By law, the person who established the account must be named on the bill. Check if National Grid provides services in your community to get started! Massachusetts DPU Net Metering FAQ website for more information. If your generation system produces less energy than your facility/home uses during a billing period, you will only pay for the net amount of energy you draw from the grid. Click here to transfer services from one location to another. This is a great way to sign in faster, but for privacy and security reasons we recommend you check this option only on a private computer. Please consult with your Local Electric Distribution Company. A majority of Texas residents live in deregulated electric zones where the competition between +70 electric providers enables the power to choose from electricity plans that offer 100% renewable energy, rate type options, or even annual freezes on summer rates! Customer should submit the state approval of Appendix C with the application to National Grid. If the Net Metering Credit exceeds the total of the other charges on the bill, the "Current Charges" will be negative. Be prepared to give your Social Security number and past addresses so the company can run the checks. See Section 1.12 in the Net Metering Provision. 1) The current meter reading will be lower than the previous reading. No, the retail customer does not have to be the owner of the generation system. I am a Residential Customer. Click the checkbox below if you're human (anti-spam verification). However, other charges will still be applied to your bill. Could I ever receive a check for my net metering credits? If Customer A wants to allocate credits to Customer B, does Customer A's or B's rate apply? Never put your name to another persons utility bill unless you intend to take on the financial responsibilities of the account. If you have married, divorced or legally changed your name, or you just want to fix a misspelling, then it's a simple process. Access the National Grid login in order to: There are a few different ways to make a National Grid bill payment. What if I generate less electricity than I use? For example, if you purchase electricity from National Grid at their default rate, at the end of the month you will receive a bill for electricity with a price of the kWh which is averaged over the entire month. Click "update information" and you should be done. Class III Net Metering facilities are limited to 2 MW unless the generation is owned or operated by a Customer who is a municipality or other governmental entity. Energy Choice You can choose who supplies the energy we deliver to your house. password? 1. These rates are generally significantly lower than retail rates. What if I generate more electricity than I use? The utility company will run credit checks to make sure you have a good payment history and have not defaulted on previous utility bills. What happens if I have a system behind my meter (i.e. Forgot An SREC is created for every megawatt-hour of solar electricity created. See the Allocating Net Metering Credits section of the FAQs for more information. Your account profile sign-in Home Join/Sign In Join It's easy to manage your National Grid accounts, view bills, and make payments online. 2) The total usage will appear as a negative number. Find more ways to contact National Grid if the above circumstances don't apply. No. Interconnecting Customers are allowed to submit a final revised Schedule Z form prior to receiving the "Authorization to Interconnect"(and then up to twice per year after receiving the Authorization to Interconnect). You will have a new payer name for your account, but the name at the top of the bill will be the same. Scroll (or swipe) down and find out how to start your National Grid/Niagara Mohawk electricity and gas service when moving into a new home in New York State. Where can I find my account number and meter number? : little sun for solar systems and insufficient wind for turbines), then your system will not be supplying power to its full potential. One moment while we retrieve your results, Please correct the following highlighted entries below. Manage your alert preferences easily online in your My Account profile. Register here to get started. How is output metered and purchased at a Qualifying Facility? We're finding you the best deals out of our selection of best offers! To remove an account (s), please contact us for assistance. Set your energy budget for the next 12 months. People put two names on a utility bill when both parties, such as roommates or business partners, share the responsibility for the bill or when a legal representative, such as a lawyer or caregiver, takes over the responsibility. With My Account, you will be able to easily access all your account information from any electronic device, at any time! You will not be billed for any energy (kWh) during any Billing Period in which the energy (kWh) generated exceeds the usage. third party system owner) must confirm that they have site control on the Interconnection Application and must provide contact information for the Host Customer on the Legal Information Document. Refer to the Net Metering page for a detailed description. This is allocation is determined when the customer submits a completed Schedule Z form to National Grid along with the appropriate Interconnection Application materials. You have reached the end of the nav drawer. Step 3: Provide Necessary Information. You'll assume the current account number, open date, balance and credit history in your name as soon as the switch is made. It's easy to change the name when you're married, divorced or legally changed your name. National Grid NGG is an electricity, natural gas, and clean energy delivery company serving more than 20 million people through our networks in New York, Massachusetts, and Rhode Island. Once both parties agree to share responsibility, putting two names on a utility bill is not difficultit usually only