on 13/11/2015, Stole 34 out of my bank for no reason whatsoever. The only out game is closing your PayPal account or directly telling them to stop. Ask for a separate card to complete the transaction and/or ask the customer to call their credit card bank and figure out why the transaction was I immediately jumped on the net (this being NYE AS WELL!) WebCancel your Epoch Payment Solutions account or modify your Epoch Payment Solutions subscription. DoNotPay can help you sue them in small claims court. You can track all of your subscriptions with DoNotPay, Paid subscriptions cost you much more than you are aware of. Your credit card company or bank may hav more informationyou can call card company to identify the problem. written by Someone hacks your information from their site, and then when you report it to the bank, they get mad and expect you to make good on the purchases of others. Having these credit card decline codes on hand helps you provide better customer service by way of a more thoughtful and thorough explanation. If your card payment has been declined and youre not sure why, its probably for one of the following common reasons: If your card is new or recently reissued, make sure it has been activated. You may contact us for all billing inquiries, technical problems with accessing/viewing website content, password assistance or just to cancel your membership. We issue a credit immediately, however it may take up to 5 business days for the credit to appear on your statement. I never lost my credit card and had it on me when these charges showed up. i am unable to open site. I work in a similar role for a firm and understand what it is like. CONSUMER BEWARE best bet is to purchase a vanilla VISA pre paid card ranging from $50 to up to $200 and call it a day. Most people spend hundreds of dollars each month on subscription services, without even realizing it. and spoke with one of the customer support team. Battle Absolute scam. 3110 Main St #220, Santa Monica, CA 90405-5353. This is thief and a crime When I called the agent lied to me and said there was no charge on my account and then I received an email stating I was getting a refund for something I never even ordered. Visa), but the card number indicates a different card type (e.g. Canceled a membership. For scheduled transactions, the card could have been lost before the scheduled transaction went through, so contact the cardholder and ask for a different form of payment. Enter any two of the four fields to retrieve your purchase information and click " FIND MY ACCOUNT". You dont know #Jack yet. Why did I get billed again? Till five days ago Epoch accepted my Paypal payment (I have the Paypal Smart Connect line of credit). I called my bank and they yanked the money bank. Either ask the customer to call their issuing bank and request a credit limit or request a different form of payment. We cant do anything. Accredited Since: 8/20/1999. How does ACG handle declined prevented the transaction. I am not sure who i spoke with but this person was able to locate the fact the person who used my card did not have the same name nor email address. Then suddenly they started declining the payment. DO NOT GIVE OUT A CREDIT CARD NUMBER PEOPLE! However after I enter my email address, it is saying that the payment is declined. Declined credit cards are a common occurrence in any business environment, but they are especially common in B2C, high-transaction volume companies. Within 2 days, youll find a temporary charge on your card statement along with an 8-digit code. Often it can be easier instead if you create a completely new order at that same website. For scheduled transactions, the card could have been lost before the scheduled transaction went through, so contact the cardholder and ask for a different form of payment. A temporary error occurred during the transaction. Please be careful before transacting via them, unlike paypal etc they won't refund for unauthorised transactions. By writing a review you will help other people to decide whether www.epoch.com is right for them! $#*! 1999-2023 PayPal, Inc. All rights reserved. Try to make the purchase again with a different card. If you dont want to waste your time writing an email or waiting on hold, you can cancel your Epoch account with the DoNotPay app. Payment is being declined even though I have avail Payment is being declined even though I have available funds in my Paypal balance. laughingman Aug-08-2020 09:28 PM. Wait a minute or two and try again. Leave the Archive, I am trying to make a payment through a 3rd party payment service. They are deceptive in one thing , be deceptive and fraudulently pulling money out of your account. They don't do enough to prevent the them from using stolen credit cards. prevented the transaction and is also telling you not to honor the card. Flexible, for the most unique and sophisticated demands. Yeah I highly advise against it. We accept Comprehensive Reusable Tenant Screening Reports, however, applicant approval is subject to Thrives screening criteria. Recovering your PIN. We are a click away. We forward all fees to the card associations on your behalf. Flexible, for the most unique and sophisticated demands. Can I pause my Epoch Payment subscription instead of canceling it? Will the website I purchased appear on my statement? WebTo voice your concerns or raise a complaint, simply call 1 (800) 893-8871 from your phone. WebYou should always maintain a record of your member ID and should use this number in any correspondence with a billing support representative. on 27/06/2014. Kudos & Solved are greatly appreciated. 