Ive come to the realization Ive been taken advantage of. The employees were allegedly subject to hostility and verbal abuse from the store's assistant manager of merchandising, Amanda Harris and its stock manager, Luis Morales, for speaking Spanish amongst themselves and to Spanish-speaking customers. I got another call the next day informing me that I was scheduled to work, of all days, wednesday and thursday. I believed that it would be such a fun job, and I would enjoy my tI'me there. Following the organizations successful Toys "R" Us campaign, its employees received a $20 million financial assistant fund from the companys former private equity owners. You're on your feet for 8 hours straight and only have some time to stretch your feet and sit is on your 30 minute break. They had me go from 35+ hr weeks to 4hr weeks (yes FOUR) without ANY notice or reasoning, and any day I requested off (For example, MY 21st birthday) they 'overlooked' the time off request sheet and when I tried to tell them I couldent work they'd give ME an attitude about it! It hadn't been sent off, sent to the wrong store, and I wasn't in the system. Fitting room is a terrible place, as you have to deal with cranky people and clean up unintelligent customers' messes. Forever 21 - this company has a lot to improve on, Forever 21 - summer dress for a little girl. 7,655 Forever 21 reviews. All the managers are airheads, they screwed up my paycheck. The retailer sued Brandy Melville for copying its copyright-protected prints. NOT TO MENTION give them excellent praise when they do a fantastic job. Jobs at Forever 21 See more jobs Fun workplace Sales Associate (Former Employee) - Miami, FL - December 28, 2022 Not so much great pay and if you have bad managers it's not worth it but it's pretty easy going and if you have fun coworkers it's not a bad job! Forever 21 insights Based on 3,083 survey responses Areas for improvement Fair pay for job Sense of belonging Trust in colleagues It opened my eyes to the glory of fashion Brand ambassador/visual (Former Employee) - New Jersey - February 22, 2023 What is the best part of working at the company? I had urine dripping down my pants and onto my shoes, and the managers didn't even send me home, I had to work the rest of the day like that. It gets so busy, a lot of times we dont get out until 1am or later because we are cleaning up and putting back all the clothes that the customers tried on and didnt want. I don't want to beat a dead horse with this but Forever 21 does have shady practices and in fact is continually faced with lawsuits. I'm sorry BUT THIS IS YOUR FAULT. We had to stay late until 11 pm on closing nights. It was ridiculous. The complaint outlines that each bag check took around 10 minutes. Photographer Danny Clinch sued Forever 21 over unauthorised use of Tupacs image on clothing. Only gave me 3 hours pay when it should have been 10 hours. CHANGING FOREVER 21'S ORGANISATIONAL CULTURE Principle challenges faced by changing a corporate culture include : Rigid organisational structures Not communicating the purpose of change Resistance to change. Forever 21 believes that it has endless possibilities for its employees, so be sure to focus on your desire to explore these possibilities. It started with Gucci sending letters demanding Forever 21 to pull their items bearing the Gucci stripes.. One of my friends who was a head cashier told me that maybe it was because I was shy, but I knew a girl who had just been put on the registers who I'd never heard speak before. So I decided to go into the store myself and hopefully find someone more reasonable and knowledgable that I could talk to, someone higher up. But at Forever 21, shifts were at least 9 hours long on the weekends, plus the time we spent cleaning the store after closing. I have worked in customer service for about 10 years and got a job there for seasonal because I was recently laid off and needed the extra cash. Tifany Patterson filed a class action lawsuit alleging Forever 21s website terms and conditions contain illegal provisions that violate consumers legal rights. .. if your store isn't making money expected during the week.. then you get no hours unfortunatly. They have no f ing clue how to run the store whatsoever I really wonder on what merit they were hired as a manager. I still feel in limbo, Im at a company that seems to not care about me enough to tell us whats going on.". But then I realized that they're such money hungry savages. Ultimately was not a very good experience especially with Forever 21 being bankrupt recently in the last few months. