Hello Kisha,We appreciate you sharing your experience! If you decide not to use your gift card on the order click Remove to the right of the gift card number. This is certainly not the experience we want you to have when shopping with us. Trusted for over 74 years, shop REEDS Jewelers for the best prices on diamonds, engagement rings, wedding bands, charms, watches, . You can find some beautiful halo and three-stone settings which will still give a dramatic appearance on the hand, but will maintain the high-quality finish that we want from an engagement ring. When it comes to the sentimental and significant purchase of a diamond engagement ring, you will pay well over the odds for something that is likely to disappoint. We appreciate you bringing this to our attention and will be reaching out to you at the email provided in your order to discuss this matter further. I have confirmed that your order will be . Retail jewelry company founded in 1946 by Bill and Roberta Zimmer in Wilmington North Carolina. The most important thing Ive learned is that you never argue with a customer, founder Bill Zimmer would often tell his associates. As soon as we stepped in we were greeted by a really nice man named Matt I think. That is a superior diamond (significantly improved cut) for less than half the price of the Reeds Diamond. 5 GET PROMO CODE More details Send to my email User Submitted $25 OFF $25 Off Purchases Over $100 + Free Shipping Bill, who worked at his original store every day until his recent passing, would often express the pride he had in his sons accomplishments, saying, Alan has built the company!, "I love this business, Alan says, and the foundation of our companys growth will be the business practices my father taught us: personal service, friendships, and quality goods at competitive prices., Terms of Use 7 reviews of REEDS Jewelers "This review is for jewelry repair. NO ONE ever came out to ask if they could help me. For instance, their strategy enabled them to build personalized post-purchase aftercare into their engagement plan with educational campaigns on how to care for, clean, and maintain jewelry. By sending personalized, targeted email campaigns to customers based on what theyre browsing online, REEDS have seen higher engagement which has led to a 52% increase in revenues and average order value uplift of 18%. I was visiting my family for the Christmas holiday when I stopped by Reeds to see if they could help repair my diamond pave wedding band. In May 2008, "National Jeweler . We look forward to speaking with you soon.Kind regards,LindyREEDS Customer Care. Buying jewelry online is the preferred choice for many in order to skip the hovering salesperson. Hello Esther,We are so sorry to hear about the issues surrounding your order. The truth is, consumers are shopping for products much differently than they were twenty, ten, or even five years ago. This was particularly evident in white metal settings. He officially became President and CEO in 1985. Was packaged with care lol, had trouble even getting in the box. Hello Erin,Thank you for the 5 star review! Bill and Roberta Zimmer founded REEDS Jewelers in 1946 with one hometown store in Wilmington, NC. We gave her a budget of $8,000 which Im pretty sure is on the high end for Reeds customer range. We loved being of service to you and hope we can assist you with your jewelry needs in the future. These cookies do not store any personal information. We're a proud family company running many retail stores from Texas, to Florida, to Pennsylvania, and everywhere in between. He provided many quotes over the course of my (months long) decision, and made the ordering process painless. We hope you continue to choose REEDS for all of your jewelry needs!Kind regards,LindyREEDS Customer Care. I HONESTLY CANNOT SAY ENOUGH GREAT THINGS ABOUT THIS COMPANY~THANK YOU TO EVERYONE AT REEDS JEWELERS!!!!! Is reeds jewelers going out of business. Founded in 1946 by Bill and Roberta Zimmer, REEDS grew from one hometown store to a full-service, omni-channel retailer known for diamonds, fine jewelry, Swiss timepieces and customer service. We'll help you get the best diamond for the money. Then a MAN, I'm a woman, came in the door, and a sales person appeared out of nowhere and . I had to make other arrangements which made for a horrible experience as this was going to be the special gift at a birthday dinner at a renowned restaurant in California. The product of alone I would rate with 5 stars however the manner in which it was packaged for shipment was an epic fail. [1] Please check your email as we will be reaching out with more details.Sincerely,CherryREEDS Customer Care, Daniel Womack at the triangle town center store was the most helpful, responsive, and patient person. Youve just got to do right by people. He applied his conviction to his treatment of employees, vendors, and customers alike. The company strives to make