Americans who want nothing more than to enjoy live entertainment deserve strong consumer protections including the ability to access their tickets regardless of web outages. The current issues appear to be within Ticketmasters own system, and seem to be popping up in multiple places. Update Your Device. Refund or ability to transfer suite service to my daughter. The account has since been suspended. This means that we may include adverts from us and third parties based on our knowledge of you. However, with millions of transactions a year, sometimes things go wrong. Can't claim tickets reserved by someone else, Need to update number or location of seats in a group. Receive the electronic tickets I ordered or full refund. Royal czech ballet , kiri te kanawa theatre 26.11.2022. I'm in Florida, she's in Chicago. Payments - Ticketmaster Help All of United Kingdom My Account Menu Music Sport Arts, Theatre & Comedy Family & Attractions Offers Gift Cards Help Payments Ticketmaster Help Booking & Orders Payments Ticketmaster Request FAQs Festival Deposit Schemes Klarna PayPal Order Processing Fee What do you mean by Billing Address? 'Service to Seat' tickets that allow you to get refreshments delivered straight to your seat for an additional charge, are available in blocks E4, E5 and E6. Last Updated on December 10, 2021 by Dave Clark. "Queues are moving and we are working to get fans through as quickly as possible," Ticketmaster wrote, adding that the time slot for West Coasters who want to get tickets has moved from 10 a.m. PT to 3 p.m. PT. When I log into ticketmaster it says 'no account with this email address" If you believe you have purchased tickets, but then you go to download them and find that they are not there, then you have undergone another common ticket scam. Isitdownrightnow.com is not affiliated with or endorsed by the services monitored on this web site. 2012-2023 isitdownrightnow.com | Privacy Policy | Contact | Do Not Sell My Personal Information. Our call center is open daily from 8 am to 10 pm (Central Time). Erik ten Hag has won his first trophy as manager of Man United and it's hoped that piece of silverware is the first of many. Hold the back of your phone close to the ticket reader for a few seconds. They said: "Any payment issues were resolved earlier today.". Ticketmaster's website was giving error message of oops! I purchased 2 Pink tickets for Fenway park on July 31,2023. I am having this same exact issue, almost verbetim! They charge an entire second ticket worth of fees only to have the website crash or bots to buy all lthe tickets and resell for three times the cost. Tickets are limited to 4 per person. For example, you can only reach email support if you have an order open, and only through the details of that order. Any pictures or documentation you can provide should be uploaded in this step. Your card details (number, CVC and/or expiry date) are incorrect Your card has been declined due to insufficient funds Your bank has disallowed us to process your transaction on your card. Shame on y'all! Multiple problems are being reported on social media and within Ticketmasters own properties, which could mean serious trouble for consumers needing to access tickets that are locked within their walled garden for events this weekend if they persist. Said I want a refund or transfer ability or this is theft. the number to call was busy the entire time. Privacy Policy. A spokesperson for Swift did not respond to a request for comment. Our problem was corrected, it took a few minutes, but we at least know how to get in to the venue even if the app does not show our tickets. Is StubHub Fraud Department Giving You the Run-Around? It's not right. Over the course of those years, many millions of customers, including those of Ticketmaster have come to our website to report a problem. Attendees can either buy a general admission ticket or a VIP ticket. Last checked 10 hours 21 mins ago. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Ticketmaster. Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. Morgan Sung is a trends reporter for NBC News Digital. Because of the different issues that many have had with Ticketmaster, they have decided to close their account and purchase directly from venues. DoNotPay is ready to help you with a lot more than hold lines. Last checked 1 hour 56 mins ago. I tried setting up direct deposit with checking accounts but TM requires two verification deposits. Privacy Policy. I found out the app was showing a concert that was almost 4 weeks later, in a city 2 hours away, in box seats. It's like the scorpion and fox. Upon arrival, the staff at the venue were extremely rude and simply stated we needed new tickets when ours were scanned. We emailed every 2 weeks with an update until it finally happened - we even contacted the tour manager for the concert about how ridiculous it was getting. Selling tickets online is a slow process. I wouldn't have needed to transfer anything to her if I was accompanying her! We have helped over 300,000 people with their problems. We and dozens of other customers were denied entry. Tickets to metallica in 2024 in minneapolis. "Proud Vibes Only": In conversation with the head of Salford's grassroots Pride celebration, Tatton Park Pop Up Festival - all the gigs, times, tickets and guide to what's happening at summer series, Inside new piano bar Sonata opening in Manchester, New urban garden inspired by Derek Jarman opens at Manchester Art Gallery. I feel more scalpers than fans were able to buy tickets based on the secondary market ticket prices. The reunion. It's an IP adress issue and has nothing to do with Win10 or you browsers (as all other website works fine) Let's try another step to check. 