requires that both parties inform the utility company over the phone or in person. New service customers can also find National Grid customer service phone numbers, access the National Grid login, see all National Grid bill pay methods available, and connect to the National Grid outage map. The company usually will ask you to mail the death certificate or paperwork showing that you are the now the solo homeowner or tenant. Regardless of your chosen supplier, we will continue to deliver reliable energy, respond to service and emergency needs and provide storm restoration . This is not to be confused be confused with a PPA with National Grid through a (wholesale) P-rate, or with credit allocation (Schedule Z). QFs have their output metered hourly and this energy is purchased at hourly rates equal to the wholesale payments received by National Grid from ISO-NE. Schedule an appointment to start, stop, or transfer service the week before you move. National Grid You have reached the end of the nav drawer. Find out if National Grid serves your location. By continuing to browse, you accept the use of cookies. (For simplified applications, this must be submitted with the initial application. Sign-In ID (Verify the status of any third party ownership of the generation system.) However, for a private entity, on a single parcel of land, they are limited to one "host" customer. To add an account, please use the Link New Account option on your Account Dashboard. Explain to the customer service representative that you want to put a second name on the utility bill and the reason for the additionor that you want to set up a new account with two names on the utility billand then follow the representative's instructions. You can usually request a paper copy of your bill from your energy supplier. You may also reach us via email from our website at www.nationalgridus.com. problems include: The Street Name field should only contain the street name, such as 'Main'. I installed a solar system, why is my bill so high? I'm moving into a house with a self-generation system already installed. Schedule Z is only required for customers who want net metering. You can also request billing or meter information. Register here to get started. I am the Host Customer for my project and I have chosen to allocate my net metering credits via a Schedule Z. It will be considered a Class III facility. Join Now Sign In Remember me Forgot Sign-In ID or password? (Schedule Z). Currently, there is no mechanism in the tariff. Date you want the bill switched to your name. Home Check, Start, Stop, or Transfer Service Check, Start, Stop, or Transfer Service If you're moving, schedule an appointment to start, stop, or transfer your service to a new location up to a week before you move. Less paper. Paper copies of this form will not be accepted. What are the definitions of a Unit and a Facility? Update your contact information and manage your billing and payment options. What is the Qualifying Facility Power Purchase "Rate P"? Be advised, however, that because their name is on the bill, this means that they also share responsibility for that bill. Pay by Credit Card (Western Union, fees apply). How are fixed & variable rates different? No. I'm moving into a house with a self-generation system already installed. when the sun shines or the wind blows). You may wish to switch the utilities to your spouse / partner / housemates name. If you're moving, schedule an appointment to start, stop, or transfer your service to a new location up to a week before you move. Customers choosing to call National Grid will need to provide the following information to start service: Tenants/Renters may need to provide a copy of the rental agreement and/or the landlord's contact information (name, address, phone number, etc). http://www.mass.gov/dor/businesses/help-and-resources/legal-library/regulations/62-00-income-tax/830-cmr-6261-residential-energy-credit.html, Our W-9 forms can be found at /shortcut_w9.asp, Email: In this article, we will explain that process for you. If you move out of state or to another utility or load zone, your Net Metering Credits are forfeited. Your utility bills represent the basic cost of running your home and include expenses for gas, electricity and water. If I have, for example, a Class III net metering facility that is not a municipal account, but allocates to municipal accounts, are those allocated credits considered Class III or Class II? or If you prefer, provide the meter number. If one person pays the balance owed on the account and then fails to pay again, the utility company can hold the second person equally responsible and accountable for the payment. 2) Your standard meter has been replaced with a bi-directional meter (i.e. Could I set up a solar system and use the electricity to power a different location? The Exhibit H is an agreement between National Grid and the Host Customer (the named legal entity on the electric billing account) to interconnect a third-party generation unit behind the Host Customer's meter. Distributed.Generation@nationalgrid.com. Well, as far as your utility bills are concerned quite a lot. This is a great way to sign in faster, but for privacy and security reasons we recommend you check this option only on a private computer. Please select customer type *. You can do this by accessing your customer portal on your suppliers website. In Massachusetts, net metering allows these DG customers to financially balance out the total amount of energy imported with the total amount of energy exported over the course of a billing period (typically about a month). Host Customers generate electricity on the Customer side of the meter. Credits will be allocated from the Host Customer to "target" customer(s), as directed in Schedule Z on a percentage basis only. Once the cap is reached, is there a way for on-site solar facilities to interconnect? According to Massachusetts law, (as of August 3rd, 2012) the aggregate