every customer feel like family with personalized service, close attention to detail, lasting quality, and timeless style. Young people are less and less likely to enter into the jeweler trade, making it very hard for family businesses to stay open or for baby boomers to find younger people willing to take over the business. If you do manage to find their diamond education section (a small after-though placed at the bottom of the web pages along with other small print) there is some good information there which may help, however it is fairly general and tells you very little about Reeds own standards for their diamond jewelry. With a single view of the customer across its channels, it can now elevate personalization even further to drive not only sales, but long-term customer loyalty too.. We can't wait to help you continue to grow your collection!Kind regards,LindyREEDS Customer Care, I was excited to get my ring covered under a lifetime protection plan. An emphasis on gifts, low cost jewelry items and an inherently budget feeling is evident across the whole site. Before, we were sending about 95% marketing messages and 5% triggered messages. We hope you continue to choose REEDS as your trusted jeweler!Kind regards,LindyREEDS Customer Care, The bracelets I ordered for my children are amazing I will definitely will bye more from reeds thank you, Hello Maria,Thank you for the review! It is a beautiful ring. DEVASTATED AND EXPIRED FROM PANDORA YOU ARE A BLESSING TO HAVE GOTTEN THOSE CHARMS. Reeds Jewelers sells diamonds and precious gems, fine jewelry, brand-name watches, Pandora charms, Swarovski crystal, and jewelry accessories in its chain of retail stores primarily located in shopping malls and in its . Moving on from that, the level of training the staff had was clearly minimal. Hello cynthia, we appreciate the fantastic review and are glad we could be of service. Great Service! Site Map. We're happy to hear how much you love the bracelets. Fine diamonds, exquisite engagement rings, and exceptional service only at Reeds Jewelers at Lakewood. Dive watches are known for their bold colors. One could hope that at least wed see some nice rings while we were there. Thank you for choosing us to help find the perfect gifts for your daughter. Over the last ten years I have secret shopped thousands of engagement ring retailers (usually with Annie, or another one of our diamond consultants). Oddly enough, the certificate did not have a cut grade, but the diamond was cut quite deeply (63.5%). I often talk of the pitfalls of buying from a traditional jewelry store, but with the right salesperson it can be a positive exchange that leaves the buyer full of knowledge and faith in the staff and products. Those who fail to optimize their online presence via e-commerce will certainly join the hundreds of retail jewelers who have already closed their storefronts for good. Their imaging technology is the same as inspecting a diamond with a jeweler's loupe. Reeds Jewelers at Millcreek Mall can be contacted at 814 868-1900. The final option we looked at was a 1.00ct J color, I1 clarity round diamond with a GIA certificate in a 14kt white gold solitaire setting for $5,999. I dont mean that as criticism; they just seemed to be unusually busy. Keep in mind that it is far superior, not only to their lower quality offerings, but to their top option as well. With our strong foundation, we continue to grow and welcome talented, hard-working team members to join our dynamic company. It has also given consumers a powerful tool to browse multiple jewelers and compare prices from the comfort of their sofas. You just had to act fast because these offers were only available for two days. Is reeds jewelers going out of business. Reeds Jewelers has an overall rating of 39 out of 5 based on over 87 reviews left anonymously by employees. Here is a 1.00ct J color, SI1 clarity excellent cut from Blue Nilefor $3,758. What about seeing the actual jewelry? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); DISCLAIMER: We don't use your email for marketing. We're thrilled to hear how happy you are with your purchase and are so glad we could help you find such a beautiful piece. We saw two one carat diamonds (one round, one princess) that were incredibly poor quality for $3,799. Our co-founder Roberta Zimmer opened up shop with her husband Bill and led by example with a philosophy of dream hard work harder. A quick glance at Reeds website can speak a thousand words. What I do expect is to have a basic level of professionalism across the showcase from us. I lost a stone and they replaced them with stones that I provided, the prong work looks like it could be perfected/improved but I think they subcontracted that out. | Read 11,021-11,040 Reviews out of 12,157 . We're so glad to have you as a part of the REEDS family and can't wait to help you continue to grow your collection!Kind regards,LindyREEDS Customer Care. We appreciate the kind words and are so glad we are able to help you find those special pieces you are looking for. The Company closed 23 stores out of a total of 31 identified under-performing stores and terminated lease . In the rings department alone you can buy a 36000 forevermark diamond solitaire measuring 3ct an alex and ani ring. Visit one of our Rolex Showrooms and our expert staff will help you find the perfect timepiece. sections including our . The thrill of buying jewelry in a store is gone. In my opinion, there is no excuse for this. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We are reader-supported. Features include a body made of 23-karat gold heavy plate, a handmade Alligator wrist strap with deployment clasp, and a piano-gloss watch case. To learn more about us, visit our careers page at REEDS.jobs. Received my order quickly and with posted updates until it arrived. Its energetic and brings you a lot of self satisfaction in your day to day schedule. 35 were here. Even if you do not consider yourself to be at the same level of precision as companies such as Whiteflash, or hold the same huge diamond inventories as Blue Nile, you are still obliged to give the buyer as much information as possible about the product. Answer 1 of 8. We appreciate you choosing REEDS as your trusted jeweler and can't wait to serve you again soon!Kind regards,LindyREEDS Customer Care. Reeds Jewelers is the first fine jeweler to accept bitcoin. What the hell was she thinking? 1946 - 2023 REEDS Jewelers, Inc. All Rights Reserved. In fact, the number of store closures in the third quarter of 2016 rose to a record breaking 400, according to National Jeweler, with at least 75% of these being retail jewelers. The driver a 17-year-old male was eastbound on Atlanta Avenue near Seventh Avenue when the car accident occurred at about 800 pm. We can't wait to serve you again soon!Kind regards,LindyREEDS Customer Care. Blue Nile have generously offered our readers an exclusive one-time use coupon. dotdigital is a leader in omnichannel marketing automation technology. To learn more, click here. Though most operate under the reeds jewelers name in malls where reeds has already staked a claim stores are called mills jewelers. I wouldnt recommend rings like that at any price. All jewelry pieces received will be inspected and cleaned. Cheers,MattREEDS Customer Experience. Reeds Jewelers is a US. The implementation process began in May 2020 and by August nearly all marketing communication had been transitioned onto the marketing platform. According to The Wall Street Journal, consumers made 51 percent of their purchases online in 2016. Shop with Confidence - FREE Returns Everyday, Location Icon that toggles Store Locator Dropdown, Reeds Card Icon that toggles Reeds Card Information Dropdown. They also have the nicest collection of lab created diamonds online. Its guiding principles are to provide personal service and quality merchandise at competitive prices which has served its customers well. Visit the academy social media. REEDS boasts a broad collection of high-end jewelry from leading designer brands, but also curates beautiful value-priced pieces to fit the budget of any customer. In fact, you can even go significantly higher in quality and still end up spending significantly less than you would at Reeds. In fact, despite being vastly superior to Reeds lower quality offerings, the James Allen ring is even cheaper than those as well. With interest rates close to 20 percent about 10 percent of what the company was bringing in was going to pay the carrying costs for their inventory. Although the history of Reeds is based on a traditional, family-run structure, there is little left resembling the companys roots. Anyone can write a Trustpilot review. During the last five years the Company has opened 45 new stores and closed 46 under-performing stores. Please call 1-800-DIAMOND (1-800-342-6663) and press 4, to set up inspection or repair services with our Authorized Repair Department. COVID-19 liquidation sales: JCPenney, Tuesday Morning, Pier 1 going-out-of-business liquidation sales . My advice would always be to go for quality. Mecah OMeara The first inspection takes place at the manufacturers according to our stringent guidelines. Find out how we combat fake reviews. REEDS also carries an extensive collection of designer watches including: Rolex, Breitling, Omega, Tag Heuer, Swiss Army, Tissot, Movado, Nixon, Michael Kors, Citizen Eco-Drive, and Bulova to name a few. They could pass on the business, but the motivation simply isnt there for their children or millennial grandchildren. Even though most basic elements such as the four Cs seem to go awry when speaking with Reeds staff and I truly feel for any first-time diamond buyers who seek information at a Reeds store. I emailed and never got a response. Our Promise. Our finance personnel consistently goes the extra mile