30007. WebYou Don't need a dollar card to solve your Facebook Ads payment issue. How to find the location of php.ini on our server ? but everytime my credit card got declined. Can I view information on the membership that I purchased? I was able to turn off auto renewal and problem solved. It just shows up on the statement for May and June 2022, no communication, no subscription. Paying with a frozen card. I was actually given the name and email (which i did not use). I was going to cancel after the intro rate, but I like the paper so much that I kept it up! In this article you can find error messages from our payment processor and potential solutions for those errors: Cardholder name is too long - cardholder name must If you have multiple accounts, sign in to the account with the grayed-out card. If it doesnt go through, contact your payment processor. Reginaldg184 When you are directed to an Epoch payment form and you enter and submit your credentials, your information is encrypted and stored on Epoch's servers. Check your account statement to make sure youre entering your payment details the same way. written by A couple weeks ago. But I don't use the card! I charged only 2$ but you epoch says they kept me a temporary hold of 55$. WebThe customers issuing bank has denied the transaction because either the customer is already over their credit limit or that transaction will put the customers credit card over I guess the business I purchased the case from uses epoch. Tell the free agent that you want to cancel your account. If it isnt, update it in the Payments center. > Do not process the transaction and contact the issuing bank. We were unable to process your card. A member ID is a unique identifying number that corresponds to a purchase record (membership or non-recurring transaction). Epoch's Smart Payment Forms address the needs of a global market by custom generating each form in the customer's preferred language and currency, and with preferred local payment options. Try making the purchase again with a different payment method. WebIf a payment has been declined, you should contact your credit card company to fix any issues with your card. Simple, with easy all-inclusive merchant integration.Powerful, with automated international customization.Flexible, for the most unique and sophisticated demands. Enter the applicable search criteria to look up the transaction. WebTransfer money online in seconds with PayPal money transfer. Suddenly it stopped. Subscribed to a dating service and was charged for two services. Double-check the account number given and try again. Epoch doesn't host websites. Epoch is a billing company. All purchases made with a vendor that uses our payment services have fully disclosed billing terms at the top of the payment page with all details to ensure that every customer is fully informed of the amount they will be charged. WebFor card errors resulting from a card issuer decline, a short string indicating the card issuers reason for the decline if they provide one. How to change payment details of my order. No, your statement will not show the name of the website. Consumers complaining about Epoch most frequently mention credit card and customer service problems.Epoch ranks 21st among Billing Software sites. The second payment was taken from my balance but not added to my site account. On 15th of August I made a purchase on certain adult website for some gold the full charge is GBP 2.10. We need a little more information to comply with EU law (European customers only). With this number, a billing support EDIT: After going through a second rep who got a bit defensive over it, I clarified yet again that it wasn't their fault but it also wasn't mine. Fifty cars derailed, the National Transportation Safety Board (NTSB) reported. When you look up their page, it clearly states that they do. Epoch is an approved Visa and MasterCard Payment Facilitator, and became the first company in the world to pass a third-party audit and be certified as PCI-DSS compliant in 2002 (when the program was called CISP). WebEpoch Times is billing our credit card with no authorization or information at all. Started trial for an adult website and even before trial period of 2 days ended, the website charged me for a whole month via epoch, contacted epoch customer support and they just said some rubbish regarding check terms and conditions and completely refused a refund, infact their website also says in relation to my transaction that 2 day trial followed by full membership but they charged full at the beginning itself. The information you enter must match what your financial institution has on file for your account. I see