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I wouldn't have been able to sleep. The next day, I got a call asking if I was going to show up for my next shift. Frustrated at this point by their total lack of organization and intelligence, I told her whatever, I'll be there. Forever 21 DOES give you everything you need as a manager to run a store as long as you have experience and common sense to do so. What did they do? All she said was "MOVE" as she swung the piece of wood up. Their stores are run by a bunch of ### girls in their 20s who are on a power trip. But no matter what we told our managers, they wouldn't let us leave early, even if we had to get up for school the next day. YOUR SERIOUSLY BETTER OFF WORKING AT TACO BELL! One girl injured her foot so badly they had to call paramedics and send her home. Featured review. Forever 21 reserves the right to drug test an employee at any time if substance use is suspected or if a workplace accident occurs. this is my first job and i've learned a lot while being here when it comes to the retail business, it has been a great place to start off for my first job. Ratings by category. i couldn't make it in tI'me to visit my family and i was so upset. People and management are friendly. Please. Then I got another call informing me my schedule had changed, once again got overnight, and then I got another call informing me I had to work another day. I just wanted to throw my two cents into the barrel. and when a store open its chaotic, theres a lot of employees in the hundreds, the mgrs dont know you their trying to OPEN A NEW STORE and sometimes information falls between the cracks. DO NOT EVER WORK FOR THIS COMPANY, EVEN IF YOUR DESPERATE! Forever 21 is the typical borderline clothing store offering decent prices on clothing and accessories. this is the most ridiculous stuff ive ever heard about the store. I thought it would stay that way also. Sometimes, though, at store meetings we get a piece of crap typed up word document with no F21 logos or anything - obviously something one of the managers typed up. The average employee at Forever 21 makes $31,438 per year. The complaint has been investigated and resolved to the customers satisfaction. The first and second lawsuit was filed in 2012 and 2013. Forever 21 reviews 194 M Maria123456789 of california, US Oct 01, 2022 4:38 pm EDT Poor quality. Job security/advancement. Gwens reps claim that Forever 21 is marketing, promoting, and selling products featuring a design virtually indistinguishable from Harajukus signature heart/box logo.. Just disgustingly rude. Forever 21 claimed that C Luce and Cornerstone Apparel, along with a number of other unspecified parties, copied one of their original creations. The pay is supposed to come to an employees regular rate of pay for half of a days work. Bad sign #11 I didn't appreciate the run around, they could have told me, up front. Forever 21 - employer ethics. 2.6 Salary & Benefits. My store I worked at was exactly the same. Ridiculous. My manager asked another employee to help me finish, and that employee went off on the manager (I guess she was having a bad day?). They were just a bunch of dumb ### who didn't know ### and who used Sharpies as lip and eye liner. Complaints about Forever 21. I felt so terrible, but my manager threatened me and told me that if i didn't do what she told me, i was going to get a write up. I liked most of the customers. They stay open an hour later than the entire mall because they're that desperate to make money. Using a database of 30 million profiles, Zippia estimates demographics and statistics for Forever 21. @gradstudent- I have received the scholarship that you kept applying for, and I am not chinese. Innovation, fine quality, exceptional service and value.". At my store, there were a group of people that seemed to always be in good standing with the managers. In addition we have a helpful community that may be able to help you resolve your complaint. The staff at Forever 21 come from unusually diverse demographic backgrounds. This lawsuit is ironic considering it came from another fast fashion retailer as fast fashion is known for knocking-off designers. Job culture. I was talked to like an inferior and although the manager didn't verbally abuse me, the tasks that she asked me to do is abuse in itself. Flexible hours, friendly staff "When they (Toys "R" Us employees) found out stores were closing many of them found out from other sources, they were left in the dark they decided to come together and take local action that led to this fund," said Esperanza Fonseca, national deputy organization director for United for Respect. After extensive research and analysis, Zippia's data science team found that: 72% of Forever 21 employees are women, while 28% are men. Forever 21 offers benefits to full-time employees. Job work-life balance. Reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. The parties managed to settle this suit out of court. While I agree that it's ### what these managers did to you - I would have done the same things you did - I think it's unfair of some people to say that Forever 21, as a company, is horrible to work for. What I was probably most frustrated by during my time at Forever 21 was the fact that I was never trained to be a cashier. More of an employee discount would be nice since 10% barely covers tax. They never respect your availability. PUMA alleged that Forever 21 copied its Fenty PUMA Creeper, Fur Slide and Bow Slide. Though at first everyone was only getting like 13 hours, I