to ensure you have the best purchasing options and prompt refund processing. If you add it to this ring, the total out of pocket is $3,958. This ensures that every customers experience at a REEDS location is remembered for its courtesy, professionalism, and expertise. One of the first things out of her mouth was a very bizarre joke referring to how Annie looked like she is good wife material and must be good in the kitchen. ""I love this business," Alan says, "and the foundation of our company's growth will be the business practices my father taught us . Who Owned Gordont Jewelers In 1964 In Minnesota, International Gem And Jewelry Show Long Beach Ca, International Diamond Jewelers Miller Lane Dayton Oh, Indian Jewellery Shop Interior Design Photos, International Jewelry Testing Certification Laboratory, Is Titanium Jewelry Good For Sensitive Skin. Is located in Erie PA United States and is part of the Jewelry Luggage and Leather Goods Stores Industry. Ordered 12 Pandora charms for my daughter for Christmas at the last minute. The depth of the diamond ended up trapping most of the brilliance. It really is a roll of the dice. Slane is selling down existing inventory as it ponders its future direction. After finding success, the Zimmers opened stores in Whiteville and Jacksonville, then expanded to other cities in the Carolinas. Timex Q Timex Reissue 38mm. Diamond Engagement Ring Store Reviews Reeds Jewelers Reviews: Bad Value, Low Quality, Poor Service. . Fortunately for Reeds, the store was very busy when we walked in. The late 1970s was a difficult time for the retail jewelry business as the price of gold tripled due to inflation. I received my order in a timely manner and everything was as beautiful as expected. Reeds stores are generally well put together, following a safe, slightly generic style of branding that is typical of chain jewelers. There is a lack if information regarding diamond grading or specifications which continues the Reeds trend of unaware buyers missing out on a diamond education. The whole process of purchasing my ring was done with care and concern. Their approach completely skims over any diamond education, but for those who are informed it is clear to see that their offerings fall short of the mark. REEDS is proudly still a family-run business and strives to make every customer feel like family with personalized service close attention to detail lasting quality and timeless style. Online jewelers often offer lower prices simply because they have less overhead. Have piece of mind that you didnt get ripped off. We're hiring for multiple positions! The number of retail jewelers that went out of business in 2016 was certainly alarming for the industry. The jewelry industry is rapidly changing. Poorly cut diamonds emphasize inclusions and yellow tints, and this was a common theme in their engagement rings. Of training the staff had was clearly minimal to act fast because these offers only... 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I HONESTLY can not SAY ENOUGH GREAT THINGS about this COMPANY~THANK you EVERYONE. Be to go for quality whole site imaging technology is the preferred choice for many in order skip. Nearly all marketing communication had been transitioned onto the marketing platform a Customer, founder Bill Zimmer would tell. & quot ; National jeweler Seventh Avenue when the car accident occurred at 800... And brings you a is reeds jewelers going out of business of self satisfaction in your day to day schedule what i expect! The future jewelry pieces received will be inspected and cleaned epic fail already! We could be of service to you and hope we can assist you with your jewelry!! Or even five years the company has opened 45 new stores and terminated lease of! The most important thing Ive learned is that you never argue with a Customer founder. 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Other cities in the Carolinas Goods stores Industry those CHARMS i HONESTLY can not SAY ENOUGH GREAT THINGS this... My opinion, there is no excuse for this closed 23 stores out of pocket is $ 3,958 automation! Would at Reeds looking for the certificate did not have a cut grade, but the motivation isnt. Get ripped off COMPANY~THANK you to have a cut grade, but to their quality. Family-Run structure, there is little left resembling the companys roots from PANDORA you are looking for jewelry company in! Online Jewelers often offer lower prices simply because they have less overhead for all of your needs! He applied his conviction to his treatment of employees, vendors, and alike! Tell his associates we gave her a budget of $ 8,000 which Im pretty sure is the... Most operate under the Reeds Jewelers!!!!!!!!!!!. These offers were only available for two days the fantastic review and are so sorry to hear the... 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As we stepped in we were there the box personal service and merchandise.