total of generating facilities taking net metering service is capped at 3% of the utility's historic peak load. Similarly, if a G3 customer exports during off-peak hours, the Off Peak Net Metering Credit is calculated based on the off-peak rate. What do I need to do to benefit from Net Metering? But if you are moving into a new house or apartment, you can ask the previous owners, your realtor, the landlord or a neighbor to provide you with that information. If service is still running from the home's previous tenant, National Grid may just need to make an estimated meter reading, which they can do right from the office. Log onto your account, edit your name and specify the reason for the name change. Is it a requirement to fill out Schedule Z (Net Metering Allocation form)? You will be asked for the email address that you have on your User Profile. Pay by Credit Card (Western Union, fees apply). However, if allocating to municipal accounts then the customer would need to follow the state approval process by filling out Appendix C and As a result, on-site electric power production does not necessarily match on-site electric power consumption (also known as the customer 'load' or demand') on a moment-to-moment basis. E-mail this page Print Was this answer helpful? Copyright @ 2023 National Grid USA Service Company, Inc. All rights reserved. Select Your Region Where can we help you today? You are eligible after: Register here to get started. If you let someone else live at the property and they rack up big bills, you'll be responsible for paying those bills as long as your name is on the account. The person named on the utility bill is legally responsible for paying the bill. If opening a new account, choose the "set up an account" option or similar option. This depends on a number of factors. Every utility company uses slightly different procedures. The Host Customer is the account holder (the name on the electric bill). To apply for interconnection and net metering, please follow the Interconnection Process which includes completing a Schedule Z for allocation of net metering credits. National Grid "Start Service" online form, Your name and full contact information (phone number, and email address, if you have one), Your Social Security Number, or your passport number, The full address of your new home (unit number, street number, street name, zip code, etc), Contact details (email, phone number, etc), Full name and contact information (phone number, email address), The service address (and billing address, if different), View, update, and manage your account information anytime, anywhere, Activate power outage alerts and/or payment notifications, Bank Account (Checking/Savings): online, at your bank (check with your bank first), Pay by Card via Speedpay online (note that fees do apply). (Net Metering Tariff, Appendix A, Section 1.05). Many utility companies now allow you to make name changes or switch service into your name via an online form on its website. You can review your account information, billing status, analyze your energy use, sign up for programs, and report service issues, including outages. Once you've activated your National Grid account, contact the ESCO provider of choice to start service and have the following information ready: Find Out MoreHow to switch ESCO providers. For all other applicants, the Exhibit H will be included in the Interconnection Service Agreement.). The Street Name field should only contain the street name, such as 'Main'. To learn more about this and stay updated on a daily basis you can read our page on the UK energy crisis. If you forgot your Password, select 'forgot?' next to Password in the login box. This depends on whether or not your city or town follows the Net Metering rules that apply to Investor Owned Utilities. Without understanding the size of your project and whether there are any significant system impacts, a connection to National Grid's 115 kV (transmission) system would typically consist of tap line facility to a transmission substation consisting of a three-breaker ring bus, which would require about an acre of property adjacent to the Right of Way. Similarly, clouds that block the sun will reduce the power output from solar panels. Order Adapting Model Net Metering Tariff. What happens if I have excess credit at the end of the year? This information can be found at the top of your electricity bill. How often could I submit a Schedule Z form or modify my Schedule Z allocations? You can also call the company's customer service number or send it a written letter. While the terms "Remote" or "Virtual" net metering are not used in Massachusetts, Massachusetts' net metering regulations allow for benefits similar to programs in other states that use this terminology. Applying for utility services is a bit like applying for credit. You have reached the end of the nav drawer. Governmental entities are similarly capped at 3% of retail load. The sign-up process with an ESCO is simple, but you must have already started service with National Grid in order to get a National Grid account number. When am I eligible to receive net metering credits? To do this, you'll need to call the utility company and follow its process for switching the account to your name. Does my project need a phone line connected to the utility meter? For convenience, here is a brief summary of how customers can pay a National Grid bill: Customers can call the National Grid bill pay number 1-800-642-4272 to make a payment over the phone. You can manage the details on your utility accounts by logging into your supplier's website, or contacting them via email or over the phone. dpu.netmetering@state.ma.us. Massachusetts has three load zones: Southeastern MA (SEMA), Western/Central MA (WCMA), and Northeastern MA (NEMA). If a G3 customer exports during the peak hours, the Peak Net Metering Credit is calculated at the on-peak rate. Is there a difference between transmission & distribution? A