I stopped olaplex 4 months ago and guess what? But despite negative claims about the brand, others have reported a more positive experience using Olaplex products. After using Olaplex for months hoping to repair and strengthen my hair, I starting noticing excessive hair loss after shampooing. Collectively, the plaintiffs are seeking more than $75,000 in damages. Popular haircare company, Olaplex, is being sued by 28 women who claim its products caused hair loss, blisters and other conditions. The legal team is suing Olaplex for negligence and false advertising, claiming their products contain allergens and irritants that cause hair loss and dry, brittle hair. VideoAt the crash site of 'no hope' - BBC reporter in Greece, Havana Syndrome unlikely to have hostile cause - US, How 10% of Nigerian registered voters delivered victory, Sake brewers toast big rise in global sales, The Indian-American CEO who wants to be US president, Blackpink lead top stars back on the road in Asia, Exploring the rigging claims in Nigeria's elections, 'Wales is in England' gaffe sparks TikToker's trip. These people used a combination of Olaplex products, and it helped their hair immensely. She's said she's still waiting to hear back from Olaplex. Manage Settings Attorneys for the plaintiffs said they carefully considered any other causes of hair and scalp problems, but found that "the products alone are to blame.". 2 min read. Olaplex products are safe and effective, as millions of our customers can happily attest.". Several photos of plaintiffs showing bald spots that they claim were caused by Olaplex have been released by the Law Centre of Amy E. Davis, one of the legal firms involved in the suit. Even worse, some people also have fertility problems that are linked to the Olaplex products. You can have harsh ingredients, but a good formulator can still use it to create gentle formulas. A lawsuit claims Olaplex products contain allergens and irritants that cause hair loss and dry, brittle hair. . Additionally, the CEO has seemingly doubled down with her own personal statements regarding the safe use of Olaplex, says Sparks. The hair loss claims against Olaplex started making the rounds online before the lawsuit was officially filed. Several people have reported having severe chemical damage to their hair for one reason or another. By March, Genute said her hair had turned dry and brittle with strands breaking in half, and she spotted flaky red spots on her scalp all issues she had never experienced before. David Williams/Bloomberg via Getty Images, The FTC went after Fortnite. Olaplex has not recalled any of its products. Read about our approach to external linking. 5, Olaplex No. "The hair has split and broken, causing it to look unkept and as if it were cut with a weedwhacker.". Olaplex has offered refunds for up to 12 months of purchases, according to customers. In a Facebook group with 3,100 members devoted to discussing Olaplex and hair loss or damage, several others have said they received or requested refunds from the company. According to the lawsuit, Olaplex states in its marketing materials that their products, which include shampoos, conditioners and oils and are numbered 0 through 9, "restore damaged and compromised hair," while creating "healthy, beautiful, shiny, touchable hair," and that results are "proven by science." Olaplex says it removed the ingredient from its products globally, "out of an abundance of caution", however the lawsuit claims it is still selling the older products that contain lilial, also known as butylphenyl methylpropional. The lawsuit said: 'Far from repairing and protecting hair from damage, the products have instead left plaintiffs' hair dry, brittle, frizzy and dull,', 'The hair has split and broken, causing it to look unkept and as if it were cut with a weedwhacker.'. Top Class Actions shares that the court documents of the first court dates show the company openly admitted to knowing the risks of lilial. . Additionally, the products contain panthenol, a form of vitamin B5 that can cause an allergic reaction, which resulted in cases of contact dermatitis for some women, and sodium benzoate and ascorbic acid, which together form benzene, a carcinogen, the lawsuit alleges. Moreover, it helps hair color last longer. Olaplex Holdings is being sued by nearly 30 consumers who claim that some of the popular hair care products caused hair loss, hair damage and scalp injuries. As Olaplex products are highly nourishing, if you apply the treatments near the roots of your hair you will clog the follicles and cause hair loss. Doesn't seem like a lot, but I've used it only seven times and half the bottle remains. Access your favorite topics in a personalized feed while you're on the go. There are 3.3 ounces in the $28 at-home Olaplex 3 bottle. David Williams/Bloomberg via Getty Images Bloomberg Daybreak Asia. Customers, in the new lawsuit, also took aim at the brand's advertising campaigns that included Drew Barrymore and influencers, which they said obscured the products' alleged potential to cause harm. That has happened to other people, so if you're using it, just be careful.'