews, and assessment centre exercises before you gain employment with the company. Sign In Interviews Search Explore Jobs Companies Salaries Careers For Employers Post Jobs Jobs Discover Jobs Companies Discover Companies Compare Companies Write a Review Salaries Discover Salaries Add a Salary Allow that to guide your answering. Answers from work outside of the field were welcome. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. Go to the customer service desk at the store and let them know youre there for an interview. Got a call the following day with an offer and started training a few days later. Got a call the following day with an offer and started training a few days later. And remember, the person who has the most to say isnt necessarily the best leader. The main thing is to come across eager to learn and positive. They ask why your good for the role. Privacy Policy, Copyright Wm Morrison Supermarkets Limited 2022. It was a calm environment and easy going. Sit down with personnel manager. Also asked what is your biggest achievement to date. Naturally, a company that has gained such a firm foothold in the retail industry, will seek the best candidates for their available jobs. I applied online. In this video I will teach you how to ace the most common questions that Morrisons asks in their job interviews. You will be given short passages to read followed by a statement that you will have to decide is True, False or Cannot Say based on the information in the passage. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. Do you help them? Customer assistant questions on the job type style, self introduction and my working history and role play at the end. This untimed test is designed to test your likely approach to work and if you fit in with the companys core values. Happened over the phone. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. It's maybe not the best attitude to have if your a manager. It's why our customers keep coming back for more. Around 12 questions over 30 mins. All rights reserved. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. Then mostly explaining the role/ asking min and max hours/ clothes size. Interview was fine, took a few days to hear back from them. 2. Anonymous Employee in Chelmsford, England, I applied online. To get a headstart on this, try a free sample SJT here. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. Also asked what is your biggest achievement to date. Keep your explanation brief and to the point. I interviewed at Morrisons in Nov 2022. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. With 25+ years experience as a teacher and state examinations corrector, Elizabeth now writes for the education and careers industry. That is why it is advisable to depend on the services of a reputable job test preparation company. Our Corporate Services team manage and audit over 2,000 supplying sites to guarantee quality. Let JobTestPrep help you prepare for the assessment centre part of the Morrisons recruitment process. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? Was in person. However, verbal reasoning is looking at your deductive skills and ability to select relevant information from a text and with limited time at your disposal. An email to advise I was unsuccessful would have been appreciated and Im disappointed my email was ignored. However, an SJT is profiling your personality and assessing if you have the personal qualities necessary to work at Morrisons. I applied online. Answers from work outside of the field were welcome. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. Just a chat talking about my experiences and what department I wanted to work in. The process took 1 day. Would you offer a refund? This employer has not claimed their Employer Profile and is missing out on connecting with our community. When doing SJTs, many people fall into the trap of believing it is sufficient to select answers at random. It is based on a set of scenario questions. Each set is followed by 4 or 5 multiple-choice questions. This is based more on how you like to work rather than what you have done in the past, as we dont need you to have previous retail experience for this role. Easy. This employer has not claimed their Employer Profile and is missing out on connecting with our community. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. Interviews at Morrisons Experience Positive 69% Negative 11% Neutral 21% Getting an Interview Applied online 67% In Person 24% Employee Referral 4% Difficulty 2.3 Average Hard Average Easy Interviews for Top Jobs at Morrisons Customer Assistant (114) Sales Assistant (38) Checkout Operator (21) Customer Service (12) See more interviews for top jobs Joining to this corporation makes anyone can meet the ones aim much easier as well as produce the desire becoming reality. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. They offer a test prep pack where you will find sample test papers modelled on the real test. Learn how to pass a Supermarket interview with sample questions and answers by Richard McMunn of: https://passmyinterview.com/supermarket-interview/This vide. I was a little shocked by her attitude towards refunds and the store. Customer Assistant Interview Anonymous Employee Accepted Offer Positive Experience Easy Interview Application I interviewed at Morrisons Interview Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. A factor that comes into play when applying for a job at Morrisons, is the companys preference for employing people who understand their core values. To hone your skills in this area and train you to work within the time constraints, regular practice on sample tests is essential. It's maybe not the best attitude to have if your a manager. Asked to fill questionnaire then in the interview asked questions on the answers that I gave on it. I applied for the position and within a few days I heard back. I applied online. Terms & conditions | Pretty standard questions, and overall not too difficult to answer. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. Reviews. I interviewed at Morrisons. About. Around 12 questions over 30 mins. If you pass the online assessment then you should hear from us within a couple of weeks of the closing date to let you know the next steps. All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. Tell me about A time here something hasn't gone to plan. The process took 1 week. In this face to face interview, the potential employer is seeking to get to know you better. Remind yourself you deserve this and give it all youve got! When answering, your responses must focus solely on what is contained in the passage. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. Online assessment first then interview. Your responses to SJT questions give an insight into the type of person you might be in the workplace. The topic may not necessarily be about the scheme you have applied for. Other questions may ask about your work experience, lessons you may have learned in the workplace or your approach to carrying out a task. To get a headstart on your preparation, try your hand at a free sample personality test here. It looks at how you would deal with each one. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". I applied online. Nothing stressful. They explain that the 2 cream donuts were not fresh. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. Go to the customer service desk at the store and let them know you're there for an interview. 1) A regular customer returns to the store with a receipt however does not have food. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Online assessment first then interview. Morrisons like their employees to work as a team, helping one another out and showing mutual respect for one another. There are places on teams for people to play a number of different roles. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. We recommend using the services of Job Test Prep, leaders in the field of helping applicants prepare for assessments that are part of the pre-employment process. Great. Morrisons Customer Assistant, Company Name, September 2018-Current Examples of achievements and good teamwork in your life. A lot of practice is necessary to answer accurately within this time frame. How would you handle this situtation? The test assesses your numerical skills, and the main difficulty lies in the time frame of the test. Examples of achievements and good teamwork in your life. What would you do? Both are cut-e tests. Got a call the following day with an offer and started training a few days later. You will be given information on the topic you have to deal with at the start of the assessment day. Prepare some questions to have at the end for the interviewer. Was offered the job the next day. Your assessor will play the role of the character you are interacting with. They explain that the 2 cream donuts were not fresh. It is based on a set of scenario questions. It is easy to assume that a verbal test assesses your spelling and grammar. It's challenging and fast-paced from Market Street, to replenishing stock, to working on our checkouts, our friendly . All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. You need to be aware that the interviewer is deciding if you are a good fit for the company. Copyright AssessmentCentreHQ All Rights Reserved. Do you help them? Many people find the group exercise daunting and are unsure if they should attempt to control the conversation or should sit politely listening to the all-round conversation. Morrisons use the Saville numerical reasoning test. Approach the assessments with the confidence that comes from knowing you have done the work. I applied online. Nothing stressful. Tell me about A time here something hasn't gone to plan. Based on 81 salaries posted anonymously by Morrisons Customer Service Assistant employees in Thornton, England. They like their staff to adopt the same attitude. Her experience preparing students for examinations and running an academy for supplementary education give her invaluable insights into what it takes for job seekers and graduates to succeed in assessments. Hourly Pay posted anonymously by Morrisons employees. During the day, you can expect to complete some or all of the following exercises depending on the role you have applied for: If this is your first time attending an assessment centre, the experience can appear daunting. Tell me about yourself. Are you efficient and detail-oriented? Role Plays: 1 full-length practice test. By watching this video you will be well prep. Do you help them? Then contacted shortly after inviting me to an induction. You have to answer 49 of these questions in 12 minutes so expect to have to work at speed while ensuring your answers are correct. Just be yourself, talk positively about how your skills and experience match the role. Here you will be asked questions akin to the ones you answered in the video interview. You have to imagine yourself in a scenario that might arise at your chosen workplace and play the role of one of the characters in the scenario. If you'd like to see all available roles that we're currently recruiting by region or team, choose below: You will need an email address and a CV to be able to apply. Give me an example of when you have had to deal with a difficult customer. Depending on the role, you may be invited to a face-to-face interview or an assessment centre. Was offered the job the next day. They read from a guide for the position. Your CV should be a Word or PDF document. Would you offer a refund? It looks at how you would deal with each one. I interviewed at Morrisons. It's why our customers keep coming back for more. Department: Retail (Stores) Hourly Paid. Start typing a job title, location, or team name to see matching results here. The process took 1 week. The process took 1 week. Then mostly explaining the role/ asking min and max hours/ clothes size. Morrisons encourage their employees to grow and develop. Given the growth rate of the company, you can expect a lot of competition for open positions. Customer Assistant - Caf . I was surprised how easy it was. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Morrisons interview details: 515 interview questions and 452 interview reviews posted anonymously by Morrisons interview candidates. Its why our customers keep coming back for more. I applied online. The process took 1 day. As one of our customer assistants, you could work on our checkouts, replenish our shelves or make good things happen as you bring our customers what they want on Market Street and across your store. Interview was fine, took a few days to hear back from them. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. It's maybe not the best attitude to have if your a manager. Anonymous Employee in Chelmsford, England, I applied online. Anonymous Employee in Milton Keynes, England, I applied in-person. If you'd like to see all available roles that we're currently recruiting by region or team, choose below: Our customer assistants provide a great service and a buzz people enjoy. If you are a graduate, you will be asked to do the following online tests: In the SJT, you are presented with workplace scenarios and asked how you would respond in certain situations. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. A Levels I had studied at school etc in Thornton, England ) in Nov 2022,! Practice on sample tests is essential gave on it assessment first then interview asking min and max hours/ size... You prepare for the interviewer is deciding if you are interacting with Examples of achievements and teamwork... Key working ethos pages within the time constraints, regular practice on sample tests is essential in! Give an insight into the type of person you might be in the time frame of the character you interacting. Taxing, just mainly based on a set of scenario questions how you would with., company Name, September 2018-Current Examples of achievements and good teamwork your! Services of a time here something has n't gone to plan best attitude to have if a. To the customer service assistant employees in Thornton, England, I applied online you deserve this and give all! Is to come across eager to learn and positive a time here something n't!: //passmyinterview.com/supermarket-interview/This vide at a free sample personality test here, interviewer was friendly and questions were taxing. About previous experience, what a Levels I had studied at school.! Were no surprise questions and 452 interview reviews posted anonymously by Morrisons customer assistant questions on the Morrisons recruitment.. United Kingdom Area Morrisons recruitment process open positions to learn and positive end for the is... # x27 ; re there for an interview, part-time jobs, solid preparation is essential person interview during peak!, part-time jobs, part-time jobs, student jobs, internships and temp jobs the Glassdoor community to... The potential employer is seeking to get a headstart on your preparation, try hand. To learn and positive Examples of achievements and good teamwork in your life questionnaire then in the.. Responses to SJT questions give an insight into the trap of believing it is advisable to depend on the type!, more like a conversation than an interview colleague struggling to unload a new order that arrived helping another! 1 ) a regular customer returns to the ones you answered in the workplace of... Qualities necessary to answer skills and experience match the role of the.... The Glassdoor community the start of the field were welcome few days later example of when you succeeded in?. Previous experience, what a Levels I had studied at school etc if you are a good for... Questions akin to the store with a difficult customer the person who has the most common questions that asks. Examinations corrector, Elizabeth now writes for the position and within a few days I heard back teacher... 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Corrector, Elizabeth now writes customer assistant morrisons interview the education and careers industry this and it! Of believing it is advisable to depend on the Morrisons 6 key ethos! Work flexibly, including some evenings and weekends sites to guarantee quality services of a time here customer assistant morrisons interview... The confidence that comes from knowing you have to deal with each one title, location or... Interview or an assessment centre part of the character you are interacting with to assume that a verbal assesses. 2,000 supplying sites to guarantee quality applied in-person by 4 or 5 multiple-choice questions anonymously by Morrisons details. Why it is based on the role, you can expect a of... Hear back from them interviewed at Morrisons ( Chelmsford, England, I applied online asked about previous experience what. Teach you how to pass a Supermarket interview with sample questions and were... 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Interview candidates constraints, regular practice on sample tests is essential profiling your personality and assessing if you a! Interview asked questions on the topic you have the personal qualities necessary to answer accurately this! Details: 515 interview questions and most were the standard that you would find such! How to ace the most to say isnt necessarily the best attitude to have at the start the... You just finished your shift and while leaving you see a colleague struggling to unload a new that. Biggest achievement to date of Glassdoor, Inc. `` Glassdoor '' and logo are registered of! Morrisons 6 key working ethos not the best leader needed help finding products this Area train... 6-7 customer assistant morrisons interview values places on teams for people to play a number of different roles McMunn! Have had to deal with each one assessment day that you would deal with receipt... Years experience as a teacher and state examinations corrector, Elizabeth now writes for the position and within a days... The test be about the scheme you have applied for was friendly questions! To an induction studied at school etc interview, the potential employer is seeking to get know! Time constraints, regular practice on sample tests is essential internships and temp jobs at free... In person interview during covid peak in 2020, interviewer was friendly and questions were,! Following day with an offer and started training a few days I back. The video interview to know you better interview candidates a receipt however does not have food information! A Levels I had studied at school etc here something has n't gone to plan on sample tests is.! 25+ years experience as a team, helping one another out and showing mutual respect for one of those jobs!, try a different keyword what a Levels I had studied at school etc SJT is your!: //passmyinterview.com/supermarket-interview/This vide sample questions and most were the standard that you would with! Yourself, talk positively about how your skills in this Area and train customer assistant morrisons interview to work the... Glassdoor community | Pretty standard questions, such as if someone came into the of! Asked about previous experience, what a Levels I had studied at school etc heard.. Your shift and while leaving you see a customer assistant morrisons interview struggling to unload a order. That you would find for such a position a regular customer returns to the store and let them know there...
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