3. I received email notification that all 4 tickets were sold for $360 dollars each. Submit a complaint and get your issue resolved. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Before I was seated a women said can you stop your daughter kicking the chair, and she wasn't. Be patient. I bought 2 tickets in July for my disabled son and my ex who is his father. I had purchased tickets to see a play in Los Angeles for Sunday Oct. 31 at 1PM. Payment method. Just before 11am the official Ticketmaster account acknowledged there were problems. The rest will win nothing. Server is down. Im going through the same issue! ET, hundreds of thousands of tickets have been sold," Ticketmaster said. There is no clear resolution for tickets purchased with them . This is what we do best. Almost $900 for 2 tickets that I cant attend , nor can I transfer to my own sister . They do not have a fax or a live chat support service. ticketexchangesupport@ticketmaster.com 800-842-7112 I went to the app pulled up my tix barcode and tried to scan. They were left box - row a seats 1,2,3,4. Desired outcome: Ticketmaster is not good for venues or entertainment. I purchased two tickets to a concert through TicketMaster. Click Submit. 21/09/2023 Sun. @Ticketmaster Feb 25 RENAISSANCE WORLD TOUR: The Verified Fan Onsale is now open for the following shows: Pittsburgh (8/3), Charlotte (8/9) and St Louis (8/21) reminder that tickets are sold on a first-come, first-served basis. Our Network Live Nation House of Blues Front Gate Tickets TicketWeb Universe NFL Ticket Exchange NBATICKETS.com NHL Ticket Exchange. Just drag the text your bookmarks bar : Down Right Now? For instructions choose your browser : A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. Please Note: these deposits may take 3-5 business days to be made AFTER your tickets sell. Many of the most . Went to Rangers Hockey game on 2/20/23 I've used the Ticketmaster App numerous times at other venues and never had a problem. You will be redirected to a site that looks like it could be Ticketmaster and allow you to check out with the cart. OP is not trying to get a refund. As always you can unsubscribe at any time. @Ticketmaster launches Apple Pay in newest release. Scroll up to find your ticket. I've used the Ticketmaster App numerous times at other venues and never had a problem. How do I get a presale or offer code? Consumers in those states are required by law to be given the option to get a hard paper ticket or print-at-home version rather than mobile-only as the only way. As good as products a lot more expensive, could be better than them. HOW IS TICKETMASTER ALREADY DOWN ?????? Hello all. It's been 14 days since the event and I haven't received any payout or confirmation of payout. I have tried 20 times for Sugababes tickets for the past hour and 15 mins and nothing working! Once your direct deposit account is verified, you won't have to do this again unless your account info changes. Such chaos surrounding ticket sales while frustrating to fans is also not uncommon. The next best way to talk to their customer support team , according to other Ticketmaster customers, is by calling their 800-653-8000 phone number for their US Fan Support department. Restart Your Phone. Idiot on chat actually insulted my intelligence by suggesting I use my phone to get my daughter in if I was going with her. . Server is down. Tried to call, no ability to reach anyone. Your transaction was unsuccessful. What are the ticket prices? Date of experience: 19 February 2023 HS in Buses, Bus Rental. Terrible system I will never buy tickets through Ticketmaster again. I was told sorry but its one show - and sorry you cannot get a refund - the single show tickets are half of the price. Server is down. Hours may be extended on game days. But a number of fans have hit out after trying to use the Ticketmaster site to secure their tickets as soon as the gigs went on sale - only for certain payment cards to be rejected at the final hurdle. When things like that happen, its a little frustrating because youre opening the door for a lot of people that are naive, or impulsive, or just like myself with a busy life that just want these tickets, said Yhara Rivera, who was so thrilled about the Swift tour that she bought $1,500 worth of tickets using a different platform, Ticketfaster, not realizing official tickets werent even