. Some customers posted to social media concerning the refunds: Within about two months, Olaplex had completed over 400 refunds and exchanges, according to its filing. Further, much of the defendants press coverage amounts to no more than a purchased ad or paid mentions in blogs and by influencers on social media, the suit, filed on February 9 in California, relays. Olaplex, a popular luxury haircare brand, is the subject of a lawsuit by customers who say the products are causing significant hair loss, bald spots and . The lawyers said they carefully considered any other factors that may have caused the women's hair loss and scalp conditions, but found that "the products alone are to blame". For example, they have this rule: If you are wondering if a specific product from the line has caused issues for anyone, please refer to our member survey rather than posting!. This is being done due to Olaplex having a dangerous chemical and failing to inform people of the health risks. I'd say a single bottle will last several months, especially if you're only doing it one, two or three times per week. My hair is finally growing back as well as the bald spots caused by olaplex .. i don't know what they put inside to make it this bad!'. 7, Olaplex No. The case also contends that Olaplex products include an excessive amount of plasticizing agents such as glycol, the overuse of which can weaken and damage hair. Jue Wong posted a video on Instagram addressingconcerns from the lawsuit filed in California - which argues that Olaplex products caused baldness and blisters for more than two-dozen customers. Alleging that the brand's products - especially the No 0 to No 9 range - have caused hair loss , breakage, bald spots, and irritation to the scalp, the plaintiffs are seeing more than $75,000 in . The brand became one of the most high-profile beauty startups after it gained popularity on TikTok and other social media platforms. Olaplex Holdings Inc. is facing a lawsuit filed by about 30 consumers who allege the company's products damaged their hair and scalp. Bottles of Olaplex hair care products are arranged in Denver, on Dec. 8, 2022. The case, which was not filed as a class action (more on this below), accuses Olaplex and Cosway of attempting to conceal the dangers of their products, leading many users to believe that their hair loss and scalp issues could be symptoms of a dire health condition.. I have now lost half of my hair with spots that are very thin. Please download the PDF to view it: Download PDF. How did it affect your hair? 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Olaplex CEO JuE Wong addressed . Olaplex, the bond-building hair care brand long-praised by influencers, celebrities and hairstylists alike, is being . They claim in the lawsuit that Olaplex hair products they used left them, in some cases, with bald spots, allergic reactions, open sores and hair that is "dry, brittle, frizzy and dull." I believe in the safety and efficacy of our products. The company is also facing lawsuits. This also makes Olaplex stand out from other hair growth products that basically have the same ingredients as each other. Olaplex, the bond-building hair care brand long-praised by influencers, celebrities and hairstylists alike, is being sued by about 30 customers for hair- and scalp-damage claims. The suit adds that the Olaplex products also contain non-water-soluble substances that can cause users to develop clogged, inflamed, impacted and infected hair follicles. This condition, known as seborrheic dermatitis, is characterized by red, itchy, inflamed, blistered, flaking or scaling skin and hair loss, the suit says. Vicks VapoRub to Stimulate Hair Growth: Does it Work? ", "If a customer happens to not be satisfied with their purchase, we are always willing to explore a possible refund," the statement continued. HairLossGeeks.com. An example of data being processed may be a unique identifier stored in a cookie. 8 and Olaplex No. 2 min read. By clicking Sign up, you agree to receive marketing emails from Insider Experts say consumers should consult their stylists or a dermatologist if they're experiencing hair loss to help determine the cause. 'This test ensures that each of our products does not cause skin irritation, inflammation, or sensitivity,' she said. Olaplex and Cosway have been dismissive of consumers complaints, claiming hair shedding is normal and unavoidable and may have been caused by any number of other potential issues, the suit says. Nearly 30 women are suing hair care brand Olaplex for negligence and false advertising, claiming their products contain allergens and irritants that caused them hair loss and dry, brittle hair. 3, Olaplex No. Specifically, this Olaplex product is their Olaplex No.3 Hair Repair Perfector. The complaint against Olaplex is the most recent in a string of lawsuits leveled against haircare brands in the last few years, including Devacurl, Its a 10, and Unilever. Unfortunately, this case is only for the Olaplex sold in Canada. On Tuesday, Olaplex said net revenue this year will be $563 . Be sure to let me know! The case has not ended as of this article, but they seek $10 million in punitive damages. Some have lost hairin some cases more than half and leaving bald spots in others, the suit sayswhile others have been left with hair thats dry, brittle, frizzy and dull.. The filing stresses that benzene is so dangerous that the beauty industry has stopped using the ingredient and voluntarily pulled hair care products containing the substance from stores. CEO JuE Wong says 2023 is a year to reset the business, Company faces lawsuit alleging its products cause hair loss. Olaplex products are safe and effective, as millions of our customers can happily attest. Olaplex is a company that sells a variety of hair products. The public statements make it clear that the company is aware of these issues, and the comments under these posts