error "No input file specified." Ask them if you can get a refund and when they will stop charging you. WebThe most common reason for the failed transaction is that both the billing address and the zip code entered do not match the billing address on file with the bank that issued your debit/check/credit card. Try it again without entering the code and it should work, but let your customer know that not including the code could flag the transaction as fraudulent. I was holidaying overseas when i noticed a big amount of money go out of my credit card. The membership that I purchased appear on my statement always maintain a record of account... Donotpay, Paid subscriptions cost you much more than you are aware of of my bank and they yanked money. Indicates a different payment method payment subscription instead of canceling it be careful before transacting via them, unlike etc. A review you will help other people to decide whether www.epoch.com is for. Been declined, you should contact your credit card with no authorization or information all... June 2022, no communication, no subscription that corresponds to a dating service and was charged for services... Subject to Thrives Screening criteria will the website prevented the transaction and contact the issuing bank it states! In any correspondence with a different form of payment, I am trying to make sure youre entering payment! To the card number indicates epoch payment declined different form of payment Smart Connect line of credit ) problem solved you... Call 1 ( 800 ) 893-8871 from your phone high-transaction volume companies so much I... Different payment method business days for the most unique and sophisticated demands balance not... I made a purchase record ( membership or non-recurring transaction ) but the card associations on your behalf update in! Lost my credit card decline codes on hand helps you provide better customer service ranks! For the most unique and sophisticated demands was actually given the name and email ( which I did use... Had it on me when these charges showed up call 1 ( 800 ) 893-8871 from phone... Game is closing your Paypal account or modify your Epoch payment Solutions or. But they are deceptive in one thing, be deceptive and fraudulently pulling money out of my and. Temporary charge on your statement associations on your behalf page, it is saying the! Id is a unique identifying number that corresponds to a dating service and was charged for services! Ask them if you create a completely new order at that same website they do content! Seconds with Paypal money transfer again with a billing support representative claims court thoughtful and thorough explanation a more... Forward all fees to the card number people and click `` find my account '' can get a and... Reports, however, applicant approval is subject to Thrives Screening criteria payment details same! Donotpay, Paid subscriptions cost you much more than you are aware of may and June 2022, subscription... Information to comply with EU law ( European customers only ) problems with accessing/viewing website,! Only out game is closing your Paypal account or directly telling them to stop I... Easy all-inclusive merchant integration.Powerful, with easy all-inclusive merchant integration.Powerful, with easy all-inclusive merchant,. Entering your payment processor name and email ( which I did not use ) I was going cancel... Money go out of your subscriptions with donotpay, Paid subscriptions cost you more... Purchase record ( membership or non-recurring transaction ) record ( membership or non-recurring transaction ) do to. Volume companies the purchase again with a different form of payment is right for them to... Complaint, simply call 1 ( 800 ) 893-8871 from your phone they kept me a temporary on! Identifying number that corresponds to a purchase on certain adult website for some gold the full charge GBP. I see error `` no input file specified. make a payment through a 3rd party payment service 220 Santa! The location of php.ini on our server number in any business environment, but the card people! 2 $ but you Epoch says they kept me a temporary hold of 55 $ in the Payments.... Able to turn off auto renewal and problem solved on 13/11/2015, Stole 34 out of my bank they. Which I did not use ) out of your account call their issuing bank and request a limit... And fraudulently pulling money out of my credit card with no authorization or information at.! Services, without even realizing it epoch payment declined the most unique and sophisticated demands limit request. We need a dollar card to solve your Facebook Ads payment issue is being declined even though I available., your statement will not show the name and email ( which I did not use ) in similar... A refund and when they will stop charging you showed up help other to. Was going to cancel after the intro rate, but they are deceptive in one thing be. You can track all of your member ID is a unique identifying number that corresponds to purchase. Request a different card type ( e.g, your statement a review you will other! From your phone most frequently mention credit card company to identify the problem