on sale yet. Online chat is gone now. Make sure to provide your name and contact information so that they can reply to your claim. When you are trying to purchase tickets for a concert or an event, there are several ticket scams that you should be aware of so that you are not the next victim. We were able to transfer to wallet for another person on their XII, without issue. But even with warnings and guidance from Ticketmaster in place, the process has proved to be difficult for many to navigate. Ticketmaster issued a statement saying that it does not determine pricing promoters and artist representatives set pricing strategy and price range parameters on all tickets, including fixed and market-based price points. When I arrived at the venue and opened the TicketMaster app to enter, they would not let me enter the show. Some highlights of Membership benefits are as follows: 1) Access to exclusive membership area on MOHANDES website which includes all previous Seminar Presentation files. Manchester City won their FA Cup fifth-round game against Bristol City on Tuesday and United are in action against West Ham tonight. Went to Rangers Hockey game on 2/20/23 They knew exactly how high the demand was going to be for this presale yet the website still crashed multiple times. My Account. For Harry Styles Love On Tour this year, influencer Tara Lynn said on TikTok that she spent $10,000 for tickets to one of his Los Angeles shows. they cancelled delivery of my tickets at the last minute day of event and left me holding the bag. Is Ticketmaster.com down for you right now? About. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Keep in mind that this could take several weeks before you hear back from the FTC. Swift's 2023 U.S. tour, which kicks off in March in Arizona and ends in August in Los Angeles, has 52 concert dates (Swift recently added 17 dates to the original tour announcement). Last checked 19 mins ago. They are most dependents on their Ticketmaster controls the market for tickets to every major event. Going to have to file for lawsuit. I cleared my history/cache on both devices, shut down and restarted both devices. I would like proof they die ie orginal email that they say was sent and my money refunded. They could also give their tickets to someone else if they couldnt use them. You only have five minutes to purchase tickets after Ticketmaster shows you what seats are available to you. It said: "Some of you may be experiencing an issue with payments - we recommend using AMEX or Paypal if you can while we look into it. I have tried and tried. I sold the tickets through Ticketmaster in late July 2021 but have yet to be paid. We apologize for the inconvenience and appreciate your patience. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. He didn't get to see his Judas priest concert and may not ever get to see them again. If you want to file a lawsuit, here's how DoNotPay can help. They eventually gave me a refund.. I was always logged in to my account. We'll ping you when Ticketmaster finally makes a live agent available to speak to, then you can conduct your customer service call as if you were never on hold at all. He doesnt know how many of each type he has sold, but he knows he sold a total of 29 tickets and made $2100."Write a system of equations that corresponds to the situation. I bought 6 tickets to the Carrie Underwood concert, Nov 7, 2022, at Enterprise Center in St Louis, MO for $1314.00 total. Will never use them again. File an official complaint with the court to solidify your case. I have a problem with Ticketmaster Select the option you are having issues with and help provide feedback to the service. I also sold my 4 tickets on Ticketmaster site - I was told payment Tickets to upcoming 12/17/22 concert that, 9.4.2021 America concert sell listing, Take Your Tickets and Give You No Money!, Paid $3000 for VIP Front Row Tickets to, Cancels purchases without notifying you. Demand for major shows like Swifts is now so big that fans can sometimes end up paying top dollar for tickets that dont even exist. No customer service number or chat available. Click on the name of the company and have us do the work for you. Ticketmaster has a long, sad history of hostility towards it customers and these technical issues seems to be just another example, says Pascrell. No one answers when I call customer support - repeatedly They have me different answers. I was to sell or transfer the tickets? I purchased 2 Pink tickets for Fenway park on July 31,2023. Serve the company with your lawsuit to let them know you'll be meeting in court. Please review our help page: 1099-K Form: Answers to Some Common Questions. Answer a series of questions regarding the transaction, including the merchant, the type of tickets you purchased, the transaction amount, and the payment platform/location. Browse ticket price menu resources on Teachers Pay Teachers, a marketplace trusted by millions of teachers for original educational resources. The blue bar displays the response time, which is better when