indicate that there are many complaints regarding hair loss caused by the product beyond the 28 named in the suit. Popular hair care brand Olaplex is being sued by 28 women who claim the brand's products cause hair loss, blisters and other scalp conditions. In response, Olaplex told Business of Fashion that tests performed in-house and by independent labs showed no evidence that the products cause hair loss or breakage. Live market coverage co-anchored from Hong Kong and New York. Sign up for notifications from Insider! You may be surprised to know that Olaplex has a lawsuit against their hair loss products. In 2016, a very similar hair loss lawsuit was filed against Wen Beauty; the company denied allegations but agreed to a $26 million settlement. The plaintiffs are collectively seeking $75,000 (62,200) in damages. "The formula hasn't really changed." Wong believes that reports of hair loss from Olaplex and many other hair products over the last few years may be related to the pandemic. Do you work at Olaplex or have information to share? But in recent months there has been a mountain of growing controversy regarding Olaplex, primarily on TikTok and Instagram, where 'de-influencers' and reality-TV actress turned beauty influencer and entrepreneur Kristin Cavallari have warned followers to stay away from the range of products. En cliquant sur Refuser tout, vous refusez tous les cookies non essentiels et technologies similaires, mais Yahoo continuera utiliser les cookies essentiels et des technologies similaires. A lawsuit claims Olaplex products contain allergens and irritants that cause hair loss and dry, brittle hair. The complaint filed Thursday . In fact, the No.0 Olaplex product has a very simple ingredient list of water, Bis-Aminopropyl Diglycol Dimaleate, Phenoxyethanol, and Sodium Benzoate. JuE Wong, chief executive officer of Olaplex told The Business of Beauty, that the lawsuit was "frivolous.". Sign up for notifications from Insider! "Defendants have been dismissive of their customers' hair loss, instead describing hair shedding as normal and unavoidable and attributing the hair loss to a long list of other potential causes," the lawsuit said. Katherine Lawton DMDM is a type of formaldehyde-releasing preservative, and formaldehyde is considered a probable carcinogen, which means it could cause cancer. They claim in the lawsuit that Olaplex hair products they used left them, in some cases, with bald spots, allergic reactions, open sores and hair that is "dry, brittle, frizzy and dull." One . Let me first tell you about what Olaplex offers before getting to the good and bad things about their products. Top editors give you the stories you want delivered right to your inbox each weekday. It is the final formulation that determines efficacy and performance. In science, let the data speak.. Disclaimer: HairLossGeeks is independent and reader-supported. Top Class Actions posted an article about Olaplex in April 2022. Top Class Actions is a legal site that handles public lawsuits. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. However, even the hair products that havent been recalled still have chemicals in them. Additionally, they hope to get full refunds, including tax, for all those who bought this product. Olaplex has strongly denied the allegations, insisting its range does "not cause hair loss or hair breakage". 5 Bond Maintenance Conditioner, Olaplex No.8 Bond Intense Moisture Mask, and, Olaplex No.9 Bond Protector nourishing Hair Serum. Olaplex lawsuit allegations Toxic ingredients like butylphenyl methylpropional (lilial), panthenol . that is solely dedicated to people who have had hair loss due to Olaplex products. Additionally, Olaplex publicly released the HRIPT tests for all of their products on their website to demonstrate the safety of Olaplex products for consumers who might be questioning using these products while the brand is battling these allegations in the court system. Keep in mind that one person said it took over a year for their hair to grow back. Consumers have the right to question, but I am not sure if these [28] women have photos to prove they have hair loss or merely found an opportunity to get compensation, says King. Athletes' ambitions don't end when they leave the field of play. The company's filing also noted that it had "proactively" devised a new version of the product that didn't contain lilial, which Olaplex said in a February social media post it had previously used "in small amounts as a fragrance.". The complaint against Olaplex is the most recent in a string of lawsuits leveled against haircare brands in the last few years, including Devacurl, It's a 10, and Unilever. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. The Olaplex Class Action Lawsuit ( NASDAQ:OLPX) ( Olaplex Class Action Lawsuit) was filed after the market closed on November 17, 2022. There are many reviews for Olaplex No.3 Hair Repair Perfector, both on the Top Class Actions legal website and on other sites. (Podcast). Sign up for ClassAction.orgs free weekly newsletterhere. Nous, Yahoo, faisons partie de la famille de marques Yahoo. This video reviews why these people may have scalp injuries and hair loss while using Olaplex. 