Qualifying Facility is a renewable energy generating facility that receives a special rate and regulatory treatment. A Class III Net Metering facility can be up to 2 MW. Pay by Credit Card (Western Union, fees apply). The Host customer must be in the name of the government entity. This differs from net metering where the utility purchases at the retail price. HVAC, consumer electronics, lights) that can be turned off and on based on the needs of the customer. Pay by Credit Card (Western Union, fees apply). Let us set up your energy supply with the best supplier in 10 minutes. Note: A Renewable Energy Certificate (REC) is similar to an SREC, but it is generally associated with electricity produced by non-solar renewable technologies, such as wind turbines or anaerobic digesters. The default rate with National Grid is a variable one that changes every month. Step 1 Call the utility company together and choose the "speak with a customer service representative" option or a similar option such as "account management" or "billing representative." If opening a new account, choose the "set up an account" option or similar option. (Note: Net Metering Services will be administered through the Local Electric Distribution Company.). If setting up a new account, either person can provide the address. Sign-In ID Go to Forgot User Name . Calling National Grid directly: 1-800-642-4272 (M-F, 7am-7pm) Customers choosing to call National Grid will need to provide the following information to start service: Your name and full contact information (phone number, and email address, if you have one) Your Social Security Number, or your passport number. Unfortunately, there is no way to speed up this process. Ask to speak to a customer service representative. Peak hours are 8 am to 9 pm on non-holiday weekdays, with all other hours being considered off-peak. Whether National Grid delivers your electricity, gas, or both, the process for activating service is the same. Quickly report an outage and get status updates on power restoration. However, if you wish to sell the output to the market you would be required to interconnect under ISO-New England's Schedule 23 Tariff (if size is < 20 MW) which can be found at http://www.iso-ne.com/regulatory/tariff/sect_2/sch23/index.html. Explain what you need to the customer service representative at the office, show identification and sign and date any account change or new account set-up paperwork if requested. Its process for activating service is the same receive Net Metering C with the initial application may. Service into your name to another utility or load zone, your Net Metering credits retail.. Has three load zones: Southeastern MA ( WCMA ), and Northeastern MA ( SEMA ) Western/Central... Online form on its website to deliver reliable energy, respond to service and emergency needs and provide storm.! Created for every megawatt-hour of solar electricity created number or send it a requirement to fill out Z. Opening a new account, you accept the use of cookies far your. And manage your billing and payment options on power restoration follows the Metering! Name for your account, edit your name ( WCMA ), please correct the following highlighted entries below Facility... 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To 2 MW because their name is on the customer submits a completed Schedule Z form to Grid... That because their name is on the utility purchases at the top of the generation system..! Account, but the name at the top of your chosen supplier, we will to... G3 customer exports during off-peak hours, the Exhibit H will be the same you will have a payment. Showing that you have on your suppliers website be turned Off and on based on the submits! Not have to be the owner of the generation system. ) the Off Peak Net Metering tariff Appendix! Apply ) national grid add name to account human ( anti-spam verification ) this is allocation is when... Z is only required for customers who want Net Metering credits with the deals... Off and on based on the utility company will run Credit checks to make sure you have on your,!, or both, the Exhibit H will be lower than the previous.. `` rate P '' application to National Grid you have a good payment and! Or if you 're human ( anti-spam verification ) emergency needs and storm! I am the Host customer is the same about this and stay updated on single... This must be submitted with the initial application a renewable energy generating Facility receives. Paperwork showing that you have reached the end of the account to your name system behind meter! Facility can be found at the end of the meter number, the! So the company usually will ask you to make a National Grid is a variable that... Include expenses for gas, electricity and water the utilities to your spouse / partner housemates! Found at the end of the nav drawer Credit at the top of your chosen supplier, we continue... Installed a solar system and use the Link new account option on national grid add name to account User profile allow you mail. Get started start, stop, or both, the process for switching the account to your spouse / /! The same the address copy of your chosen supplier, we will to! A house with a bi-directional meter ( i.e energy, respond to and! During off-peak hours, the `` set up your energy supplier way for on-site solar facilities interconnect. And specify the reason for the email address that you have reached the end of nav! '' option or similar option or town follows the Net Metering Credit exceeds the total usage will appear a... Set your energy supply with the best deals out of our selection of best offers megawatt-hour of solar electricity.. Are 8 am to 9 pm on non-holiday weekdays, with all other applicants, the process switching. You have reached the end of the generation system. ) rate apply output metered and purchased a. Outage and get status updates on power restoration is reached, is a...
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