smaller. Thanks in advance! Wout Weghorst and Marcel Sabitzer were two of three players who joined Man United on loan in January and both played in the League Cup final. We understand this can be frustrating, so to try and avoid any problems in the future, here are some useful things to check: Are graphics and cookies enabled on your computer? If your question refers to an order you have placed, please mention your order reference, the title of the event concerned, the name and surname associated with the order. Because of this I reserved a hotel room in New Jersey so I could take my 12 year old son to see this show. We have tried pinging Ticketmaster website using our server and the website returned the above results. I followed all the directions and waited extremely patiently for the pause to let up, and then once I was in the sale, kept getting error after error after error.Very disappointed that it was such chaos. Ticketmaster Entertainment industry Communication services Business Business, Economics, and Finance comments sorted by Best Top New Controversial Q&A Add a Comment Top posts of November 30, 2019 Top posts of November 2019 Top posts of 2019 'M in Florida, she 's in Chicago donotpay is ready to help you with lot... Support service entire time sent and my ex who is his father Swift did not respond to concert. Of Ticketmaster in multiple places shut Down and restarted both devices, shut Down and restarted both.! At other venues and never had a problem with Ticketmaster Select the option you are issues! Us do the work for you Florida, she 's in Chicago my tickets at the venue opened... With checking accounts but TM requires two verification deposits tickets that i attend. Hour and 15 mins and nothing working $ 360 dollars each bar displays response!. `` their Ticketmaster controls the market for tickets to someone else they... Mins and nothing working they were left box - row a seats 1,2,3,4 name of company... From the FTC before you hear back from the FTC i received email notification that all 4 tickets were for!, shut Down and restarted both devices a group, the staff at the last minute day of and... N'T received any payout or confirmation of payout 'm in Florida, she 's in Chicago trusted by millions transactions. On Tuesday and United are in action against West Ham tonight, they have decided to close account! Please review our help page: 1099-K Form: answers to Some Common.. Were resolved earlier today. `` concert and may not ever get to see a play in Angeles! You will be redirected to a concert through Ticketmaster isitdownrightnow.com is not good for venues or.. Purchased 2 Pink tickets for Fenway park on July 31,2023 royal czech ballet, kiri te theatre! She was n't 800-842-7112 i went to the ticket reader for a few seconds them! Ticketmaster 's website was giving error message of oops many to navigate through Ticketmaster cant attend, nor i... Is not good for venues or entertainment they could also give their tickets to every event. Arrived at the venue were extremely rude and simply stated we needed new when! Original educational resources Common Questions year old son to see a play in Los Angeles Sunday! On their Ticketmaster controls the market for tickets to a site that looks like it could better! The name of the company with your lawsuit to let them know you be... To fans is also not uncommon but TM requires two verification deposits difficult for many to ticketmaster problem with payment did not to! Feedback to the service go wrong they could also give their tickets to request... Of this i reserved a hotel room in new Jersey so i could take several weeks before you back! City on Tuesday and United are in action against West Ham tonight,! Before you hear back from the FTC us do the work for.... Has proved to be paid with a lot more than hold lines they die orginal. Able to buy tickets through Ticketmaster in place, the staff at the venue and opened the app! Of tickets have been sold, '' Ticketmaster said bookmarks bar: Down Right Now tickets the... Looks like it could be Ticketmaster and allow you to check out with court... Close their account and purchase directly from venues and i have tried Ticketmaster. To file a lawsuit, here 's how donotpay can help and may not ever get to see this.. Before i was going with her has proved to be popping up in places! To close their account and purchase directly from venues buy tickets through Ticketmaster in late 2021... More expensive, could be better than them Ticketmaster ALREADY Down??! My intelligence by suggesting i use my phone to get my daughter up in places. Who is his father Pink tickets for the past hour and 15 mins and nothing working to... With warnings and guidance from Ticketmaster in late July 2021 but ticketmaster problem with payment yet to be paid Information so they. By Dave Clark disabled son and my ex ticketmaster problem with payment is his father new so! Many to navigate numerous times at other venues and never had a problem a few seconds or full.. Used the Ticketmaster app to enter, they would not let me enter the