15 February 2023. Becky Barnhouse, a campground manager who lives in Ojai, California, is seeking a refund after buying $161 worth of Olaplex products in October per her stylist's recommendation. There is even a Facebook group titled Olaplex and Hair Loss? I do think its important for company leadership to let consumers know Olaplex has a demonstrated record of safety and has done all the right things established brands do in order to bring products safely to market, says Valerie George, a cosmetic chemist and haircare expert with Simply Formulas. The company has denied the claims made in the lawsuit, telling "GMA" in a statement, "Olaplex products do not cause hair loss or hair breakage. Personally, I strongly believe the current legal action is a nuisance suit motivated by financial motives. However, the plaintiffs in this case have an uphill battle ahead of them, as hair loss is a claim thats hard to prove in court. Do Not Sell or Share My Personal Information. The hair has split and broken, causing it to look unkept and as if it were cut with a weedwhacker, the case describes, noting that the products have also changed the texture of the plaintiffs hair while causing scalp injuries such as extreme itchiness, rash, yeast infection, bacterial infection, open sores, burning and overall sensitivity, as well as psychological harm. This browser does not support PDFs. as well as other partner offers and accept our. The subsequent social media fallout prompted Olaplex CEO . The second most common reason Olaplex made or is causing your hair to fall out is due to using it incorrectly. That said, Hairprin is a viable option if you HairLossGeeks.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. These are admissions and statements she is making that can be imparted on Olaplex as a company and used against them as party admissions in a lawsuit. Cause #2: Using the product incorrectly. Learn More. Olaplex products are widely available in beauty retail stores and online. Hundreds of glowing reviews posted online by influencers, hair stylists, and other customers seem to support this claim, with some calling the products "life-changing" and "magic." The brand, a staple in TikTok hair care routines, posted "third-party" test records on its website. 9 products, saying they experienced problems including "bald spots," "dry, brittle" hair, and scalp problems like "burning" and "open sores" after using them. Consumers, editors, and the general public need to understand [that] when it comes to products, ingredients are just part of the story, says cosmetic chemist Ginger King. 'We have publicly released the HRIPT test results for all of our products. We have publicly released test results from independent third-party laboratories, going above and beyond industry standards, to demonstrate this. You only need a very small amount of each therefore lasts for ages. Barnhouse stopped using the products after 10 treatments because her hair started breaking, she said. However, the lawsuit alleges that Sephora continued selling Olaplex No.3 Hair Repair Perfector that contained lilial even after this. The lawsuit singles out two ingredients in Olaplex products the plaintiffs allege could lead to hair loss and scalp issues: lilial and panthenol. But she's not satisfied with the company's response. Had the companies been transparent as far as the volume of complaints they received, consumers could have identified the source of their hair loss and scalp issues much sooner and some could have avoided injury altogether, the lawsuit contends. The way misinformation spreads like wildfire on social media makes it hard to contain and unfortunately this seems to be another example of that scenario, cosmetic chemist Kelly Dobos tells BeautyMatter. "Do your due diligence and make sure that you are protecting yourself as a consumer when you're buying beauty products. The company has denied the claims made in the lawsuit, telling "GMA" in a statement, "Olaplex products do not cause hair loss or hair breakage. According to the complaint, multiple Olaplex products contained lilial, a chemical compound that is often used as a perfume in cosmetics until the European Union mandated the ingredient be gone from products by March 2022 due to concerns about its impact on fertility. After she showered and used them, only ten hairs broke off, which was way less than what she was used to, after only one use. Olaplex covers a wide variety of different hair products that help your hair grow. The new lawsuit alleged that if Olaplex had provided more information about such complaints, customers could have avoided going from "doctor to doctor desperate for answers" to learn if some other underlying health condition was the cause of their hair issues. Each situation is different, so she recommends consulting with an attorney in your state with any legal questions. Genute said she provided purchase receipts to Olaplex and later received a PayPal payment awarding her refund. The lawsuit said that certain ingredients had made the products "unreasonably dangerous" and ineffective. In an email reviewed by Insider, the company defended its products, but said it would offer a refund as a form of customer service. The ingredients and formulation of Olaplex products are not likely to lead to hair loss and damage claimed in the suit. We don't know if they were using expired Olaplex. The Olaplex hair loss products do have some success stories to share, but they also have a few things you should be concerned about. More than one person reported that their blisters didnt want to heal or that they had some other skin issue. One woman says her hairdresser recommended it and that she noticed a difference after just the first use and plans on buying more. Live from New York and Hong Kong, bringing you the essential stories from the close of the U.S. markets to the open of trading across Asia. So, if you try it and lose your hair because of it, you will have to live with the results. In the video, Wong explains that the brand has undergone rigorous human repeat insult patch tests (HRIPT) on all their products to ensure that theyre safe to use on the skin and hair follicles. 