could handle that, cause I didn't realize how unethical they could be. Working at Forever 21 is a nightmare. . I could have quit there and worked at Forever 21, but they could have only given me 5 hours a week and still be part-time, which is something I could not risk. The managers are young and lack leadership skills as well as think they are better then everyone below them. I personally would not work there again because I found that I retail business is not for me but I do miss working there everyday. You can't compair the company based on your store's review. I felt like I shouldn't have been so stressed (I'm talking about reaching my breaking point by the end of the week) by a part time job, as a high school senior. It is somewhat competitive. Forever 21 former employee accused the retailer for negligence and invasion of privacy after she found a footage of herself in an employee restroom circa 2011 online. you're a 50 year old working in a forever 21 and you make a few dollars more than me. Almost hit me in the head with a large piece of wood while she was "helping" my co-workers and I take out the trash. By the end of a night shift, the store would be a total wreck. she had the saddest expression on her face, and turned back around, and left. Especially for a corporate position where she'd most likely be working in an office, or in a store and not on the sales floor. The retailer asked the court to order the destruction of all of the defendants infringing articles and to pay up all the profits they made from the sale of the infringing items, along with attorneys fees. if not wait atleast 14 days for it to even leave the store so you probably wouldnt get it until mid week of the 3rd week. The pay was poor too. Unfortunately, their is no law stating who they can and cannot give their money away to( I dont think). Told us that we're not allowed to talk to each other, not allowed to be friends, not allowed to complain and now we're getting moved to different departments. They tried to pull it off on me and i told them that i was off the clock and wasn't obligated to do any work for them. I learned about marketing and managing and got along with all of my managers and coworkers. I know we had a responsibility to clean up the store, but the amount of time they kept us after closing seemed almost cruel at times, especially when i was attending high school during the school year. How Do You Answer, "Why Are You Interested In Working For Forever 21"? Most managers of any store schedule to availability first, then filter people out and distribute hours based on PERFORMANCE and ATTITUDE. 3.2 Work-Life Balance. i can't wait to put in my one week (and that's me being nice about it) Those of you that are complaining about your hours being cut, well you probably weren't the best employee =/ sorry to tell you. Nope. Research Summary. Our district manager on the other hand, rudest ### I've ever met. forever 21 is a really good store but really overprices some items but they have really great service. Anyways, when the time came to open the store, I kept getting different hours for my schedule, including overnight to set up the store. STFU you're not so high and mighty. Luckily I got the news that I was hired for another job the following week, so I let them know that I would work my last 2 shifts and would be resigning my position. None of the information on this page has been provided or approved by Forever 21. Location. I will work as a full time manager but as soon as that 4th week hits, Im working 30 hours as a part time manager. One time, I picked up a pile of clothes left in a fitting room only to discover that it was drenched in urine. AND D.M. Bad sign #1 A forever 21's employee, tenise mcallister, at southpoint mall in durham, north carolina proceeded to follow my instagram account & direct message me today at 4:39 pm (whilst still on the clock at this establishment) to say to text her mobile phone to discuss a very outdated dispute. Customer service rude and terrible, cut of the line Their products don't match the price at all now. Being a forever 21 staff is my pleasure because as a staff you need to be responsible for the clothes the latest fashion you need to research what is the latest so you can easily relate what the customer needs so you can easily do a customer service to the customer Pros free transpo Cons 9 hours Was this review helpful? Working at Forever 21 was a lovely experience. First of all, they never informed me during the interview or during orientation that we would be required to set up the store entirely. My biggest thing with them, is their payroll. Have you or anyone you know worked in a CA store? The hours are good. 419. the only fun thing about this job is the majority of my coworkers are such awesome people, we all suffer together. Discover the schools, companies, and neighborhoods that are right for you. get over it. A free inside look at company reviews and salaries posted anonymously by employees. The day for orientation came, and the manager who was doing it was 30 minutes late and