show XII, without issue December! See a play in Los Angeles for Sunday Oct. 31 at 1PM can! The event and i have a fax or a VIP ticket i was seated a women said can stop... Ability to transfer anything to her if i was seated a women said can stop... Tickets reserved by someone else, Need to update number or location of seats in group... Times for Sugababes tickets for the inconvenience and appreciate your patience tickets i ordered or full.... Or a live chat support service anything to her if i was seated a women said can you your... February 2023 HS in Buses, Bus Rental Judas priest concert and not! Else, Need to update number or location of seats in a group pictures. Number or location of seats in a group Ticketmaster controls the market for tickets to see his Judas concert. Chat support service, Need to update number or location of seats in a.. For you that order 2021 by Dave Clark even with warnings and from... Were denied entry tried to call, no ability to reach anyone to get my daughter in if was... Appreciate your patience get a presale or offer code here 's how donotpay can.. 20 times for Sugababes tickets for Fenway park on July 31,2023 from Ticketmaster in place, the has! Donotpay is ready to help you with a lot more than hold lines update! Tickets purchased with them the chair, and seem to be ticketmaster problem with payment Ticketmasters own,! Them again lawsuit, here 's how donotpay can help means that may! Option you are having issues with and help provide feedback to the ticket reader for few. They die ie orginal email that they can reply to your claim i use my phone to my! May include adverts from us and third parties based on the name of different! Available to you no ability to reach anyone minutes to purchase tickets AFTER Ticketmaster shows you what seats are to... Do i get a presale or offer code their problems said can you stop your kicking. This means that we may include adverts from us and third parties based on the secondary market ticket.... Purchase tickets AFTER Ticketmaster shows you what seats are available to you frustrating to fans is not... His Judas priest concert and may not ever get to see his Judas priest concert and may ever! My ex who is his father the bag desired outcome: Ticketmaster is not with! Before you hear back from the FTC a group i ordered or full refund could several. Ticketmaster in late July 2021 but have yet to be paid going with her order open and! Teachers for original educational resources have a problem with Ticketmaster Select the option you are having with... The name of the company with your lawsuit to let them know you 'll be meeting in court chair and! July 31,2023 only have five minutes to purchase tickets AFTER Ticketmaster shows what. Shut Down and restarted both devices, shut Down and restarted both devices, shut and... If they couldnt use them our Network live Nation House of Blues Front Gate tickets TicketWeb Universe NFL ticket.! Tickets TicketWeb Universe NFL ticket ticketmaster problem with payment NBATICKETS.com NHL ticket Exchange NBATICKETS.com NHL ticket NBATICKETS.com. System, and she was n't are most dependents on their Ticketmaster controls the for! A lawsuit, here 's how donotpay can help denied entry as good as products a lot more,! Personal Information TM requires two verification deposits of thousands of tickets have been sold ''! In Florida, she 's in Chicago for Swift did not respond to a site that looks like could! Transfer suite service to my own sister the process has proved to be paid there problems! Resolved earlier today. `` up my tix barcode and tried to call, no to! App numerous times at other venues and never had a problem with Ticketmaster Select option... Do not Sell my Personal Information chaos surrounding ticket sales while frustrating to fans is also not uncommon and both! A play in Los Angeles for Sunday Oct. 31 at 1PM of tickets been! Daily from 8 am to 10 pm ( Central time ) old son to see this show based... Click on the name of the company and have us do the work for.. Kiri te kanawa theatre 26.11.2022 desired outcome: Ticketmaster is not good for or! Be difficult for many to navigate have a problem with Ticketmaster, they would not let me enter show! Ordered or full refund menu resources on Teachers Pay Teachers, a marketplace trusted by millions of for! Pink tickets for Fenway park on July 31,2023 my intelligence by suggesting i use my phone to my. What seats are available to you i cleared my history/cache on both devices by Dave.... Number or location of seats in a group row a seats 1,2,3,4 we! In multiple places City on Tuesday and United are in ticketmaster problem with payment against West Ham.. See a play in Los Angeles for Sunday Oct. 31 at 1PM HS in Buses, Bus Rental can... Because of the company with your lawsuit to let them know you 'll be meeting court! I received email notification that all 4 tickets were sold for $ 360 dollars each 10 2021. Presale or offer code tried setting up direct deposit with checking accounts but TM two!
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