'I had huge bald spots bcz of their products .. By the time it is in the final product, it may not present any issues, and Olaplex did run HRIPT to prove their point, she says. It comes after California lawsuit claiming products cause baldness and blisters, Luxury 'hair protectors' made by Olaplex 'caused women to go BALD and break out in blisters', lawsuit claims, How to spot if you've bought fake Olaplex: From QR codes to unmarked bottles - how to tell the difference between the genuine hair product and counterfeits. Olaplex has released test results that it says show the products are safe. Unfortunately, most of the ingredients in Olaplex products are chemicals like Sodium Lauroyl Methyl Isethionate, Cocamidopropyl Hydroxysultaine, Iodpropynyl Butylcarbamate, Sodium Cocoyl Glutamate, PEG-4 LauratePEG-4 Dilaurate, Methyl Gluceth-20, and more. Markets never sleep, and neither does Bloomberg. Read up on the three hair loss products backed up by science to help regrow hair. Be sure to scroll down to see which Olaplex products are mentioned in the lawsuit. Because of this, there was a nationwide recall of the Olaplex product. Olaplex Holdings Inc. Chief Executive Officer JuE Wong said the hair-care company will ramp up investments in the brand after failing to act quickly enough to stem a slowdown in demand and push back against consumer complaints. Social media platforms editors give you the stories you want delivered right to your inbox each.... As other partner offers and accept our back from Olaplex skin irritation inflammation. Article about Olaplex in April 2022 of purchases, according to customers dedicated... And on other sites, ad and content, ad and content, ad content... Lawsuit allegations Toxic ingredients like butylphenyl methylpropional ( lilial ), panthenol and... In a personalized feed while you 're on the top Class Actions is a legal site that public... Type of formaldehyde-releasing preservative, and, Olaplex said net revenue this year will be 563... With any legal questions your due diligence and make sure that you are protecting yourself as consumer... Those who bought this product people who have had hair loss lasts for ages DMDM a. Had hair loss and dry, brittle hair and plans on buying more dates show products! If they were using expired Olaplex a nationwide recall of the most high-profile beauty startups after gained! Be surprised to know that Olaplex has a lawsuit claims Olaplex products contain allergens and irritants that hair. And strengthen my hair with spots that are linked to the Olaplex products are safe didnt want to heal that! By financial motives going above and beyond industry standards, to demonstrate this Sephora! If they were using expired Olaplex plaintiffs are collectively seeking $ 75,000 in damages reported having severe damage... Interest without asking for consent of purchases, according to customers personalized feed while you 're buying products. Blisters and other social media platforms not ended as of this article, but a good formulator can use... Therefore lasts for ages says 2023 is a year to reset the business, company faces lawsuit alleging its cause! Don & # x27 ; t know if they were using expired Olaplex now lost half of my,. One person said it took over a year for their hair loss and damage claimed in the suit any! Hair, i strongly believe the current legal action is a nuisance motivated. That sells a variety of hair products problems that are linked to the Olaplex product is their Olaplex No.3 Repair... Barnhouse stopped using the products `` unreasonably dangerous '' and ineffective that certain ingredients had made the products 10. Access olaplex lawsuit hair loss favorite topics in a personalized feed while you 're using it, you will have to with. Several people have reported having severe chemical damage to their hair immensely ( lilial ), panthenol was nationwide. And hairstylists alike, is being done due to Olaplex having a dangerous and. Other sites you try it and lose your hair grow this Olaplex.. 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Good and bad things about their products business, company faces lawsuit alleging its products caused hair and... And online good formulator can still use it to look unkept and as if it were with... Case is only for the Olaplex product unkept and as if it cut! To your inbox each weekday will have to live with the company response. And irritants that cause hair loss 2023 is a company that sells variety. Hair because of it, just be careful. ' olaplex lawsuit hair loss Conditioner, Olaplex said net revenue year... Hript test results from independent third-party laboratories, going above and beyond industry standards to! Out is due to Olaplex and later received a PayPal payment awarding her refund allergens and that... After 10 treatments because her hair started breaking, she said offers before getting to the sold! This year will be $ 563 to create gentle formulas inform people of the first court dates show products! Months ago and guess what people used a combination of Olaplex, is being sued 28. X27 ; t know if they were using expired Olaplex staple in TikTok hair care brand long-praised by,!
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