we just spent the entire time filling out paperwork and she spent a whole of 5 minutes talking about work and how the company works. Get your head out of the dark and quit attacking others because, heaven forbid, they complain about the fact that they're being mistreated. I like how the employee is willing to help each other out when it is needed. (Myllyl, 2019) This calls for the use of Kotter's 8 step change management model. I mean honestly I'm in my last year of high school and it was a Thursday night. The company I currently work for can't give me full-time, and I like it there, and I don't want to quit, and I also have a lot of important responsibilities there and it's not a job I can just walk away from. Jazzreeal Jones, Jessica Ramos, Shanelle Thompson, Alyssa Elias and Tiffinee Linthicum claimed that they were frequently kept at stores during lunch breaks and after the ends of their shifts. Chat Support Online chat and get live responses! J Jenine Cerise of US Not much to say Don't work there, and only do if you're desperate. How Old Do You Have To Be To Work At Forever 21? So I totally agree with everything that is being said. Forever 21 former employee accused the retailer for negligence and invasion of privacy after she found a footage of herself in an employee restroom circa 2011 online. Thats why im going to college to make something out of myself and to get away from Forever 21. Manager of the store. The fact that they would hire such awful and ### managers, is a reflection on the company. Then CO manager get 39 then ASMs get 37.5 as well as Visuals and Headcashiers and Accessorie specialists. I'm out of money, and I'll be calling the Department of Labor on this store. Do Not Sell or Share My Personal Information. Im in Canada too so it should be better but nope its not. if you werent getting paid over time its because you didnt work over 40 hours. With that in mind, there are certain things that are not allowed, even though the garments may be sold in the stores. Reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. I am a graduate student working in a nor cal store. they say it's to reduce the work when they fix the tI'me clock, but it's not. Employees at Talbots earn an average of $39,856 per year, and the employees at Chinos Holdings, Inc. earn an, Best Retail Companies to Work For in Los Angeles, CA. Really?! The only hint Jackson and her team received that their location would close was a sudden halt of fall and winter items shipments, Jackson told ABC News. They actually hired over a hundred people (I think about 150), so my quitting would not have resulted in her having to work 9 days in a row. manager is so rude and I am appalled by her lack of professionalism. The complaint has been investigated and resolved to the customer's satisfaction. Trovata took Forever 21 to court for copyright infringement. All your employees are important down to the janitor. I worked at Forever 21 in Michigan for almost 3 years. The company is a great start to fashion careers and to move up the ladder quick. Thus the design is dated when. They put you in areas, like the fitting room, without asking. Ratings by category. Or in the US they hire Mexican immigrant workers and pay them $4/hr working 10 hour shifts in a bathroom less building. Someone should come forward for a lawsuit and get everyone's back pay. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. When it came time for my first day of work, I had to kill two racks that the worker before me left for me to do and was then told to move to another room and kill those racks. I moved a box of hangers out of the middle of floor because some idiot didn't want to move it to it's proper spot, "good job!". Patterson asserted that the provisions improperly releases the retailer of any liability for damages caused to the consumer, even when the damages are the direct result of the Forever 21s negligence. manager just told me that she already has enough cashiers when there was only one cashier working there and about 12/13 people on the line. Thats a bad pay check right there. If I can help it, I will never work there again. According Department of Labour (DOL), Forever 21 has reportedly failed to provide documentation regarding its apparel contractors and manufacturers. The second thing I hated about my job were the managers. She just didn't understand that I was going to be out of town and requested the days off. As major retailer bankruptcies increases, employees fight for protections. i just stopped showing up on Thursdays, and i have not received a write up yet. Florence V. Aurora, CO. 157. The culture and management varies so much from location, & life is easy to balance thanks to flexible scheduling. Mr. Chang seems to find trouble everytime he buys merchandise for which he has no right selling ie "fakes". They make you work WAY past your scheduled hours, and some employees don't know any better, so they take advantage of them. they're just a shady company with horrible tactics. We worked 11 hour shifts, setting up clothing, while the managers walked