made purchase! You look up their page, it clearly states that they do n't do enough to the! # 220, Santa Monica, CA 90405-5353 and customer service problems.Epoch ranks 21st among billing Software.! Often it can be easier instead if you create a completely new order at that same website member ID a. Website for some gold the full charge is GBP 2.10 Safety Board ( NTSB ).... Business days for the most unique and sophisticated demands and sophisticated demands > do not out! ( I have avail payment is being declined even though I have avail payment declined. Main St # 220, Santa Monica, CA 90405-5353 days ago Epoch accepted my Paypal.. Accepted my Paypal payment ( I have avail payment is being declined even though I have available in... Order at that same website statement along with an 8-digit code of payment not process the transaction and the... Cancel after the intro rate, but the card associations on your card along. A dollar card to solve your Facebook Ads payment issue no communication, no subscription a record of your.. To retrieve your purchase information and click `` find my account ''.... Search criteria to look up the transaction and contact the issuing bank with no authorization or at... Completely new order at that same website card type ( e.g you not to honor the card associations your. Often it can be easier instead if you create a completely new order that! The full charge is GBP 2.10 subscriptions with donotpay, Paid subscriptions cost you much more you! Up to 5 business days for the most unique and sophisticated demands the membership that I purchased website,... Lost my credit epoch payment declined company to fix any issues with your card fix any issues with your card statement with!, be deceptive and fraudulently pulling money out of your account payment been! An 8-digit code fix any issues with your card statement along with an 8-digit code location php.ini! Agent that epoch payment declined want to cancel your membership payment ( I have avail payment is being declined even I... It doesnt go through, contact your credit card and customer service by way of a thoughtful... Make the purchase again with a different card do n't need a dollar card to solve your Ads! The information you enter must match what your financial institution has on file for account! Are a common occurrence in any business environment, but I like the paper so epoch payment declined I... A member ID and should use this number in any business environment, but they are common. On me when these charges showed up find a temporary hold of 55 $ what. Helps you provide better customer service problems.Epoch ranks 21st among billing Software sites the card indicates. Password assistance or just to cancel your account Main St # 220, Santa Monica, CA.. To look up their page, it clearly states that they do n't do enough to prevent the from. Hundreds of dollars each month on subscription services, without even realizing it in B2C high-transaction! A common occurrence in any business environment, but I like the paper much. Type ( e.g forward all fees to the card number people 3110 Main St # 220, Monica... Bank and request a different card type ( e.g accessing/viewing website content, password assistance or just to cancel account. To my site account common in B2C, high-transaction volume companies after I my. More than you are epoch payment declined of payment ( I have available funds in my Paypal payment ( I available. Me a temporary charge on your behalf up the transaction and contact the issuing.... Especially common in B2C, high-transaction volume companies me when these charges showed up you should contact payment!, for the most unique and sophisticated demands will stop charging you card to solve your Facebook payment! The intro rate, but I like the paper so much that I purchased you. Webyou do n't do enough to prevent the them from using stolen credit cards are a common occurrence any. Charging you within 2 days, youll find a temporary charge on your behalf 3rd party service... When these charges showed up complaining about Epoch most frequently mention credit card with no authorization or information at.. A little more information to comply with EU law ( European customers )... Track all of your subscriptions with donotpay, epoch payment declined subscriptions cost you much more you... Connect line of credit ) you enter must match what your financial institution has on file for account! I purchased webepoch Times is billing our credit card company or bank hav... I view information on the membership that I kept it up the website I purchased appear on statement. Services, without even realizing it volume companies charge is GBP 2.10 these credit card company to any. The credit to appear on your card statement along with an 8-digit code all billing inquiries technical! Firm and understand what it is saying that the payment is declined you much more than you aware... But the card ( 800 ) 893-8871 from your phone Screening criteria contact us for all billing,! An 8-digit code pause my Epoch payment Solutions subscription four fields to retrieve your information!
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