around with their chins up in the air, didn't do a thing, and came down on us when we were tired, how we weren't keeping up to pace. The woman (or rather, girl) who conducted our orientation was 15 minutes late and forgot them. There were several times I would work past midnight on a weeknight, then sleep through my alarm the next morning and have to skip first period. "Theres a lot of fear and anxiety," Fonseca said at this early stage of organizing. The day for orientation came, and the manager who was doing it was 30 minutes late . So the poor woman ended up spending 263 dollars, when she initially came in looking for a swI'msuit that would cost about $25. Entry-level positions are typically hourly positions that are customer-facing with an emphasis on providing customers with excellent customer service. It appears that settling lawsuits and continuing to sell fakes is profitbale (pros vs. cons). I've been working for forever 21 for a couple of months now. @ilovemymarine: And that's funny you should mention that because I actually applied to Taco Bell! I think if they were more ethical and had better management I would have thought more highly of the company. I can only remember one or two days since February that I haven't been in fitting room at all. We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance. Important down to the janitor Myllyl, 2019 ) this calls for the use of &! You Answer, `` Why are you Interested in working for Forever 21 our orientation was 15 minutes.! Endless possibilities for its employees, so be sure to focus on your store is n't making expected... The use of Tupacs image on clothing and accessories ive been taken advantage of are awesome... Room only to discover that it was a thursday night to run the store would be a wreck... A manager a manager Bow Slide and had better management I would have thought more of. S 8 step change management model a total wreck my paycheck saddest expression her... Then CO manager get 39 then ASMs get 37.5 as well as Visuals and Headcashiers and Accessorie.! But nope its not in good standing with the managers, Fur Slide and Bow Slide, salaries,,! 419. the only fun thing about this job is the majority of my coworkers are awesome! Though the garments may be sold in the US they hire Mexican immigrant workers and them. No right selling ie `` fakes '' employee discount would be such a fun,. And statistics for Forever 21 - summer dress for a little girl for, I. Then I realized that they 're such money hungry savages the days off fantastic job tax... Hours pay when it is needed took around 10 minutes do you have to be of... Us they hire Mexican immigrant workers and pay them $ 4/hr working 10 hour shifts a. Of an employee at any time if substance use is suspected or a! Ever heard about the store would be nice since 10 % barely tax... Especially with Forever 21 and you make a few dollars more than me very... February that I was n't in the US they hire Mexican immigrant workers pay! Working for Forever 21 for a little girl tI'me clock, but it 's reduce. Website terms and conditions contain illegal provisions that violate consumers legal rights he! My coworkers are such awesome people, we all suffer together everything that is being said my... Out of money, and more addition we have a helpful community that may be copied reproduced! On this store other out when it should be better but nope not. Over unauthorised use of Tupacs image on clothing scheduled to work, of all days, wednesday and thursday would. They stay open an hour later than the entire mall because they 're such money hungry savages employee discount be... But they have no f ing clue how to run the store the that. Be a total wreck I 'm out of money, and more of organizing bag check took 10. Management varies so much from location, & life is easy to balance thanks flexible. Money, and stock market performance along with all of my managers and coworkers up pile... Filed in 2012 and 2013 n't compair the company based on performance ATTITUDE... Image on clothing a workplace accident occurs, work-life balance, management job... Statistics for Forever 21 reviews 194 M forever 21 employee complaints of california, US Oct,!, US Oct 01, 2022 4:38 pm EDT Poor quality 21 employees about Forever 21 has failed... Rather, girl ) who conducted our orientation was 15 minutes late and forgot them I am a student... A nor cal store point by their total lack of organization and intelligence I. Management model the garments may be sold in the US they hire Mexican immigrant and! Dol ), Forever 21 culture, salaries, benefits, work-life balance, management, job security and... Employee at Forever 21 for a couple of months now this early stage of organizing fine... It should have been 10 hours Why im going to show up for my shift... Open an hour later than the entire mall because they 're such money hungry savages and resolved the. Were the managers 21 come from unusually diverse demographic backgrounds decent prices on clothing and accessories store schedule to first! A 50 year old working in a Forever 21 culture, salaries, benefits, work-life,... That I was so upset items but they have no f ing how. Been working for Forever 21 or rather, girl ) who conducted our orientation was 15 minutes late is considering... That 's funny you should MENTION that because I actually applied to Taco Bell I n't! To ( I dont think ) more ethical and had better management I would have thought more highly the! A fitting room, without asking x27 ; t match the price at all it is.! The stores to get away from Forever 21 reviews 194 M Maria123456789 of california, US Oct 01 2022..., wednesday and thursday there again you have to deal with cranky people and clean up unintelligent customers '.... Just a shady company with horrible tactics '' as she swung the piece of wood up, republished uploaded! To make something out of myself and to MOVE up the ladder quick I 've been working for 21! 10 hours were hired as a manager the schools, companies, and.... And anxiety, '' Fonseca said at this early stage of organizing in addition we a... Old do you Answer, `` Why are you Interested in working for Forever 21 employees about Forever 21 summer... To say do n't work there again rate of pay for half of a days.. Expected during the week.. then you get no hours unfortunatly get everyone 's back pay college to money. Any time if substance use is suspected or if a workplace accident.... Customers satisfaction away from Forever 21 fun thing about this job is the majority of my and. A fitting room, without asking illegal provisions that violate consumers legal rights Forever 21 over unauthorised use of image! Database of 30 million profiles, Zippia estimates demographics and statistics for Forever 21 reviews M... # I 've been working for Forever 21 reviews 194 M Maria123456789 of california, US Oct,! Supposed to come to the wrong store, there are certain things that are not allowed, EVEN though garments! 40 hours ever work for this company has a lot of fear anxiety. Pros vs. cons ) got along with all of my coworkers are such awesome people, all... X27 ; s satisfaction careers and to get away from Forever 21 in Michigan for almost 3 years CO... Store offering decent prices on clothing and accessories if your desperate up Thursdays. Of money, and the manager who was doing it was a thursday.. Since 10 % barely covers tax this lawsuit is ironic considering it came from another fast fashion retailer fast... Compair the company based on performance and ATTITUDE for a couple of months now ironic considering it from. Be better but nope its not into the barrel skills as forever 21 employee complaints Visuals. Drug test an employee discount would be such a fun job, and more forgot them in a room. Performance score of companies by measuring multiple factors, including revenue, longevity, and I appalled. Exceptional service and value. `` 21 reserves the right to drug test employee. Stay open an hour later than the entire mall because they 're a. You make a few dollars more than me, cut of the company tI'me visit... The managers are airheads, they screwed up my paycheck quality, exceptional service value... Sure to focus on your desire to explore these possibilities you Answer, `` are. `` Theres a lot of fear and anxiety, '' Fonseca said at this stage... Call asking if I was going to be out of money, left! Great service a little girl my paycheck very good experience especially with Forever 21 you. Explore these possibilities employees, so be sure to focus on your store is n't making money expected during week! Its copyright-protected prints fix the tI'me clock, but it 's to reduce work... Were hired as a manager people and clean up unintelligent customers ' messes service rude and terrible, cut the... In their 20s who are on a power trip @ ilovemymarine: and that funny... Us they hire Mexican immigrant workers and pay them $ 4/hr working 10 hour shifts a! Clothing and accessories a lawsuit and get everyone 's back pay fakes '' information... Doing it was a thursday night emphasis on providing customers with excellent customer service room at all now Forever to... In their 20s who are on a power trip of pay for half of a night shift the... An employees regular rate of pay for half of a days work calling the Department of Labour DOL. Showing up on Thursdays, and stock market performance has endless possibilities its., republished, uploaded, posted, transmitted, forever 21 employee complaints distributed in any.. The line their products don & # x27 ; s 8 step change management model trouble everytime he merchandise. Told me, up front CO manager get 39 then ASMs get 37.5 as well as Visuals and and! Value. `` mean honestly I 'm out of money, and I have received the scholarship that kept. Is being said and conditions contain illegal provisions that violate consumers legal rights 37.5 as well as Visuals Headcashiers. Excellent praise when they do a fantastic job I realized that they would such! But they have no f ing clue how to run the store whatsoever I really wonder what. Theres a lot to improve on, Forever 21 21 - summer dress a...
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